How to file a complaint about care →
No fines or payment denials in the published 3-year window.
4211 State Highway 220, Oxford, NY 13830 (opens Google Maps) · Chenango County · (607) 843-3100· 242 certified beds · avg 210 residents/day · certified since Jan 1, 1967 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: STATE OF NEW YORK COMPTROLLER'S OFFICE (7 facilities, chain avg rating 4.3★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 5 inspection findings. Open the full record below to read every finding.
The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. F-0690
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. F-0692
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint F-0610
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| May 16, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Jun 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint · F-0610 |
| Oct 6, 2023 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Oct 6, 2023 | D · Potential for more than minimal harm, isolated | The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint · F-0805 |
Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | F |
| 2024 | 1 | 0 | D |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New York avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.15 | 3.58 | 3.95 | top 20% in New York; top 34% in the U.S. |
| Registered Nurse hours | 0.78 | 0.68 | 0.69 | top 24% in New York; top 29% in the U.S. |
| Weekend total nurse staffing | 3.38 | 3.13 | 3.50 | top 28% in New York; top 48% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.38 | 0.48 | 0.48 | top 45% in New York; bottom 49% in the U.S. |
| Total nursing staff turnover (%) | — | 40.3 | 45.8 | — |
| RN turnover (%) | — | 39.8 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.67, weekend 2.92.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.57 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 2/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for N Y S Veterans Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Apthorpe, Kurt | Individual | Corporate Officer | NOT APPLICABLE | 10/10/2019 |
| Apthorpe, Kurt | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/10/2019 |
| Apthorpe, Kurt | Individual | ADP of the SNF | NOT APPLICABLE | 10/10/2019 |
| Schultz, Matthew | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2025 |
| Schultz, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2025 |
| Schultz, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| State of New York Comptrollers Office | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/1971 |
| State of New York Comptrollers Office | Organization | ADP of the SNF | NOT APPLICABLE | 04/01/1971 |
| Stockhausen, Anna | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2025 |
| Stockhausen, Anna | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2025 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain State of New York Comptroller's Office — 7 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Valley View Manor Nursing Home | 7.4 mi | Norwich, NY | ★★★☆☆ | 3/5 | |
| Norwich Rehabilitation & Nursing Center | 7.5 mi | Norwich, NY | ★★★☆☆ | 3/5 | |
| Chasehealth Rehab and Residential Care | 18.4 mi | New Berlin, NY | ★★★☆☆ | 3/5 |
Facility data as of CMS processing date 2026-08-01. CCN 335097.
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