Milner Community Health Care

Name: Milner Community Health Care
Address: 370 E MAIN ST, Rossville, IN, 46065, US
Telephone: 7653792112

370 E Main St, Rossville, IN 46065 · Clinton County · 80 certified beds · avg 46 residents/day · certified since Aug 3, 2000

Part of chain: MAJOR HOSPITAL (6 facilities, chain avg rating 2.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.48

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 5, 2023 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jul 1, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 28, 2025	E · Potential for harm, repeated	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
Aug 16, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 16, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Aug 16, 2024	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Aug 16, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 5, 2023	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 5, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 5, 2023	E · Potential for harm, repeated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 5, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jun 5, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 5, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Jun 5, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (4 → 1).

Year	Citations	Serious (G–L)	Worst severity that year
2023	7	1	G ▲
2024	4	0	E
2025	1	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.48	3.42	3.95	top 7% in Indiana; top 23% in the U.S.
Registered Nurse hours	0.99	0.62	0.69	top 8% in Indiana; top 16% in the U.S.
Weekend total nurse staffing	4.30	3.01	3.50	top 4% in Indiana; top 16% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.69	0.47	0.48	top 14% in Indiana; top 17% in the U.S.
Total nursing staff turnover (%)	59.7	45.9	45.8	bottom 13% in Indiana; bottom 17% in the U.S.
RN turnover (%)	30.0	40.4	42.9	top 32% in Indiana; top 29% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.88, weekend 3.82. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Claxton, Ryan	Individual	Corporate Officer	NOT APPLICABLE	03/27/2025
Claxton, Ryan	Individual	Operational/Managerial Control	NOT APPLICABLE	03/27/2025
Claxton, Ryan	Individual	ADP of the SNF	NOT APPLICABLE	03/27/2025
Jackson, Richard	Individual	Operational/Managerial Control	NOT APPLICABLE	08/12/2013
Jackson, Richard	Individual	ADP of the SNF	NOT APPLICABLE	08/13/2013
Li, William	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2018
Li, William	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2018
Milner Community Health Care, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you track that every resident's quarterly assessment happens on time?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Mulberry Health & Rehabilitation Center	6.7 mi	Mulberry, IN	★★★★★	5/5
Wesley Manor Health Center	9.3 mi	Frankfort, IN	★★★☆☆	3/5
Clinton House Rehabilitation and Healthcare Center	10.6 mi	Frankfort, IN	★★★★★	4/5
St Elizabeth Healthcare Center	12.0 mi	Delphi, IN	★★★★☆	3/5
Creasy Springs Health Campus	13.4 mi	Lafayette, IN	★★★☆☆	2/5
Springs at Lafayette, the	15.0 mi	Lafayette, IN	★★★★★	4/5
St Mary Healthcare Center	15.1 mi	Lafayette, IN	★★★☆☆	3/5
Rosewalk Village at Lafayette	15.3 mi	Lafayette, IN	★★★☆☆	3/5
Saint Anthony Rehab and Nursing Center	15.6 mi	Lafayette, IN	★★★★☆	4/5
Indiana Veterans Home	16.2 mi	West Lafayette, IN	★★★★☆	4/5
Majestic Care of Lafayette	16.7 mi	Lafayette, IN	★☆☆☆☆	2/5
Heritage Healthcare	16.9 mi	West Lafayette, IN	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Rossville →

Facility data as of CMS processing date 2026-08-01. CCN 155676.

The Care File

Visit checklist — Milner Community Health Care

370 E Main St, Rossville, IN 46065 · 7653792112

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Jun 5, 2023 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you track that every resident's quarterly assessment happens on time?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155676 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)