How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.37, RN 0.77, weekend 4.01.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.37 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

All 20 owning or managing parties CMS has on file are shown — none excluded.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
• "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
• "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
• "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
• "Can you show me how medications are stored and secured on the units, including controlled drugs?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 28% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 20 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Saint Johns →