Regency at Lansing West

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 1.05, weekend 3.34.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.74 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 16 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Ciena Healthcare/Laurel Health Care — 81 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Regency at Livonia — Livonia, MI · overall 3/5
• Regency at Shelby Township — Shelby Township, MI · overall 4/5
• Regency at St. Clair Shores — St. Clair Shores, MI · overall 4/5
• Regency at Troy — Troy, MI · overall 1/5
• Regency at Waterford — Waterford, MI · overall 1/5
• Regency at Westland — Westland, MI · overall 4/5
• Regency at Whitmore Lake — Whitmore Lake, MI · overall 1/5
• Regency Heights-Detroit — Detroit, MI · overall 3/5

Listed by state, then facility name — not a ranking. Showing 8 of the 80 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "How do you keep residents' medical records accurate, complete, and secure?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
• "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Michigan midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 16 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Lansing →