Heritage Healthcare

Name: Heritage Healthcare
Address: 3401 SOLDIERS HOME RD, West Lafayette, IN, 47906, US
Telephone: 7654631541

3401 Soldiers Home Rd, West Lafayette, IN 47906 · Tippecanoe County · 127 certified beds · avg 79 residents/day · certified since Aug 18, 1989 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.59

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (24)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 18, 2026	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Aug 5, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 5, 2025	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Aug 5, 2025	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Aug 5, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Aug 5, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Aug 5, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 5, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Sep 11, 2024	D · Potential for harm, one-off	The facility did not protect residents' right to refuse certain moves within the nursing home that they did not ask for, such as being switched between units. Residents have a say in where they live inside the facility. · from a complaint
Jul 12, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 12, 2024	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Jul 12, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jul 12, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jul 12, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jul 12, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Jul 12, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jul 12, 2024	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Jul 12, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jul 12, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Apr 27, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 27, 2023	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 27, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 7).

Year	Citations	Worst severity that year
2023	5	E
2024	11	E
2025	7	F
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.59	3.42	3.95	top 31% in Indiana; bottom 41% in the U.S.
Registered Nurse hours	1.30	0.62	0.69	top 3% in Indiana; top 7% in the U.S.
Weekend total nurse staffing	3.21	3.01	3.50	top 29% in Indiana; bottom 42% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.86	0.47	0.48	top 6% in Indiana; top 9% in the U.S.
Total nursing staff turnover (%)	45.5	45.9	45.8	bottom 50% in Indiana; bottom 49% in the U.S.
RN turnover (%)	31.6	40.4	42.9	top 35% in Indiana; top 32% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.42, RN 1.24, weekend 3.06. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

Government - County

Owner / manager	Type	Role	Stake	Since
Bentinganan, Victor	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2021
Bentinganan, Victor	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2021
Cross, Cindy	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2018
Davis, Joshua	Individual	Operational/Managerial Control	NOT APPLICABLE	05/24/2021
Davis, Joshua	Individual	ADP of the SNF	NOT APPLICABLE	05/24/2021
Engels, Erin	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2018
Engels, Erin	Individual	Trustee of the SNF	NOT APPLICABLE	09/01/2018
Fenoughty, Deanna	Individual	Corporate Officer	NOT APPLICABLE	07/10/2023
Fenoughty, Deanna	Individual	Operational/Managerial Control	NOT APPLICABLE	07/10/2023
Fletcher, Todd	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Gentry, Mark	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/12/2022
Gentry, Mark	Individual	Trustee of the SNF	NOT APPLICABLE	01/12/2022
Hendricks County Hospital	Organization	ADP of the SNF	NOT APPLICABLE	02/26/2025
Henry, Terry	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Lafayette Medical Investors Limited Partnership	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2018
Lafayette Medical Investors Limited Partnership	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2018
Lay, Lisa	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Life Care Centers of America, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2018
Life Care Centers of America, INC.	Organization	ADP of the SNF	NOT APPLICABLE	03/17/2025
Preston, Aubrey	Individual	Operational/Managerial Control	NOT APPLICABLE	03/06/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Indiana Veterans Home	1.0 mi	West Lafayette, IN	★★★★☆	4/5
Westminster Village - West Lafayette	1.0 mi	West Lafayette, IN	★★★☆☆	2/5
Cumberland Pointe Health Campus	1.1 mi	West Lafayette, IN	★★★☆☆	2/5
University Place Health Center and Assisted Living	2.4 mi	West Lafayette, IN	★★★★☆	3/5
Saint Anthony Rehab and Nursing Center	2.8 mi	Lafayette, IN	★★★★☆	4/5
Rosewalk Village at Lafayette	3.2 mi	Lafayette, IN	★★★☆☆	3/5
St Mary Healthcare Center	3.5 mi	Lafayette, IN	★★★☆☆	3/5
Springs at Lafayette, the	3.8 mi	Lafayette, IN	★★★★★	4/5
Majestic Care of Lafayette	4.9 mi	Lafayette, IN	★☆☆☆☆	2/5
Creasy Springs Health Campus	6.0 mi	Lafayette, IN	★★★☆☆	2/5
St Elizabeth Healthcare Center	14.1 mi	Delphi, IN	★★★★☆	3/5
Mulberry Health & Rehabilitation Center	14.6 mi	Mulberry, IN	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in West Lafayette →

Facility data as of CMS processing date 2026-08-01. CCN 155402.

The Care File

Visit checklist — Heritage Healthcare

3401 Soldiers Home Rd, West Lafayette, IN 47906 · 7654631541

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155402 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)