Lakeside Special Care Center

Name: Lakeside Special Care Center
Address: 11962 WOODSIDE AVENUE, Lakeside, CA, 92040, US
Telephone: 6195611222

11962 Woodside Avenue, Lakeside, CA 92040 · San Diego County · 94 certified beds · avg 138 residents/day · certified since Jun 2, 2014

Part of chain: GENERATIONS HEALTHCARE (27 facilities, chain avg rating 4.1★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

6.98

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 13, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Feb 13, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 13, 2025	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Feb 13, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Feb 13, 2025	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.
Feb 7, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Mar 13, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Mar 13, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Mar 1, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 18, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 19, 2022	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 19, 2022	B · Minimal risk, repeated	The facility had resident rooms smaller than required — at least 80 square feet per person in shared rooms and 100 square feet in single rooms.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 5).

Year	Citations	Worst severity that year
2022	2	D
2023	1	D
2024	3	D
2025	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.98	4.31	3.95	top 2% in California; top 2% in the U.S.
Registered Nurse hours	1.04	0.61	0.69	top 10% in California; top 14% in the U.S.
Weekend total nurse staffing	6.09	3.90	3.50	top 3% in California; top 2% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.55	0.51	0.48	top 26% in California; top 27% in the U.S.
Total nursing staff turnover (%)	31.7	36.7	45.8	top 36% in California; top 17% in the U.S.
RN turnover (%)	38.9	38.1	42.9	bottom 48% in California; top 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.20, RN 0.62, weekend 3.66. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Mastrocola, Lois	Individual	5% or Greater Direct Ownership Interest	9%	02/01/1998
Olds, Thomas	Individual	5% or Greater Direct Ownership Interest	78%	02/01/1998
Bmo Bank National Association	Organization	5% or Greater Security Interest	NOT APPLICABLE	10/06/2021
Mastrocola, Lois	Individual	W-2 Managing Employee	NOT APPLICABLE	09/20/2023
Mastrocola, Lois	Individual	Corporate Director	NOT APPLICABLE	02/01/1998
Mastrocola, Lois	Individual	Corporate Officer	NOT APPLICABLE	02/01/1998
Olds, Thomas	Individual	Corporate Director	NOT APPLICABLE	02/01/1998
Olds, Thomas	Individual	Corporate Officer	NOT APPLICABLE	02/01/1998

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Can I see the actual room my family member would live in before we decide?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Royal Home	2.3 mi	El Cajon, CA	★★★★☆	3/5
Bradley Court	2.8 mi	El Cajon, CA	★★★★★	5/5
Edgemoor Hospital	2.9 mi	Santee, CA	★★★★☆	2/5	abuse
Stanford Court Skilled Nursing & Rehab Center	3.2 mi	Santee, CA	★★★★★	4/5
Country Hills Post Acute	3.4 mi	El Cajon, CA	★☆☆☆☆	1/5
Cottonwood Canyon Healthcare Center	3.8 mi	El Cajon, CA	★★★☆☆	2/5
Granite Hills Healthcare & Wellness Centre, LLC	3.8 mi	El Cajon, CA	★★☆☆☆	2/5
Somerset Post Acute Care	4.6 mi	El Cajon, CA	★★★☆☆	3/5
Villa Las Palmas Healthcare Center	4.7 mi	El Cajon, CA	★★★☆☆	3/5
Victoria Post Acute Care	4.7 mi	El Cajon, CA	★★★★★	4/5
Parkside Health and Wellness Center	4.9 mi	El Cajon, CA	★★★★★	5/5
Magnolia Post Acute Care	5.0 mi	El Cajon, CA	★★★☆☆	2/5	abuse

Compare this facility with the 3 closest →

All facilities in Lakeside →

Facility data as of CMS processing date 2026-08-01. CCN 555887.

The Care File

Visit checklist — Lakeside Special Care Center

11962 Woodside Avenue, Lakeside, CA 92040 · 6195611222

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Can I see the actual room my family member would live in before we decide?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555887 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)