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Heather Hill Healthcare Center
6630 Kentucky Ave, New Port Richey, FL 34653 (opens Google Maps) · Pasco County · (727) 849-6939· 105 certified beds · avg 91 residents/day · certified since May 1, 1979 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: HEALTH SERVICES MANAGEMENT (16 facilities, chain avg rating 2.9★)
2/5
Health inspection rating (on-site)
inspected Jun 6, 2024
1
Serious findings on record
most recent May 20, 2026
$0
Fines, last 3 years
3.72
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, isolated · May 20, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ Actual harm, isolated · May 20, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: Jun 18, 2026 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint F-0804
The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. F-0645
View all 25 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 20, 2026 | ▲ G · Actual harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Oct 22, 2024 | D · Potential for more than minimal harm, isolated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804 |
| Jun 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645 |
| Jun 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jun 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725 |
| Jun 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign. · F-0847 |
| Jun 6, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jun 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jun 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · F-0585 |
| Jun 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Jun 6, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 16, 2022 | E · Potential for more than minimal harm, pattern | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · F-0867 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Mar 16, 2022 | D · Potential for more than minimal harm, isolated | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. · F-0868 |
| Jan 15, 2021 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Jan 15, 2021 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jan 15, 2021 | D · Potential for more than minimal harm, isolated | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (11 → 9).
All citationsSerious citations (G–L)
2021
All citations: 3
Serious citations (G–L): 0
2022
All citations: 11
Serious citations (G–L): 0
2024
All citations: 10
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 1
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 3 | 0 | D |
| 2022 | 11 | 0 | E |
| 2024 | 10 | 0 | E |
| 2026 | 1 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.72
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.61
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.49
Florida average: 3.68
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.72 | 4.03 | 3.95 | bottom 35% in Florida; bottom 48% in the U.S. |
| Registered Nurse hours | 0.61 | 0.76 | 0.69 | bottom 43% in Florida; top 46% in the U.S. |
| Weekend total nurse staffing | 3.49 | 3.68 | 3.50 | bottom 46% in Florida; top 42% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.22 | 0.53 | 0.48 | bottom 7% in Florida; bottom 16% in the U.S. |
| Total nursing staff turnover (%) | 38.2 | 41.4 | 45.8 | top 40% in Florida; top 32% in the U.S. |
| RN turnover (%) | 33.3 | 46.0 | 42.9 | top 25% in Florida; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.44, RN 0.57, weekend 3.23.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.44 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Heather Hill Healthcare Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Other
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Health Services Management, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2000 |
| Baxter, Kevin | Individual | Corporate Officer | NOT APPLICABLE | 02/20/2008 |
| Baxter, Kevin | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/20/2008 |
| Dilella, Vincent | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2022 |
| Dilella, Vincent | Individual | ADP of the SNF | NOT APPLICABLE | 07/01/2022 |
| Fisher, Scott | Individual | Corporate Officer | NOT APPLICABLE | 04/02/2012 |
| Fisher, Scott | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/20/2008 |
| Flores-Dejesus, Lisa | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/18/2023 |
| Flores-Dejesus, Lisa | Individual | ADP of the SNF | NOT APPLICABLE | 08/18/2023 |
| Health Services Management, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2000 |
| Jackson, Brian | Individual | Corporate Officer | NOT APPLICABLE | 02/20/2008 |
| Jackson, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/20/2008 |
| National Health Investors, INC. | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 02/20/2008 |
| National Health Investors, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 02/20/2008 |
| Nhi-Reit of Florida, LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 02/20/2008 |
| Nhi-Reit of Florida, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/20/2008 |
| Shatz, Jim | Individual | Corporate Officer | NOT APPLICABLE | 04/06/2021 |
| Shatz, Jim | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/20/2008 |
| White, Joshua | Individual | Corporate Officer | NOT APPLICABLE | 02/20/2008 |
| White, Joshua | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/20/2008 |
All 20 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Health Services Management — 16 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Royal Oak Nursing Center — Dade City, FL · overall 4/5
- Beaumont Health Care Center — Beaumont, TX · overall 4/5
- Cleveland Health Care Center — Cleveland, TX · overall 3/5
- College Street Health Care Center — Beaumont, TX · overall 4/5
- Conroe Health Care Center — Conroe, TX · overall 2/5
- Huntsville Health Care Center — Huntsville, TX · overall 4/5
- Lawrence Street Health Care Center — Tomball, TX · overall 4/5
- Liberty Health Care Center — Liberty, TX · overall 1/5abuse
Listed by state, then facility name — not a ranking. Showing 8 of the 15 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
- "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Florida midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 38% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 37 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Southern Pines Nursing Center | 0.6 mi | New Port Richey, FL | ★★☆☆☆ | 2/5 | |
| Nursing & Rehabilitation Center of New Port Richey | 0.6 mi | New Port Richey, FL | ★☆☆☆☆ | 2/5 | |
| Madison Pointe Care Center | 0.7 mi | New Port Richey, FL | ★★★☆☆ | 2/5 | abuse |
| Aspire at Ridge Haven | 1.8 mi | New Port Richey, FL | ★★★☆☆ | 3/5 | |
| Life Care Center of New Port Richey | 2.1 mi | New Port Richey, FL | ★★★★☆ | 3/5 | |
| Trinity Regional Rehab Center | 3.8 mi | Trinity, FL | ★☆☆☆☆ | 1/5 | abuse |
| Bear Creek Nursing Center | 5.3 mi | Hudson, FL | ★★☆☆☆ | 2/5 | |
| Solaris Healthcare Bayonet Point | 5.7 mi | Hudson, FL | ★★★☆☆ | 2/5 | |
| Peninsula Health Center by Harborview | 6.6 mi | Tarpon Springs, FL | ★★★☆☆ | 3/5 | |
| Windsor Woods Rehab and Healthcare Center | 6.9 mi | Hudson, FL | ★★★☆☆ | 3/5 | |
| Bayonet Point Health Center by Harborview | 7.2 mi | Hudson, FL | ★★★☆☆ | 3/5 | |
| Tarpon Bayou Center | 8.2 mi | Tarpon Springs, FL | ★☆☆☆☆ | 1/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Pasco, FL — 18 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Hillside Health and Rehabilitation Center — Zephyrhills, FL · overall 3/5
- Royal Oak Nursing Center — Dade City, FL · overall 4/5
- Solaris Healthcare Lake Zephyr — Zephyrhills, FL · overall 3/5
- Solaris Healthcare Zephyrhills — Zephyrhills, FL · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 105343.