Life Care Center of Michigan City

Name: Life Care Center of Michigan City
Address: 802 US HIGHWAY 20 EAST, Michigan City, IN, 46360, US
Telephone: 2198727251

802 Us Highway 20 East, Michigan City, IN 46360 · La Porte County · 120 certified beds · avg 91 residents/day · certified since Nov 18, 1989

Part of chain: LIFE CARE CENTERS OF AMERICA (194 facilities, chain avg rating 3.4★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.15

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (36)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 28, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Oct 28, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Aug 8, 2025	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not provide proper foot care for residents. Foot care includes routine care like nail trimming and attention to foot problems, which matter greatly for older adults.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 31, 2025	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Mar 31, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Sep 11, 2024	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint
Sep 11, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · from a complaint
Jun 14, 2024	D · Potential for harm, one-off	The facility did not help a resident get vision and hearing services — such as eye exams, glasses, hearing tests, or hearing aids.
Jun 14, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jun 14, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 2, 2024	E · Potential for harm, repeated	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint
Apr 2, 2024	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 2, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Apr 2, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 28, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 28, 2023	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 28, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 28, 2023	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Apr 28, 2023	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Apr 28, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 28, 2023	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Apr 28, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Apr 28, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 28, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Apr 28, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Apr 28, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Apr 28, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 10).

Year	Citations	Worst severity that year
2023	13	E
2024	9	E
2025	14	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.15	3.42	3.95	bottom 38% in Indiana; bottom 19% in the U.S.
Registered Nurse hours	0.47	0.62	0.69	bottom 33% in Indiana; bottom 34% in the U.S.
Weekend total nurse staffing	2.76	3.01	3.50	bottom 41% in Indiana; bottom 19% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.45	0.47	0.48	top 42% in Indiana; top 40% in the U.S.
Total nursing staff turnover (%)	46.2	45.9	45.8	bottom 48% in Indiana; bottom 47% in the U.S.
RN turnover (%)	27.3	40.4	42.9	top 26% in Indiana; top 24% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.58, RN 0.54, weekend 3.15. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
Agarwal, Bikash	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2019
Agarwal, Bikash	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2019
Cross, Cindy	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	02/25/2025
Engels, Erin	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2018
Engels, Erin	Individual	Trustee of the SNF	NOT APPLICABLE	10/01/2018
Fenoughty, Deanna	Individual	Corporate Officer	NOT APPLICABLE	07/10/2023
Fenoughty, Deanna	Individual	Operational/Managerial Control	NOT APPLICABLE	07/10/2023
Fletcher, Todd	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Gentry, Mark	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/12/2022
Gentry, Mark	Individual	Trustee of the SNF	NOT APPLICABLE	01/12/2022
Hendricks County Hospital	Organization	ADP of the SNF	NOT APPLICABLE	02/25/2025
Henry, Terry	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Lay, Lisa	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Life Care Centers of America, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Life Care Centers of America, INC.	Organization	ADP of the SNF	NOT APPLICABLE	03/12/2025
Michigan City Medical Investors Limited Partnership	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Michigan City Medical Investors Limited Partnership	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2018
Phillips, Terri	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Phillips, Terri	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2018
Preston, Aubrey	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
"How is routine foot care handled here, and does a podiatrist visit regularly?"
"What mental health services do you provide on-site, and who delivers them?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Aperion Care Arbors Michigan City	1.8 mi	Michigan City, IN	★☆☆☆☆	1/5
Addison Pointe Health & Rehabilitation Center	9.0 mi	Chesterton, IN	★★★☆☆	2/5
Chesterton Manor	9.4 mi	Chesterton, IN	★☆☆☆☆	2/5
Ignite Medical Resort Chesterton	9.9 mi	Chesterton, IN	★☆☆☆☆	1/5
Brickyard Healthcare - Terrace Care Center	10.9 mi	La Porte, IN	★★☆☆☆	2/5
Brickyard Healthcare - Laporte Care Center	11.1 mi	La Porte, IN	★★☆☆☆	2/5
Miller's Health & Rehab by Miller's Merry Manor	13.0 mi	La Porte, IN	★★★☆☆	3/5
Avalon Springs Health Campus	14.6 mi	Valparaiso, IN	★★★★☆	3/5
Life Care Center of Valparaiso	14.9 mi	Valparaiso, IN	★★★★★	4/5
Valparaiso Care & Rehabilitation	15.3 mi	Valparaiso, IN	★☆☆☆☆	2/5
Life Care Center of the Willows	15.7 mi	Valparaiso, IN	★☆☆☆☆	1/5
Brickyard Healthcare - Portage Care Center	16.3 mi	Portage, IN	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Michigan City →

Facility data as of CMS processing date 2026-08-01. CCN 155344.

The Care File

Visit checklist — Life Care Center of Michigan City

802 Us Highway 20 East, Michigan City, IN 46360 · 2198727251

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "How do you arrange eye and hearing care for residents, including appointments and equipment like glasses or hearing aids?"
☐ "How is routine foot care handled here, and does a podiatrist visit regularly?"
☐ "What mental health services do you provide on-site, and who delivers them?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155344 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)