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Mercy Circle
3659 West 99th Street, Chicago, IL 60655 (opens Google Maps) · Cook County · (773) 253-3600· 23 certified beds · avg 23 residents/day · certified since Jan 10, 2015 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected Apr 30, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.23
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.
The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. F-0732
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
View all 15 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 30, 2026 | F · Potential for more than minimal harm, widespread | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732 |
| Apr 30, 2026 | F · Potential for more than minimal harm, widespread | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Apr 30, 2026 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Apr 30, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Apr 30, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Apr 30, 2026 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Sep 18, 2025 | D · Potential for more than minimal harm, isolated | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · from a complaint · F-0605 |
| Sep 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint · F-0656 |
| Sep 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint · F-0677 |
| Feb 6, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jan 26, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Jan 26, 2024 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Jan 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Aug 5, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 6).
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 4
Serious citations (G–L): 0
2025
All citations: 4
Serious citations (G–L): 0
2026
All citations: 6
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2024 | 4 | 0 | F |
| 2025 | 4 | 0 | D |
| 2026 | 6 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityIllinois averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.23
Illinois average: 2.99
U.S. average: 3.95
Registered Nurse hours
This facility: 1.37
Illinois average: 0.63
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.96
Illinois average: 2.67
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.23 | 2.99 | 3.95 | top 14% in Illinois; top 31% in the U.S. |
| Registered Nurse hours | 1.37 | 0.63 | 0.69 | top 6% in Illinois; top 6% in the U.S. |
| Weekend total nurse staffing | 3.96 | 2.67 | 3.50 | top 12% in Illinois; top 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.87 | 0.56 | 0.48 | top 15% in Illinois; top 9% in the U.S. |
| Total nursing staff turnover (%) | 33.3 | 44.5 | 45.8 | top 20% in Illinois; top 20% in the U.S. |
| RN turnover (%) | 25.0 | 41.8 | 42.9 | top 23% in Illinois; top 20% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.35, RN 1.41, weekend 4.06.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.35 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Mercy Circle. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Barrett, John | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Barrett, John | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2025 |
| Connelly, Kevin | Individual | Corporate Director | NOT APPLICABLE | 03/01/2017 |
| Connelly, Kevin | Individual | Corporate Officer | NOT APPLICABLE | 03/01/2017 |
| Cypser, Delores | Individual | Corporate Director | NOT APPLICABLE | 07/01/2018 |
| Flanagan, Anna | Individual | Corporate Director | NOT APPLICABLE | 07/01/2018 |
| Hendricks, Ginny | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2025 |
| Hendricks, Ginny | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2025 |
| Houlihan, Nancy | Individual | Corporate Director | NOT APPLICABLE | 07/01/2025 |
| Houlihan, Nancy | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2025 |
| Johnson, Margaret | Individual | Corporate Director | NOT APPLICABLE | 07/01/2017 |
| Knightly, Eileen | Individual | Corporate Director | NOT APPLICABLE | 07/01/2025 |
| Lachowicz, Frances | Individual | Corporate Director | NOT APPLICABLE | 03/17/2015 |
| Lachowicz, Frances | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/17/2025 |
| Lachowicz, Frances | Individual | ADP of the SNF | NOT APPLICABLE | 03/17/2025 |
| O'Callaghan, Darlene | Individual | Corporate Director | NOT APPLICABLE | 11/01/2019 |
| O'Callaghan, Darlene | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2023 |
| Paler-Dominguez, Carolyn | Individual | ADP of the SNF | NOT APPLICABLE | 10/20/2025 |
| Sheehan, Carolyn | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Sisters of Mercy of the Americas, INC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 06/01/2022 |
Showing 20 of 25 parties CMS has on file for this facility; 5 are not displayed. The full list is in the CMS Ownership dataset.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Where do you post your daily staffing numbers, and can I see today's?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 33% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 25 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 158 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Avantara Evergreen Park | 0.7 mi | Evergreen Park, IL | ★☆☆☆☆ | 1/5 | |
| Warren Barr Oak Lawn | 1.1 mi | Oak Lawn, IL | ★★★★☆ | 4/5 | |
| Aliya on 87th | 1.8 mi | Chicago, IL | ★★☆☆☆ | 1/5 | abuse |
| Thryve of Burbank | 2.6 mi | Burbank, IL | ★★☆☆☆ | 2/5 | |
| Smith Village | 2.6 mi | Chicago, IL | ★★★☆☆ | 2/5 | abuse |
| Belhaven Nursing & Rehab Center | 2.6 mi | Chicago, IL | ★☆☆☆☆ | 1/5 | abuse |
| Landmark of Oak Lawn Rehabilitation and Nursing Ce | 2.8 mi | Oak Lawn, IL | ★☆☆☆☆ | 2/5 | |
| Bria of Forest Edge | 2.9 mi | Chicago, IL | ★★☆☆☆ | 2/5 | abuse |
| Aliya of Oak Lawn | 3.3 mi | Oak Lawn, IL | ★☆☆☆☆ | 1/5 | abuse |
| Aperion Care Oak Lawn | 3.5 mi | Oak Lawn, IL | ★☆☆☆☆ | 2/5 | abuse |
| Landmark at 95th Rehabilitation and Nursing Center | 3.5 mi | Chicago, IL | ★☆☆☆☆ | 1/5 | abuse |
| Aperion Care Burbank | 3.5 mi | Burbank, IL | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Cook, IL — 202 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Midway Neurological / Rehab Center — Bridgeview, IL · overall 2/5abuse
- Montgomery Place — Chicago, IL · overall 4/5
- Moorings of Arlington Heights — Arlington HTS, IL · overall 5/5
- Morgan Park Healthcare — Chicago, IL · overall 2/5abuseSFF
- New Summit Rehabilitation and Healthcare — Arlington Heights, IL · overall 4/5
- Nexus at Berwyn — Berwyn, IL · overall 1/5
- Nexus at Palos — Palos Hills, IL · overall 1/5abuse
- Niles Nsg & Rehab Ctr — Niles, IL · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 146174.
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