Medilodge of Zeeland

Name: Medilodge of Zeeland
Address: 285 North State St, Zeeland, MI, 49464, US
Telephone: 6167724641

285 North State St, Zeeland, MI 49464 · Ottawa County · 138 certified beds · avg 119 residents/day · certified since Jun 1, 1978

Part of chain: MEDILODGE (53 facilities, chain avg rating 3.1★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.94

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jan 23, 2026 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Feb 12, 2026 (Deficient, Provider has date of correction)

All citations in the current public record (34)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 6, 2026	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
May 6, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 6, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 6, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 6, 2026	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
May 6, 2026	D · Potential for harm, one-off	The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life.
Mar 4, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Jan 23, 2026	▲ G · Actual harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jan 8, 2026	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jan 8, 2026	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jan 8, 2026	E · Potential for harm, repeated	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. · from a complaint
Jan 8, 2026	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jun 27, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 27, 2025	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Feb 27, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 27, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 27, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Feb 27, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Jul 16, 2024	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Jul 16, 2024	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Jul 16, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · from a complaint
Feb 7, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 7, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 7, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 7, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Feb 7, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 7, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Feb 7, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 7, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Feb 7, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Feb 7, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Feb 7, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Feb 7, 2024	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (5 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2024	15	0	E
2025	7	0	E
2026	12	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.94	4.32	3.95	bottom 39% in Michigan; top 42% in the U.S.
Registered Nurse hours	0.62	0.84	0.69	bottom 31% in Michigan; top 45% in the U.S.
Weekend total nurse staffing	3.45	3.79	3.50	bottom 37% in Michigan; top 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.36	0.49	0.48	bottom 38% in Michigan; bottom 44% in the U.S.
Total nursing staff turnover (%)	28.6	44.1	45.8	top 13% in Michigan; top 12% in the U.S.
RN turnover (%)	42.9	39.2	42.9	bottom 43% in Michigan; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.42, RN 0.54, weekend 2.99. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
B&y Healthcare S Corp	Organization	5% or Greater Indirect Ownership Interest	—	07/01/2025
B&y Trust	Organization	5% or Greater Indirect Ownership Interest	—	07/01/2025
Babas 2013 LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	07/01/2025
Cody Healthcare S Corp	Organization	5% or Greater Indirect Ownership Interest	—	07/01/2025
Craig Flashner 2007 Trust	Organization	5% or Greater Indirect Ownership Interest	—	07/01/2025
Flashner, Craig	Individual	5% or Greater Indirect Ownership Interest	—	07/01/2025
Fourinone Operator LLC	Organization	5% or Greater Direct Ownership Interest	100%	07/01/2025
Norcross, Robert	Individual	Indirect Ownership Interest	NOT APPLICABLE	07/01/2025
Perlstein, Yitzchok	Individual	5% or Greater Indirect Ownership Interest	—	07/01/2025
Robert L Norcross II Family Limited Partnership	Organization	Indirect Ownership Interest	NOT APPLICABLE	07/01/2025
Robert L Norcross II Irrevocable Trust	Organization	Indirect Ownership Interest	NOT APPLICABLE	07/01/2025
B&y Healthcare S Corp	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2025
B&y Trust	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2025
Burnbaum, Edward	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	08/28/2025
Campbell, Amber	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2025
Campbell, Amber	Individual	ADP of the SNF	NOT APPLICABLE	07/01/2025
Cody Healthcare S Corp	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2025
Craig Flashner 2007 Trust	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2025
Flashner, Craig	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/01/2025
Flashner, Craig	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How do you coordinate hospice care, and can residents stay here while receiving it?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Heritage Nursing and Rehabilitation Community	0.6 mi	Zeeland, MI	★★★★☆	4/5
Medilodge of Holland	3.0 mi	Holland, MI	★★★★☆	4/5
The Inn at Freedom Village	4.4 mi	Holland, MI	★★★★★	5/5
Resthaven Care Center	6.5 mi	Holland, MI	★★★☆☆	3/5
The Laurels of Hudsonville	8.3 mi	Hudsonville, MI	★☆☆☆☆	1/5
The Oaks at Jamestown	8.4 mi	Hudsonville, MI	★★★★★	5/5
Allendale Nursing and Rehabilitation Community	11.9 mi	Allendale, MI	★★☆☆☆	2/5
Mission Point Nursing & Physical Rehabilitation Ce	14.3 mi	Grandville, MI	★☆☆☆☆	1/5
Medilodge of Wyoming	14.4 mi	Wyoming, MI	★★★★★	5/5
Mission Point Nursing & Physical Rehab Center of L	14.5 mi	Lamont, MI	★★★★☆	3/5
The Orchards at Douglas Cove	15.7 mi	Douglas, MI	★★☆☆☆	2/5
The Oaks at Byron Center	16.0 mi	Byron Center, MI	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Zeeland →

Facility data as of CMS processing date 2026-08-01. CCN 235347.

The Care File

Visit checklist — Medilodge of Zeeland

285 North State St, Zeeland, MI 49464 · 6167724641

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Jan 23, 2026 (F-0684, Actual harm, one-off): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How do you coordinate hospice care, and can residents stay here while receiving it?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235347 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)