How to file a complaint about care →
No fines or payment denials in the published 3-year window.
723 South Laclede Station Rd, Webster Groves, MO 63119 (opens Google Maps) · St. Louis County · (314) 968-5570· 251 certified beds · avg 103 residents/day · certified since Jan 2, 1995 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: EVERTRUE (5 facilities, chain avg rating 4.8★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. F-0759
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 7, 2024 | E · Potential for more than minimal harm, pattern | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Nov 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 7, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Nov 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Aug 10, 2023 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Aug 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Aug 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Aug 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625 |
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Missouri avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.27 | 3.66 | 3.95 | top 6% in Missouri; top 10% in the U.S. |
| Registered Nurse hours | 0.98 | 0.49 | 0.69 | top 4% in Missouri; top 17% in the U.S. |
| Weekend total nurse staffing | 4.86 | 3.22 | 3.50 | top 5% in Missouri; top 8% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.67 | 0.33 | 0.48 | top 3% in Missouri; top 18% in the U.S. |
| Total nursing staff turnover (%) | 31.5 | 56.0 | 45.8 | top 4% in Missouri; top 17% in the U.S. |
| RN turnover (%) | 22.7 | 47.8 | 42.9 | top 17% in Missouri; top 18% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.82, RN 0.89, weekend 4.45.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.82 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Lutheran Convalescent Home. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Lutheran Senior Services | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/02/1995 |
| Abbott, David | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2024 |
| Abbott, David | Individual | ADP of the SNF | NOT APPLICABLE | 08/27/2025 |
| Anderson, David | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
| Beumer, Brent | Individual | Corporate Director | NOT APPLICABLE | 06/27/2022 |
| Brown, Daniel | Individual | Corporate Officer | NOT APPLICABLE | 04/25/2018 |
| Christell, Roy | Individual | Corporate Director | NOT APPLICABLE | 04/25/2017 |
| Colling, Lauren | Individual | Corporate Director | NOT APPLICABLE | 06/27/2022 |
| Cooper, Valerie | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/17/2009 |
| Cooper, Valerie | Individual | ADP of the SNF | NOT APPLICABLE | 07/08/2025 |
| Marles, Adam | Individual | Corporate Officer | NOT APPLICABLE | 11/01/2021 |
| Mueller, Harry | Individual | Corporate Director | NOT APPLICABLE | 04/26/2016 |
| Norwine, Lisa | Individual | Corporate Officer | NOT APPLICABLE | 05/31/2016 |
| Norwine, Lisa | Individual | ADP of the SNF | NOT APPLICABLE | 05/31/2016 |
| Schroeder-Saulnier, Deborah | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Sneed, Chadwick | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2020 |
| Sombart, Lisa | Individual | Corporate Director | NOT APPLICABLE | 04/25/2017 |
| Sommer, Christopher | Individual | Corporate Director | NOT APPLICABLE | 07/01/2023 |
| Tice, Paul | Individual | Corporate Officer | NOT APPLICABLE | 04/25/2017 |
| Toon, Norman | Individual | Corporate Director | NOT APPLICABLE | 07/01/2019 |
All 20 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Evertrue — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Mary, Queen and Mother Center | 1.7 mi | Shrewsbury, MO | ★★☆☆☆ | 2/5 | |
| Oak Park Care Center | 2.7 mi | Saint Louis, MO | ★★★☆☆ | 4/5 | |
| Barnes-Jewish Extended Care | 3.0 mi | Saint Louis, MO | ★★★☆☆ | 3/5 | |
| Bethesda Dilworth | 3.3 mi | Saint Louis, MO | ★★★☆☆ | 3/5 | |
| Lansdowne Village | 3.4 mi | Saint Louis, MO | ★☆☆☆☆ | 2/5 | |
| Pine Grove Manor | 3.6 mi | Saint Louis, MO | ★☆☆☆☆ | 1/5 | |
| McKnight Place Extended Care | 3.8 mi | Saint Louis, MO | ★★★★☆ | 4/5 | |
| Monarch Springs Wellness & Rehabilitation | 4.3 mi | University City, MO | ★★☆☆☆ | 3/5 | |
| Delhaven Manor | 4.6 mi | Saint Louis, MO | ★★★☆☆ | 2/5 | |
| Grove at Kirkwood, the | 4.6 mi | Kirkwood, MO | ★☆☆☆☆ | 1/5 | SFF |
| Beauvais Rehab and Healthcare Center | 4.9 mi | Saint Louis, MO | ★☆☆☆☆ | 2/5 | abuse |
| Sherbrooke Village | 4.9 mi | Saint Louis, MO | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
CMS records place this facility in St. Louis, MO — 69 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 265600.
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