Jennings Hall

Name: Jennings Hall
Address: 10204 GRANGER ROAD, Garfield Heights, OH, 44125, US
Telephone: 2165812900

10204 Granger Road, Garfield Heights, OH 44125 · Cuyahoga County · 156 certified beds · avg 160 residents/day · certified since Apr 1, 1996

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.30

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 21, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Oct 21, 2025	D · Potential for harm, one-off	The facility required residents to give up Medicare or Medicaid benefits or pay privately as a condition of moving in, or failed to tell residents which types of care it does not provide. Both practices are against the rules. · from a complaint
Oct 21, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Oct 21, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Sep 12, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 12, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Sep 12, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jan 16, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
Jan 16, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Nov 15, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Nov 15, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
May 16, 2022	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
May 16, 2022	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 16, 2022	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
May 16, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 16, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 16, 2022	D · Potential for harm, one-off	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Year	Citations	Worst severity that year
2022	6	E
2023	2	D
2024	5	F
2025	4	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.30	3.45	3.95	bottom 48% in Ohio; bottom 26% in the U.S.
Registered Nurse hours	0.39	0.60	0.69	bottom 19% in Ohio; bottom 21% in the U.S.
Weekend total nurse staffing	2.93	3.07	3.50	bottom 49% in Ohio; bottom 27% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.23	0.42	0.48	bottom 14% in Ohio; bottom 18% in the U.S.
Total nursing staff turnover (%)	48.6	48.7	45.8	bottom 50% in Ohio; bottom 40% in the U.S.
RN turnover (%)	39.1	43.9	42.9	top 42% in Ohio; top 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.66, RN 0.43, weekend 3.25. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Jennings Center for Older Adults	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2015
Bollin, Matthew	Individual	W-2 Managing Employee	NOT APPLICABLE	08/07/2014
Bollin, Matthew	Individual	Corporate Officer	NOT APPLICABLE	08/07/2014
Salopeck, Allison	Individual	Corporate Director	NOT APPLICABLE	08/07/2014
Salopeck, Allison	Individual	Corporate Officer	NOT APPLICABLE	08/07/2014

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Do you accept Medicaid from day one, and will you put in writing that no private payment is required as a condition of admission?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Snf-The Villa at Marymount	2.6 mi	Garfield Heights, OH	★★☆☆☆	2/5
Seven Hills Health & Rehab Center	3.6 mi	Seven Hills, OH	★★☆☆☆	2/5
Phoenix of Maple Heights	3.8 mi	Maple Heights, OH	★★☆☆☆	1/5
Avenue Care and Rehabilitation Center, the	3.8 mi	Warrensville Heights, OH	★☆☆☆☆	1/5
Harvard Gardens Rehabilitation & Care Center	4.1 mi	Cleveland, OH	★★☆☆☆	1/5
Suburban Healthcare and Rehabilitation	4.1 mi	North Randall, OH	★☆☆☆☆	1/5
Broadview Multi Care Center	4.2 mi	Parma, OH	★★★☆☆	2/5	abuse
Parma Care Center	4.2 mi	Parma, OH	★★★☆☆	2/5
Shaker Gardens Nursing and Rehabilitation Center	5.1 mi	Shaker Heights, OH	★★★★★	4/5
University Manor Health & Reha	5.6 mi	Cleveland, OH	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 366045.

The Care File

Visit checklist — Jennings Hall

10204 Granger Road, Garfield Heights, OH 44125 · 2165812900

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Do you accept Medicaid from day one, and will you put in writing that no private payment is required as a condition of admission?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 366045 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)