Resthaven Care Center

Name: Resthaven Care Center
Address: 280 W 40th St, Holland, MI, 49423, US
Telephone: 6167963600

280 W 40th St, Holland, MI 49423 · Allegan County · 145 certified beds · avg 138 residents/day · certified since Jan 1, 1980

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.96

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Aug 5, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Aug 19, 2025 (Deficient, Provider has date of correction)

All citations in the current public record (29)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 5, 2025	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 25, 2025	E · Potential for harm, repeated	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Jun 25, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jun 25, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 6, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 6, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jun 6, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jun 6, 2024	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Apr 18, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Apr 18, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 26, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 26, 2023	F · Potential for harm, facility-wide	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.
Apr 26, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Apr 26, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 26, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 26, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 26, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (9 → 10).

Year	Citations	Serious (G–L)	Worst severity that year
2023	7	0	F
2024	11	0	F
2025	11	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Jun 25, 2025	Payment Denial	5 days from Aug 29, 2025

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.96	4.32	3.95	top 17% in Michigan; top 14% in the U.S.
Registered Nurse hours	0.63	0.84	0.69	bottom 33% in Michigan; top 44% in the U.S.
Weekend total nurse staffing	4.15	3.79	3.50	top 22% in Michigan; top 19% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.26	0.49	0.48	bottom 19% in Michigan; bottom 24% in the U.S.
Total nursing staff turnover (%)	35.5	44.1	45.8	top 24% in Michigan; top 25% in the U.S.
RN turnover (%)	23.5	39.2	42.9	top 21% in Michigan; top 19% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.33, RN 0.55, weekend 3.61. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 2/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Baumann, Nathan	Individual	Corporate Director	NOT APPLICABLE	06/01/2019
Bryhn, Nina	Individual	Operational/Managerial Control	NOT APPLICABLE	12/01/2024
Bryhn, Nina	Individual	ADP of the SNF	NOT APPLICABLE	07/29/2025
Bucher, Jason	Individual	Operational/Managerial Control	NOT APPLICABLE	07/10/2023
Bucher, Jason	Individual	ADP of the SNF	NOT APPLICABLE	07/29/2025
Carlson, Robert	Individual	Corporate Director	NOT APPLICABLE	06/16/2020
Hofmeyer, Terry	Individual	Corporate Director	NOT APPLICABLE	05/20/2024
Kleinheksel, Barbara	Individual	Corporate Director	NOT APPLICABLE	06/05/2020
Lutz, David	Individual	Corporate Director	NOT APPLICABLE	06/28/2021
Martin, Samuel	Individual	Corporate Director	NOT APPLICABLE	04/27/2015
Mulder, Philip	Individual	Corporate Director	NOT APPLICABLE	06/24/2019
Old National Bank	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/13/2022
Riekse, Tom	Individual	Corporate Director	NOT APPLICABLE	05/20/2024
Schuckert, Deedre	Individual	Corporate Officer	NOT APPLICABLE	04/30/2018
Schuckert, Deedre	Individual	Operational/Managerial Control	NOT APPLICABLE	04/30/2018
Schuckert, Deedre	Individual	ADP of the SNF	NOT APPLICABLE	04/30/2018
Sterken, Ann	Individual	Corporate Director	NOT APPLICABLE	06/24/2019
Vanderklok, Kevin	Individual	Corporate Director	NOT APPLICABLE	06/28/2021
Vanputten, Pam	Individual	Corporate Director	NOT APPLICABLE	06/01/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you manage residents' personal funds, and how often do families receive an accounting?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
The Inn at Freedom Village	2.4 mi	Holland, MI	★★★★★	5/5
Medilodge of Holland	3.6 mi	Holland, MI	★★★★☆	4/5
Medilodge of Zeeland	6.5 mi	Zeeland, MI	★★★☆☆	3/5
Heritage Nursing and Rehabilitation Community	6.6 mi	Zeeland, MI	★★★★☆	4/5
The Orchards at Douglas Cove	9.7 mi	Douglas, MI	★★☆☆☆	2/5
The Oaks at Jamestown	14.4 mi	Hudsonville, MI	★★★★★	5/5
The Laurels of Hudsonville	14.7 mi	Hudsonville, MI	★☆☆☆☆	1/5
Allendale Nursing and Rehabilitation Community	18.0 mi	Allendale, MI	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Holland →

Facility data as of CMS processing date 2026-08-01. CCN 235378.

The Care File

Visit checklist — Resthaven Care Center

280 W 40th St, Holland, MI 49423 · 6167963600

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Aug 5, 2025 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you manage residents' personal funds, and how often do families receive an accounting?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235378 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)