Mason Pointe Care Center
13190 South Outer 40 Road, Chesterfield, MO 63017 · St. Louis County · 63 certified beds · avg 38 residents/day · certified since May 19, 1995
Part of chain: EVERTRUE (5 facilities, chain avg rating 4.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (17)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 22, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 11, 2019 | E · Potential for harm, repeated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
| Jun 11, 2019 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Jun 11, 2019 | D · Potential for harm, one-off | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 16 | 0 | E |
| 2024 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.85 | 3.66 | 3.95 | top 11% in Missouri; top 16% in the U.S. |
| Registered Nurse hours | 0.99 | 0.49 | 0.69 | top 4% in Missouri; top 16% in the U.S. |
| Weekend total nurse staffing | 4.21 | 3.22 | 3.50 | top 14% in Missouri; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.43 | 0.33 | 0.48 | top 17% in Missouri; top 44% in the U.S. |
| Total nursing staff turnover (%) | 40.3 | 56.0 | 45.8 | top 13% in Missouri; top 37% in the U.S. |
| RN turnover (%) | 54.5 | 47.8 | 42.9 | bottom 42% in Missouri; bottom 29% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.32, RN 0.88, weekend 3.75. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Lutheran Senior Services | Organization | 5% or Greater Direct Ownership Interest | 100% | 02/01/2016 |
| Anderson, David | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Bantle, Julie | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Beumer, Brent | Individual | Corporate Director | NOT APPLICABLE | 06/27/2022 |
| Brown, Daniel | Individual | Corporate Director | NOT APPLICABLE | 04/25/2018 |
| Christell, Roy | Individual | Corporate Director | NOT APPLICABLE | 04/25/2017 |
| Drollinger, Diane | Individual | Corporate Director | NOT APPLICABLE | 03/24/2014 |
| Dunn, Jeffrey | Individual | Corporate Director | NOT APPLICABLE | 04/28/2015 |
| Kuhlmann, Frederick | Individual | Corporate Director | NOT APPLICABLE | 04/28/2015 |
| Marles, Adam | Individual | W-2 Managing Employee | NOT APPLICABLE | 11/01/2021 |
| Marles, Adam | Individual | Corporate Director | NOT APPLICABLE | 11/01/2021 |
| Marles, Adam | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2021 |
| McCline, Elise | Individual | Corporate Director | NOT APPLICABLE | 07/01/2021 |
| Meadows, Megan | Individual | Corporate Director | NOT APPLICABLE | 01/24/2022 |
| Mueller, Harry | Individual | Corporate Director | NOT APPLICABLE | 04/26/2016 |
| Schaefer, Ronald | Individual | W-2 Managing Employee | NOT APPLICABLE | 02/06/2023 |
| Schaefer, Ronald | Individual | Corporate Officer | NOT APPLICABLE | 02/06/2023 |
| Sneed, Chadwick | Individual | W-2 Managing Employee | NOT APPLICABLE | 07/17/2006 |
| Sneed, Chadwick | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2020 |
| Sombart, Lisa | Individual | Corporate Director | NOT APPLICABLE | 04/25/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Where do you post your latest state inspection results and the ombudsman's contact information?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Delmar Gardens West | 0.0 mi | Town and Country, MO | ★★☆☆☆ | 3/5 | |
| Brooking Park | 1.0 mi | Chesterfield, MO | ★★★☆☆ | 3/5 | |
| Garden View Care Center of Chesterfield | 1.0 mi | Chesterfield, MO | ★★★★☆ | 4/5 | |
| Westchester House, the | 1.4 mi | Chesterfield, MO | ★★☆☆☆ | 2/5 | |
| Friendship Village Chesterfield | 1.6 mi | Chesterfield, MO | ★★★★★ | 4/5 | |
| Athene Nursing and Rehabilitation | 1.6 mi | Town and Country, MO | ★☆☆☆☆ | 1/5 | abuse |
| Delmar Gardens of Chesterfield | 1.7 mi | Chesterfield, MO | ★★★☆☆ | 3/5 | |
| Surrey Place St Lukes Hospital Skilled Nursing | 2.0 mi | Chesterfield, MO | ★★★★☆ | 3/5 | |
| Delmar Gardens on the Green | 2.9 mi | Chesterfield, MO | ★★☆☆☆ | 3/5 | |
| Manchester Rehab and Healthcare Center | 3.8 mi | Ballwin, MO | ★☆☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 265071.