Medilodge of Milford

Name: Medilodge of Milford
Address: 555 Highland Ave, Milford, MI, 48381, US
Telephone: 2486851460

555 Highland Ave, Milford, MI 48381 · Oakland County · 111 certified beds · avg 105 residents/day · certified since Jan 27, 2010

Part of chain: MEDILODGE (53 facilities, chain avg rating 3.1★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.93

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Sep 25, 2025 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Oct 7, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Sep 14, 2023 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Sep 29, 2023 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Sep 14, 2023 · F-0692 · triggered by a complaint

The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.

Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Sep 29, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 25, 2025	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Sep 25, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Sep 25, 2025	D · Potential for harm, one-off	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life.
Dec 4, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 14, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Aug 14, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 14, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 14, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 14, 2024	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Aug 14, 2024	D · Potential for harm, one-off	The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care.
Aug 14, 2024	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Aug 14, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 14, 2023	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Sep 14, 2023	▲ G · Actual harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 14, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. · from a complaint
Sep 14, 2023	D · Potential for harm, one-off	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Sep 14, 2023	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (8 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	13	2	G ▲
2024	9	0	D
2025	3	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.93	4.32	3.95	bottom 37% in Michigan; top 42% in the U.S.
Registered Nurse hours	0.71	0.84	0.69	bottom 43% in Michigan; top 36% in the U.S.
Weekend total nurse staffing	3.24	3.79	3.50	bottom 21% in Michigan; bottom 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.49	0.48	bottom 30% in Michigan; bottom 35% in the U.S.
Total nursing staff turnover (%)	37.8	44.1	45.8	top 31% in Michigan; top 31% in the U.S.
RN turnover (%)	46.7	39.2	42.9	bottom 34% in Michigan; bottom 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 0.67, weekend 3.09. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
B&y Healthcare S Corp	Organization	5% or Greater Indirect Ownership Interest	—	06/24/2013
B&y Trust	Organization	5% or Greater Indirect Ownership Interest	—	06/24/2013
Cody Healthcare S Corp	Organization	5% or Greater Indirect Ownership Interest	—	06/24/2013
Craig Flashner 2007 Trust	Organization	5% or Greater Indirect Ownership Interest	—	06/24/2013
Fifteeninone Opco Group LLC	Organization	5% or Greater Direct Ownership Interest	100%	06/24/2013
Flashner, Craig	Individual	Operational/Managerial Control	NOT APPLICABLE	06/24/2013
Generations Healthcare Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/24/2013
Kirk, Kristine	Individual	W-2 Managing Employee	NOT APPLICABLE	11/01/2013
Norcross, Robert	Individual	Contracted Managing Employee	NOT APPLICABLE	06/24/2013
Perlstein, Yitzchok	Individual	Operational/Managerial Control	NOT APPLICABLE	06/24/2013
Prestige Administrative Services, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2016
Rogers, Stacey	Individual	Contracted Managing Employee	NOT APPLICABLE	10/20/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who provides social services here, and how would they support my family member's emotional and social needs?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
West Hickory Haven	3.0 mi	Milford, MI	★☆☆☆☆	1/5
Westlake Health Campus	5.8 mi	Commerce, MI	★★★★☆	3/5
The Neighborhoods of White Lake	6.6 mi	White Lake, MI	★★★★★	5/5
Maple Manor Rehab Center of Novi INC	8.5 mi	Novi, MI	★★★★☆	3/5
Wellbridge of Novi	8.8 mi	Novi, MI	★★★☆☆	3/5
Fox Run Village	9.5 mi	Novi, MI	★★★★★	4/5
Caretel Inns of Brighton	9.7 mi	Brighton, MI	★★☆☆☆	2/5
The Villa at Green Lake Estates	9.8 mi	Orchard Lake, MI	★☆☆☆☆	1/5
Novi Lakes Health Campus	9.9 mi	Novi, MI	★★★★★	4/5
South Lyon Senior Care and Rehab Center	10.4 mi	South Lyon, MI	★★★★☆	3/5
Marvin & Betty Danto Health Care Center	10.6 mi	West Bloomfield, MI	★★★☆☆	3/5
Notting Hill of West Bloomfield	11.1 mi	West Bloomfield, MI	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 235650.

The Care File

Visit checklist — Medilodge of Milford

555 Highland Ave, Milford, MI 48381 · 2486851460

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Sep 25, 2025 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Sep 14, 2023 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
▲ Sep 14, 2023 (F-0692, Actual harm, one-off): The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who provides social services here, and how would they support my family member's emotional and social needs?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235650 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)