Ohio ›London

London Health & Rehab Center

Name: London Health & Rehab Center
Address: 218 ELM ST, London, OH, 43140, US
Telephone: 7408523100

218 Elm St, London, OH 43140 · Madison County · 78 certified beds · avg 73 residents/day · certified since Feb 19, 1970

Part of chain: SABER HEALTHCARE GROUP (126 facilities, chain avg rating 2.9★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.11

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 20, 2026	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint
May 29, 2025	F · Potential for harm, facility-wide	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
May 29, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
May 29, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 29, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 29, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
May 29, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
May 29, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 29, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
May 29, 2025	D · Potential for harm, one-off	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
May 29, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 29, 2025	D · Potential for harm, one-off	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Oct 13, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 13, 2022	F · Potential for harm, facility-wide	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Oct 13, 2022	E · Potential for harm, repeated	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
Oct 13, 2022	D · Potential for harm, one-off	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Oct 13, 2022	D · Potential for harm, one-off	The facility did not have policies on smoking.
Jan 2, 2020	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
Jan 2, 2020	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 2, 2020	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 11).

Year	Citations	Worst severity that year
2020	3	D
2022	5	F
2025	11	F
2026	1	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.11	3.45	3.95	bottom 34% in Ohio; bottom 18% in the U.S.
Registered Nurse hours	0.34	0.60	0.69	bottom 11% in Ohio; bottom 14% in the U.S.
Weekend total nurse staffing	2.76	3.07	3.50	bottom 33% in Ohio; bottom 19% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.17	0.42	0.48	bottom 4% in Ohio; bottom 8% in the U.S.
Total nursing staff turnover (%)	45.7	48.7	45.8	top 42% in Ohio; bottom 48% in the U.S.
RN turnover (%)	42.9	43.9	42.9	top 47% in Ohio; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.27, RN 0.36, weekend 2.90. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Benjamin N. Volpe Family Dynasty Trust (dated December 29, 2020)	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
BNV Dynasty LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
Carpenter, Frederick	Individual	Operational/Managerial Control	NOT APPLICABLE	02/10/2020
Carpenter, Frederick	Individual	ADP of the SNF	NOT APPLICABLE	02/10/2020
Citrin Cooperman Advisors LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2015
Decanted William I. Weisberg Family Dynasty Trust (dated Sept 30, 2020	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
London Re Group, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/01/2015
Ndife, Anita	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2023
Nicoluzakis, Gregory	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Nicoluzakis, Gregory	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2019
Saber Governance LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2019
Saber Governance LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2019
SHG Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/01/2019
SHG Management LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2019
Volpe, Benjamin	Individual	Corporate Director	NOT APPLICABLE	03/01/2019
Volpe, Benjamin	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Volpe, Benjamin	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2019
Weisberg, William	Individual	Corporate Director	NOT APPLICABLE	03/01/2019
Weisberg, William	Individual	Corporate Officer	NOT APPLICABLE	03/01/2019
Wiw Dynasty LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Arbors West	9.5 mi	West Jefferson, OH	★★☆☆☆	2/5
Laurels of West Columbus, the	16.3 mi	Columbus, OH	★☆☆☆☆	1/5	abuse
Good Shepherd Village	17.2 mi	Springfield, OH	★★☆☆☆	1/5	SFF
Northwood Skilled Nursing and Rehabilitation	17.6 mi	Springfield, OH	★★☆☆☆	2/5
Forest Glen Rehabilitation and Healthcare Center	17.6 mi	Springfield, OH	★★★★☆	4/5
Columbus Healthcare Center	18.0 mi	Columbus, OH	★★☆☆☆	1/5
Aventura at Oakwood Village	18.1 mi	Springfield, OH	★☆☆☆☆	2/5
Allen View Healthcare Center	18.4 mi	Springfield, OH	★☆☆☆☆	1/5
Villa Springfield Rehabilitation and Healthcare Ce	18.8 mi	Springfield, OH	★★☆☆☆	2/5
Norwich Springs Health Campus	18.9 mi	Hilliard, OH	★★★★☆	3/5
Darby Glenn Nursing and Rehabilitation Center	19.0 mi	Hilliard, OH	★★★★★	4/5
Springfield Nursing & Independent Living	19.0 mi	Springfield, OH	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in London →

Facility data as of CMS processing date 2026-08-01. CCN 365241.

The Care File

Visit checklist — London Health & Rehab Center

218 Elm St, London, OH 43140 · 7408523100

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365241 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)