Surrey Place St Lukes Hospital Skilled Nursing
14701 Olive Blvd, Chesterfield, MO 63017 · St. Louis County · 130 certified beds · avg 81 residents/day · certified since Jan 30, 1990
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (13)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 11, 2024 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Aug 1, 2024 | F · Potential for harm, facility-wide | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Aug 1, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 1, 2024 | F · Potential for harm, facility-wide | The facility did not conduct and document a facility-wide assessment of what staff, supplies, and resources it needs to care for its residents properly — during everyday operations, nights, weekends, and emergencies. |
| Aug 1, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 1, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Aug 1, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Aug 1, 2024 | D · Potential for harm, one-off | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint |
| Aug 1, 2024 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Dec 21, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 22, 2019 | E · Potential for harm, repeated | The facility did not have enough fresh-air ventilation, whether through windows, mechanical systems, or both. |
| Aug 22, 2019 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Aug 22, 2019 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2019 | 3 | 0 | E |
| 2022 | 1 | 0 | D |
| 2024 | 9 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.82 | 3.66 | 3.95 | top 12% in Missouri; top 16% in the U.S. |
| Registered Nurse hours | 1.79 | 0.49 | 0.69 | top 1% in Missouri; top 2% in the U.S. |
| Weekend total nurse staffing | 4.28 | 3.22 | 3.50 | top 12% in Missouri; top 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.07 | 0.33 | 0.48 | top 1% in Missouri; top 5% in the U.S. |
| Total nursing staff turnover (%) | 44.3 | 56.0 | 45.8 | top 22% in Missouri; top 48% in the U.S. |
| RN turnover (%) | 25.0 | 47.8 | 42.9 | top 19% in Missouri; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.72, RN 1.76, weekend 4.20. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| St Lukes Episcopal-Presbyterian Hospital | Organization | Direct Ownership Interest | NOT APPLICABLE | 07/01/2024 |
| Bagnall, Andrew | Individual | Corporate Officer | NOT APPLICABLE | 08/15/2022 |
| Bagnall, Andrew | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2024 |
| Boesch, Jeffrey | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Boesch, Jeffrey | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2024 |
| Boesch, Jeffrey | Individual | ADP of the SNF | NOT APPLICABLE | 01/28/2025 |
| Eaker, Norman | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2024 |
| Eaker, Norman | Individual | Corporate Director | NOT APPLICABLE | 09/15/2014 |
| Edwards, Jason | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2024 |
| Edwards, Jason | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Franklin, Susan | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Franklin, Susan | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2024 |
| Franklin, Susan | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2024 |
| Glotzbach, Edward | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2024 |
| Glotzbach, Edward | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2016 |
| Ivie, Gina | Individual | Corporate Director | NOT APPLICABLE | 07/01/2024 |
| Ivie, Gina | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2024 |
| Ivie, Gina | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2024 |
| Maritz, Cynthia | Individual | Managing Control - Governing Body | NOT APPLICABLE | 07/01/2024 |
| Maritz, Cynthia | Individual | Corporate Director | NOT APPLICABLE | 01/01/2017 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you decide you have enough staff and resources for your resident population, including nights and weekends?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Westchester House, the | 0.7 mi | Chesterfield, MO | ★★☆☆☆ | 2/5 | |
| Friendship Village Chesterfield | 1.0 mi | Chesterfield, MO | ★★★★★ | 4/5 | |
| Delmar Gardens of Chesterfield | 2.0 mi | Chesterfield, MO | ★★★☆☆ | 3/5 | |
| Mason Pointe Care Center | 2.0 mi | Chesterfield, MO | ★★★★★ | 5/5 | |
| Delmar Gardens West | 2.0 mi | Town and Country, MO | ★★☆☆☆ | 3/5 | |
| Brooking Park | 2.0 mi | Chesterfield, MO | ★★★☆☆ | 3/5 | |
| Garden View Care Center of Chesterfield | 2.0 mi | Chesterfield, MO | ★★★★☆ | 4/5 | |
| Creve Coeur Manor | 3.3 mi | Saint Louis, MO | ★☆☆☆☆ | 1/5 | |
| Athene Nursing and Rehabilitation | 3.5 mi | Town and Country, MO | ★☆☆☆☆ | 1/5 | abuse |
| Country Villa Wellness & Rehabilitation | 4.2 mi | Creve Coeur, MO | ★★★☆☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 265414.