Lutheran Convalescent Home
723 South Laclede Station Rd, Webster Groves, MO 63119 · St. Louis County · 251 certified beds · avg 103 residents/day · certified since Jan 2, 1995
Part of chain: EVERTRUE (5 facilities, chain avg rating 4.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 7, 2024 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Nov 7, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 7, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 7, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Nov 7, 2024 | D · Potential for harm, one-off | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. |
| Aug 10, 2023 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 10, 2023 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Aug 10, 2023 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Aug 10, 2023 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.27 | 3.66 | 3.95 | top 6% in Missouri; top 10% in the U.S. |
| Registered Nurse hours | 0.98 | 0.49 | 0.69 | top 4% in Missouri; top 17% in the U.S. |
| Weekend total nurse staffing | 4.86 | 3.22 | 3.50 | top 5% in Missouri; top 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.67 | 0.33 | 0.48 | top 3% in Missouri; top 18% in the U.S. |
| Total nursing staff turnover (%) | 31.5 | 56.0 | 45.8 | top 4% in Missouri; top 17% in the U.S. |
| RN turnover (%) | 22.7 | 47.8 | 42.9 | top 17% in Missouri; top 18% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.82, RN 0.89, weekend 4.45. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Lutheran Senior Services | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/02/1995 |
| Abbott, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Abbott, David | Individual | ADP of the SNF | NOT APPLICABLE | 08/27/2025 |
| Anderson, David | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Beumer, Brent | Individual | Corporate Director | NOT APPLICABLE | 06/27/2022 |
| Brown, Daniel | Individual | Corporate Officer | NOT APPLICABLE | 04/25/2018 |
| Christell, Roy | Individual | Corporate Director | NOT APPLICABLE | 04/25/2017 |
| Colling, Lauren | Individual | Corporate Director | NOT APPLICABLE | 06/27/2022 |
| Cooper, Valerie | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/17/2009 |
| Cooper, Valerie | Individual | ADP of the SNF | NOT APPLICABLE | 07/08/2025 |
| Marles, Adam | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2021 |
| Mueller, Harry | Individual | Corporate Director | NOT APPLICABLE | 04/26/2016 |
| Norwine, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 05/31/2016 |
| Norwine, Lisa | Individual | ADP of the SNF | NOT APPLICABLE | 05/31/2016 |
| Schroeder-Saulnier, Deborah | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Sneed, Chadwick | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2020 |
| Sombart, Lisa | Individual | Corporate Director | NOT APPLICABLE | 04/25/2017 |
| Sommer, Christopher | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Tice, Paul | Individual | Corporate Officer | NOT APPLICABLE | 04/25/2017 |
| Toon, Norman | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your current medication error rate, and what have you changed to bring errors down?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Mary, Queen and Mother Center | 1.7 mi | Shrewsbury, MO | ★★☆☆☆ | 2/5 | |
| Oak Park Care Center | 2.7 mi | Saint Louis, MO | ★★★☆☆ | 4/5 | |
| Barnes-Jewish Extended Care | 3.0 mi | Saint Louis, MO | ★★★☆☆ | 3/5 | |
| Bethesda Dilworth | 3.3 mi | Saint Louis, MO | ★★★☆☆ | 3/5 | |
| Lansdowne Village | 3.4 mi | Saint Louis, MO | ★☆☆☆☆ | 2/5 | |
| Pine Grove Manor | 3.6 mi | Saint Louis, MO | ★☆☆☆☆ | 1/5 | |
| McKnight Place Extended Care | 3.7 mi | Saint Louis, MO | ★★★★☆ | 4/5 | |
| Monarch Springs Wellness & Rehabilitation | 4.3 mi | University City, MO | ★★☆☆☆ | 3/5 | |
| Grove at Kirkwood, the | 4.6 mi | Kirkwood, MO | ★☆☆☆☆ | 1/5 | SFF |
| Delhaven Manor | 4.6 mi | Saint Louis, MO | ★★★☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 265600.