High Shoals Health and Rehabilitation

Name: High Shoals Health and Rehabilitation
Address: 3450 NEW HIGH SHOALS RD, Bishop, GA, 30621, US
Telephone: 7067697738

3450 New High Shoals Rd, Bishop, GA 30621 · Oconee County · 100 certified beds · avg 83 residents/day · certified since Apr 6, 1981

Part of chain: ETHICA HEALTH (50 facilities, chain avg rating 3.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.20

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 11, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 11, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 27, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Mar 27, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Nov 16, 2023	F · Potential for harm, facility-wide	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint
Nov 16, 2023	F · Potential for harm, facility-wide	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint
Nov 16, 2023	E · Potential for harm, repeated	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · from a complaint
Nov 16, 2023	E · Potential for harm, repeated	The facility did not provide its staff with required training on behavioral health — caring for residents with conditions like dementia, depression, or other mental health needs. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Year	Citations	Worst severity that year
2023	6	F
2025	2	D
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Georgia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.20	3.54	3.95	bottom 35% in Georgia; bottom 22% in the U.S.
Registered Nurse hours	0.45	0.50	0.69	bottom 49% in Georgia; bottom 30% in the U.S.
Weekend total nurse staffing	2.96	3.09	3.50	bottom 49% in Georgia; bottom 29% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.26	0.35	0.48	bottom 42% in Georgia; bottom 23% in the U.S.
Total nursing staff turnover (%)	36.2	46.0	45.8	top 26% in Georgia; top 27% in the U.S.
RN turnover (%)	30.0	44.5	42.9	top 27% in Georgia; top 29% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.98, RN 0.42, weekend 2.76. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 3/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Other

Owner / manager	Type	Role	Stake	Since
Cable, Paul	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/14/2003
Clinical Services INC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2014
Clinical Services INC	Organization	ADP of the SNF	NOT APPLICABLE	07/17/2025
Dennis, Kathryn	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/17/2015
Harrison, Brandi	Individual	Operational/Managerial Control	NOT APPLICABLE	05/17/2019
Harrison, Brandi	Individual	ADP of the SNF	NOT APPLICABLE	09/03/2025
Lambert, Reno	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2023
Lambert, Reno	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2023
Nichols, Joseph	Individual	Managing Control - Governing Body	NOT APPLICABLE	11/19/2024
Peters, Laura	Individual	Operational/Managerial Control	NOT APPLICABLE	10/07/2021
Ringer, Dave	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2025
Ringer, Dave	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2025
Rollins, Ronnie	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/14/2003
Sheffield, Kimberly	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	07/17/2025
Wall, Joseph	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/14/2003
Warnock, Ralph	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/23/2020

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
"What training do your staff receive for caring for residents with dementia or mental health conditions?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
University Nursing & Rehab Center	7.7 mi	Athens, GA	★☆☆☆☆	2/5
Presbyterian Village - Athens	8.3 mi	Athens, GA	★★☆☆☆	2/5
Pruitthealth - Athens Heritage	9.7 mi	Athens, GA	★★★★☆	3/5
Pruitthealth - Grandview	10.6 mi	Athens, GA	★★★★★	5/5
Oaks - Athens Skilled Nursing, the	11.2 mi	Athens, GA	★☆☆☆☆	1/5
Park Place Nursing Facility	13.8 mi	Monroe, GA	★★☆☆☆	2/5
Quiet Oaks Health Care Center	16.8 mi	Crawford, GA	★★★☆☆	4/5
Winder Center for Nursing and Healing	16.9 mi	Winder, GA	★☆☆☆☆	1/5
Madison Health and Rehab	17.5 mi	Madison, GA	★★☆☆☆	3/5
Social Circle Nsg & Rehab Ctr	18.2 mi	Social Circle, GA	★★☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Bishop →

Facility data as of CMS processing date 2026-08-01. CCN 115279.

The Care File

Visit checklist — High Shoals Health and Rehabilitation

3450 New High Shoals Rd, Bishop, GA 30621 · 7067697738

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "Can I see this month's activities calendar, and what do you offer residents who can't leave their rooms?"
☐ "What training do your staff receive for caring for residents with dementia or mental health conditions?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 115279 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)