Michigan ›Waterford

Lourdes Rehabilitation and Healthcare Center

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2300 Watkins Lake Rd, Waterford, MI 48328 (opens Google Maps) · Oakland County · (248) 886-5613· 80 certified beds · avg 70 residents/day · certified since Jan 6, 1976 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5
Health inspection rating (on-site)
inspected Aug 28, 2025
2
Serious findings on record
most recent Jun 29, 2026
$15,593
Fines, last 3 years
4.26
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Jun 29, 2026 · F-0685 · triggered by a complaint

The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.

Why it matters: Untreated vision and hearing problems lead to falls, isolation, and confusion that could be avoided.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Jul 22, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · Aug 24, 2023 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Sep 13, 2023 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 12 inspection findings. Open the full record below to read every finding.

  1. G · Actual harm, isolated

    The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · from a complaint F-0685

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. F-0686

  3. F · Potential for more than minimal harm, widespread

    The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812

View all 12 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Jun 29, 2026▲ G · Actual harm, isolatedThe facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids. · from a complaint · F-0685
Aug 28, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Jul 23, 2024F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jul 23, 2024E · Potential for more than minimal harm, patternThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jul 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Jul 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide timely, quality laboratory tests to meet residents' needs. · F-0770
Aug 24, 2023▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694
Aug 24, 2023D · Potential for more than minimal harm, isolatedThe facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (4 → 1).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 6
Serious citations (G–L): 1
2024
All citations: 4
Serious citations (G–L): 0
2025
All citations: 1
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 1

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202361G ▲
202440F
202510D
202611G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $15,593.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Aug 24, 2023Fine$15,593

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMichigan averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.26
Michigan average: 4.32
U.S. average: 3.95
Registered Nurse hours
This facility: 0.92
Michigan average: 0.84
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.77
Michigan average: 3.79
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMichigan avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)4.264.323.95top 41% in Michigan; top 30% in the U.S.
Registered Nurse hours0.920.840.69top 31% in Michigan; top 19% in the U.S.
Weekend total nurse staffing3.773.793.50top 38% in Michigan; top 30% in the U.S.
Weekend RN hours (not acuity-adjusted)0.630.490.48top 23% in Michigan; top 21% in the U.S.
Total nursing staff turnover (%)25.344.145.8top 8% in Michigan; top 7% in the U.S.
RN turnover (%)53.339.242.9bottom 24% in Michigan; bottom 31% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.99, RN 0.86, weekend 3.53.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.99 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Lourdes Rehabilitation and Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

Owner / managerTypeRoleStakeSince
Acho, RichardIndividualCorporate OfficerNOT APPLICABLE10/10/2022
Acho, RichardIndividualOperational/Managerial ControlNOT APPLICABLE09/18/2017
Acho, RichardIndividualADP of the SNFNOT APPLICABLE01/03/2025
Asdell, ErinIndividualCorporate DirectorNOT APPLICABLE11/01/2023
Aziz, NadaIndividualContracted Managing EmployeeNOT APPLICABLE06/01/2018
Aziz, NadaIndividualADP of the SNFNOT APPLICABLE01/02/2025
Bachman, JaniceIndividualCorporate DirectorNOT APPLICABLE11/01/2013
Boal, JamesIndividualCorporate DirectorNOT APPLICABLE11/01/2024
Dominican Sisters of Peace INCOrganizationADP of the SNFNOT APPLICABLE01/02/2025
Gifford, LindaIndividualCorporate DirectorNOT APPLICABLE10/13/2014
Holden, MargaretIndividualCorporate DirectorNOT APPLICABLE11/01/2023
Lefevre, MichaelIndividualCorporate DirectorNOT APPLICABLE01/01/2021
Manuszak, JosephIndividualCorporate DirectorNOT APPLICABLE11/16/2021
Martin, PeggyIndividualCorporate DirectorNOT APPLICABLE01/01/2021
McGee, MaureenIndividualW-2 Managing EmployeeNOT APPLICABLE11/01/2018
McGee, MaureenIndividualADP of the SNFNOT APPLICABLE01/02/2025
Mendelson, BarbaraIndividualCorporate OfficerNOT APPLICABLE09/20/2011
Noone, JohnIndividualCorporate DirectorNOT APPLICABLE04/30/2017
Propson, PaulIndividualCorporate DirectorNOT APPLICABLE11/01/2023
Twohill, PatriciaIndividualCorporate OfficerNOT APPLICABLE08/05/2015

All 20 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
  • "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
  • "If my family member is able to manage their own medications, would you allow it, and how is that decided?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 25% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 68 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Regency at Waterford1.2 miWaterford, MI★☆☆☆☆1/5
The Orchards at Canterbury on the Lake2.2 miWaterford, MI★☆☆☆☆1/5abuse
Villa at Pine Place3.1 miClarkston, MI★★☆☆☆2/5
Oakland Manor Nursing and Rehabilitation Center LL4.4 miPontiac, MI★★★☆☆3/5
The Villa at Green Lake Estates5.7 miOrchard Lake, MI★☆☆☆☆1/5
The Villa at Silverbell Estates6.0 miOrion, MI★★☆☆☆1/5
Wellbridge of Clarkston6.1 miClarkston, MI★★★☆☆3/5
The Neighborhoods of White Lake7.3 miWhite Lake, MI★★★★★5/5
Westlake Health Campus7.9 miCommerce, MI★★★★☆3/5
Woodward Hills Health and Rehabilitation Center8.4 miBloomfield Hills, MI★★☆☆☆1/5
Pomeroy Living Rochester Skilled Rehabilitation8.4 miRochester Hills, MI★★☆☆☆2/5
West Bloomfield Health and Rehabilitation Center8.8 miWest Bloomfield, MI★★★☆☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Oakland, MI — 43 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Waterford →

Facility data as of CMS processing date 2026-08-01. CCN 235252.

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