How to file a complaint about care →

1 fine totaling $15,646.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.74, RN 0.72, weekend 4.20.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.74 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Government - County

Showing 20 of 43 parties CMS has on file for this facility; 23 are not displayed. The full list is in the CMS Ownership dataset.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
• "How are therapy services provided here, and how quickly does therapy start after a doctor orders it?"
• "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 34% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 43 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Boscawen →