Quiet Oaks Health Care Center
125 Quiet Oaks Drive, Crawford, GA 30630 · Oglethorpe County · 61 certified beds · avg 59 residents/day · certified since Jul 1, 1989
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (12)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 18, 2026 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Feb 18, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Dec 22, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint |
| Dec 22, 2024 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Dec 22, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Dec 22, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · from a complaint |
| Aug 27, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 27, 2023 | E · Potential for harm, repeated | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Aug 27, 2023 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 27, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Aug 27, 2023 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Aug 27, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (4 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 0 | F |
| 2024 | 4 | 0 | F |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Georgia avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.86 | 3.54 | 3.95 | bottom 15% in Georgia; bottom 10% in the U.S. |
| Registered Nurse hours | 0.20 | 0.50 | 0.69 | bottom 5% in Georgia; bottom 3% in the U.S. |
| Weekend total nurse staffing | 2.41 | 3.09 | 3.50 | bottom 13% in Georgia; bottom 7% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.15 | 0.35 | 0.48 | bottom 10% in Georgia; bottom 5% in the U.S. |
| Total nursing staff turnover (%) | 27.3 | 46.0 | 45.8 | top 7% in Georgia; top 10% in the U.S. |
| RN turnover (%) | 0.0 | 44.5 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.35, RN 0.24, weekend 2.82. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 3/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Cook, Sheila | Individual | Direct Ownership Interest | NOT APPLICABLE | 05/15/2013 |
| Cook, Sheila | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/15/2013 |
| Cook, Sheila | Individual | Corporate Director | NOT APPLICABLE | 05/15/2013 |
| Cook, Sheila | Individual | Corporate Officer | NOT APPLICABLE | 05/15/2013 |
| Cook, Sheila | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/15/2013 |
| Cook, Sheila | Individual | ADP of the SNF | NOT APPLICABLE | 05/15/2013 |
| Cook, Terry | Individual | Managing Control - Governing Body | NOT APPLICABLE | 05/15/2013 |
| Cook, Terry | Individual | Corporate Director | NOT APPLICABLE | 05/15/2013 |
| Cook, Terry | Individual | Corporate Officer | NOT APPLICABLE | 05/15/2013 |
| Cook, Terry | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/15/2013 |
| Cook, Terry | Individual | ADP of the SNF | NOT APPLICABLE | 05/15/2013 |
| Dodson, Kirkland | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2011 |
| Dodson, Kirkland | Individual | ADP of the SNF | NOT APPLICABLE | 11/02/2011 |
| Pine Leaf Investment INC | Organization | ADP of the SNF | NOT APPLICABLE | 05/15/2013 |
| Wrenn, Richard | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/22/2016 |
| Wrenn, Richard | Individual | ADP of the SNF | NOT APPLICABLE | 08/22/2016 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Pruitthealth - Grandview | 12.7 mi | Athens, GA | ★★★★★ | 5/5 | |
| Oaks - Athens Skilled Nursing, the | 13.4 mi | Athens, GA | ★☆☆☆☆ | 1/5 | |
| Pruitthealth - Athens Heritage | 13.5 mi | Athens, GA | ★★★★☆ | 3/5 | |
| Presbyterian Village - Athens | 13.6 mi | Athens, GA | ★★☆☆☆ | 2/5 | |
| University Nursing & Rehab Center | 13.8 mi | Athens, GA | ★☆☆☆☆ | 2/5 | |
| High Shoals Health and Rehabilitation | 16.8 mi | Bishop, GA | ★★★★☆ | 4/5 | |
| Comer Health and Rehabilitation | 16.8 mi | Comer, GA | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 115396.