Highland Care Center

91 31 175th Street, Jamaica, NY 11432 (opens Google Maps) · Queens County · (718) 657-6363· 320 certified beds · avg 311 residents/day · certified since May 1, 1976 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Apr 28, 2026

Serious findings on record

Fines, last 3 years

2.94

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 13 inspection findings. Open the full record below to read every finding.

Apr 28, 2026F · Potential for more than minimal harm, widespread
The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. F-0725
Apr 28, 2026D · Potential for more than minimal harm, isolated
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584
Feb 6, 2024D · Potential for more than minimal harm, isolated
The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. F-0580

View all 13 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Apr 28, 2026	F · Potential for more than minimal harm, widespread	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725
Apr 28, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Feb 6, 2024	D · Potential for more than minimal harm, isolated	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · F-0580
Feb 6, 2024	D · Potential for more than minimal harm, isolated	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604
Feb 6, 2024	D · Potential for more than minimal harm, isolated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689
Feb 6, 2024	D · Potential for more than minimal harm, isolated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756
Dec 21, 2021	F · Potential for more than minimal harm, widespread	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Dec 21, 2021	D · Potential for more than minimal harm, isolated	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · F-0568
Dec 21, 2021	D · Potential for more than minimal harm, isolated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
Dec 21, 2021	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Dec 21, 2021	D · Potential for more than minimal harm, isolated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Dec 21, 2021	D · Potential for more than minimal harm, isolated	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688
Dec 21, 2021	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (4 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2021

2024

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2021	7	F
2024	4	D
2026	2	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityNew York averageU.S. average

Total nurse staffing (hours per resident per day)

2.94

3.58

3.95

Registered Nurse hours

0.41

0.68

0.69

Weekend total nurse staffing

2.57

3.13

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.94	3.58	3.95	bottom 21% in New York; bottom 12% in the U.S.
Registered Nurse hours	0.41	0.68	0.69	bottom 17% in New York; bottom 24% in the U.S.
Weekend total nurse staffing	2.57	3.13	3.50	bottom 20% in New York; bottom 11% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.27	0.48	0.48	bottom 33% in New York; bottom 26% in the U.S.
Total nursing staff turnover (%)	25.9	40.3	45.8	top 16% in New York; top 8% in the U.S.
RN turnover (%)	38.9	39.8	42.9	bottom 48% in New York; top 45% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.98, RN 0.42, weekend 2.61.Comparing with Medicare Care Compare? Care Compare shows the raw figure (2.98 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Highland Care Center. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Lichtschein, David	Individual	5% or Greater Direct Ownership Interest	23%	04/16/2016
Non MRTL Tr Uw Milton Ostreicher	Organization	5% or Greater Direct Ownership Interest	12%	05/10/2022
Ostreicher, Adam	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Ostreicher, Jaclyn	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Ostreicher, Lara	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Ostreicher, Marc	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Ostreicher, Rebecca	Individual	5% or Greater Direct Ownership Interest	9%	04/16/2016
Uw Milton Ostreicher MRTL Tr	Organization	5% or Greater Direct Ownership Interest	11%	05/10/2022
Kret, Daniel	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2022

All 9 owning or managing parties CMS has on file are shown — none excluded.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you manage residents' personal funds, and how often do families receive an accounting?"

Also worth asking anywhere

"Your weekend nurse staffing is reported below the New York midpoint — how does the weekend schedule differ from a weekday?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 26% total nursing staff turnover here — who on the care team has been with you longest?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 248 within 20 miles)

Facility	Distance	City	Overall	Inspection
Margaret Tietz Center for Nursing Care INC	0.0 mi	Jamaica, NY	★★★★★	5/5
Hillside Manor Rehab & Extended Care Center	0.0 mi	Jamaica Estates, NY	★★☆☆☆	2/5
Chapin Home for the Aging	0.0 mi	Jamaica, NY	★★★★★	5/5
Meadow Park Rehabilitation and Health Center LLC	1.0 mi	Flushing, NY	★★★★★	4/5
Hollis Park Manor Nursing Home	1.4 mi	Hollis, NY	★★★★★	5/5
Holliswood Center for Rehabilitation and Healthcar	1.4 mi	Hollis, NY	★★☆☆☆	2/5
Silvercrest	1.4 mi	Jamaica, NY	★★☆☆☆	2/5
Jamaica Hospital Nursing Home Co INC	1.6 mi	Jamaica, NY	★★★★★	4/5
Nys Veterans Home in Nyc	2.0 mi	Jamaica, NY	★★★★☆	4/5
Windsor Park Rehab & Nursing Center	2.5 mi	Queens Village, NY	★★☆☆☆	1/5
Forest Hills Care Center	3.0 mi	Forest Hills, NY	★★★★☆	3/5
Fairview Nursing Care Center INC.	3.0 mi	Forest Hills, NY	★★★★☆	3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Queens, NY — 56 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Lawrence Nursing Care Center, INC — Arverne, NY · overall 1/5
Little Neck Care Center — Little Neck, NY · overall 2/5
Long Island Care Center INC — Flushing, NY · overall 5/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Jamaica →

Facility data as of CMS processing date 2026-08-01. CCN 335505.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Highland Care Center

91 31 175th Street, Jamaica, NY 11432 · (718) 657-6363

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you manage residents' personal funds, and how often do families receive an accounting?"
☐ "Your weekend nurse staffing is reported below the New York midpoint — how does the weekend schedule differ from a weekday?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 26% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335505 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)