Parkside Health and Wellness Center

Name: Parkside Health and Wellness Center
Address: 444 W LEXINGTON, El Cajon, CA, 92020, US
Telephone: 6194427744

444 W Lexington, El Cajon, CA 92020 · San Diego County · 52 certified beds · avg 50 residents/day · certified since May 11, 1994

Part of chain: THE ENSIGN GROUP (342 facilities, chain avg rating 3.2★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.72

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (12)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 30, 2025	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
May 30, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 30, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 30, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 9, 2021	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Dec 9, 2021	D · Potential for harm, one-off	The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service.
Dec 9, 2021	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Feb 7, 2020	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Feb 7, 2020	D · Potential for harm, one-off	The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand.
Feb 7, 2020	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds.
Feb 7, 2020	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 7, 2020	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 4).

Year	Citations	Worst severity that year
2020	5	E
2021	3	D
2025	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	California avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.72	4.31	3.95	top 6% in California; top 6% in the U.S.
Registered Nurse hours	0.79	0.61	0.69	top 18% in California; top 28% in the U.S.
Weekend total nurse staffing	4.96	3.90	3.50	top 7% in California; top 7% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.36	0.51	0.48	bottom 48% in California; bottom 44% in the U.S.
Total nursing staff turnover (%)	22.6	36.7	45.8	top 12% in California; top 5% in the U.S.
RN turnover (%)	25.0	38.1	42.9	top 26% in California; top 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.20, RN 0.58, weekend 3.65. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Burnam, Soon	Individual	Corporate Officer	NOT APPLICABLE	09/10/2014
Burnam, Soon	Individual	ADP of the SNF	NOT APPLICABLE	07/10/2025
Ensign Services INC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/2014
Keetch, Chad	Individual	Corporate Officer	NOT APPLICABLE	03/01/2011
Michlin, Bernard	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/03/2020
Michlin, Bernard	Individual	Operational/Managerial Control	NOT APPLICABLE	12/03/2020
Michlin, Bernard	Individual	ADP of the SNF	NOT APPLICABLE	07/10/2025
Oh, Katherine	Individual	Corporate Officer	NOT APPLICABLE	06/01/2025
Oldroyd, Matthew	Individual	Managing Control - Governing Body	NOT APPLICABLE	04/01/2015
Oldroyd, Matthew	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2015
Oldroyd, Matthew	Individual	ADP of the SNF	NOT APPLICABLE	07/10/2025
Port, Barry	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/10/2025
Sato, Ami	Individual	Corporate Officer	NOT APPLICABLE	09/09/2024
Willits, Adam	Individual	Corporate Director	NOT APPLICABLE	01/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Could I join residents for a meal to see the food quality and temperature for myself?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
"Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Somerset Post Acute Care	0.6 mi	El Cajon, CA	★★★☆☆	3/5
Magnolia Post Acute Care	0.7 mi	El Cajon, CA	★★★☆☆	2/5	abuse
Stillwater Post-Acute	0.7 mi	El Cajon, CA	★★☆☆☆	2/5
San Diego Post-Acute Center	1.1 mi	El Cajon, CA	★☆☆☆☆	1/5	abuse
Villa Las Palmas Healthcare Center	1.2 mi	El Cajon, CA	★★★☆☆	3/5
Victoria Post Acute Care	1.2 mi	El Cajon, CA	★★★★★	4/5
Bradley Court	2.2 mi	El Cajon, CA	★★★★★	5/5
Cottonwood Canyon Healthcare Center	2.4 mi	El Cajon, CA	★★★☆☆	2/5
Granite Hills Healthcare & Wellness Centre, LLC	2.4 mi	El Cajon, CA	★★☆☆☆	2/5
Grossmont Post Acute Care	2.5 mi	La Mesa, CA	★★★★☆	4/5
Grossmont Hospital D/P SNF	2.5 mi	La Mesa, CA	★★★★★	5/5
Community Care Center	2.8 mi	La Mesa, CA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in El Cajon →

Facility data as of CMS processing date 2026-08-01. CCN 555596.

The Care File

Visit checklist — Parkside Health and Wellness Center

444 W Lexington, El Cajon, CA 92020 · 6194427744

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
☐ "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 555596 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)