How to file a complaint about care →

1 fine totaling $4,017.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.85, RN 0.62, weekend 3.29.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.85 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 18 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain National Healthcare Corporation — 69 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Macon Health Care Center — Macon, MO · overall 5/5
• NHC Healthcare, Desloge — Desloge, MO · overall 4/5
• NHC Healthcare, Joplin — Joplin, MO · overall 2/5
• NHC Healthcare, Kennett — Kennett, MO · overall 5/5
• NHC Healthcare, Maryland Heights — Maryland Heights, MO · overall 4/5
• NHC Healthcare, St Charles — Saint Charles, MO · overall 4/5
• NHC Healthcare, West Plains — West Plains, MO · overall 5/5
• Osage Beach Rehabilitation and Health Care Center — Osage Beach, MO · overall 2/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 68 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "How do you keep residents' medical records accurate, complete, and secure?"
• "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
• "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 53% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Glasgow →