Regency at Lansing West

Name: Regency at Lansing West
Address: 12200 Broadbent, Lansing, MI, 48917, US
Telephone: 5177316200

12200 Broadbent, Lansing, MI 48917 · Eaton County · 120 certified beds · avg 107 residents/day · certified since Sep 2, 2015

Part of chain: CIENA HEALTHCARE/LAUREL HEALTH CARE (81 facilities, chain avg rating 2.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.50

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Feb 20, 2025 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Mar 13, 2025 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · May 15, 2023 · F-0686

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jun 7, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 5, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 5, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Feb 20, 2025	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 3, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jul 26, 2024	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Jul 26, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
Oct 31, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Oct 11, 2023	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · from a complaint
May 15, 2023	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 15, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 15, 2023	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
May 15, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 15, 2023	D · Potential for harm, one-off	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
May 15, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 15, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
May 15, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 15, 2023	D · Potential for harm, one-off	The facility admitted a resident without a doctor's order, or did not make sure each resident stayed under a doctor's ongoing care.
May 15, 2023	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
May 15, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
May 15, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 15, 2023	C · Minimal risk, facility-wide	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	15	1	G ▲
2024	4	0	D
2025	2	1	G ▲
2026	2	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Michigan avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.50	4.32	3.95	bottom 9% in Michigan; bottom 36% in the U.S.
Registered Nurse hours	0.98	0.84	0.69	top 28% in Michigan; top 17% in the U.S.
Weekend total nurse staffing	3.12	3.79	3.50	bottom 12% in Michigan; bottom 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.53	0.49	0.48	top 34% in Michigan; top 30% in the U.S.
Total nursing staff turnover (%)	44.3	44.1	45.8	top 48% in Michigan; top 48% in the U.S.
RN turnover (%)	23.3	39.2	42.9	top 21% in Michigan; top 19% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.74, RN 1.05, weekend 3.34. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Mohammad a Qazi Living Trust Dated 09/26/97	Organization	Direct Ownership Interest	NOT APPLICABLE	09/02/2015
Qazi, Mohammad	Individual	Indirect Ownership Interest	NOT APPLICABLE	09/02/2015
Amlog, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2025
Amlog, Michael	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2025
Brzak, Matthew	Individual	Operational/Managerial Control	NOT APPLICABLE	01/24/2022
Brzak, Matthew	Individual	ADP of the SNF	NOT APPLICABLE	03/24/2025
Ciena Healthcare Management INC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/02/2015
Ciena Healthcare Management INC	Organization	ADP of the SNF	NOT APPLICABLE	03/24/2025
Eaton Senior Leasing, LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/02/2015
Khan, Anis	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/02/2015
Khan, Anis	Individual	Operational/Managerial Control	NOT APPLICABLE	09/02/2015
Khan, Anis	Individual	ADP of the SNF	NOT APPLICABLE	09/02/2015
Mohammad a Qazi Living Trust Dated 09/26/97	Organization	ADP of the SNF	NOT APPLICABLE	09/02/2015
Qazi, Mohammad	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/02/2015
Qazi, Mohammad	Individual	Operational/Managerial Control	NOT APPLICABLE	09/02/2015
Qazi, Mohammad	Individual	ADP of the SNF	NOT APPLICABLE	09/02/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you keep residents' medical records accurate, complete, and secure?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How quickly are lab tests done and results acted on when a resident's doctor orders them?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Medilodge of Lansing	1.4 mi	Lansing, MI	★★★★☆	3/5
Aria Nursing and Rehabilitation	8.3 mi	Lansing, MI	★☆☆☆☆	1/5
Dimondale Nursing Care Center	8.7 mi	Dimondale, MI	★★★☆☆	2/5
Medilodge of Capital Area	8.7 mi	Lansing, MI	★★☆☆☆	2/5	abuse
Holt Senior Care and Rehab Center	9.0 mi	Holt, MI	★★★★★	4/5
The Willows at East Lansing	9.2 mi	East Lansing, MI	★★★★★	3/5
Medilodge of East Lansing	11.1 mi	East Lansing, MI	★★☆☆☆	2/5
Medilodge of Campus Area	11.6 mi	East Lansing, MI	★★★☆☆	3/5
Burcham Hills Retirement Center	11.8 mi	East Lansing, MI	★☆☆☆☆	1/5
Medilodge of Okemos	13.7 mi	Okemos, MI	★★★★☆	4/5
The Willows at Okemos	13.8 mi	Okemos, MI	★★★★★	4/5
Eaton County Medical Care Facility	14.0 mi	Charlotte, MI	★★★★★	3/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 235706.

The Care File

Visit checklist — Regency at Lansing West

12200 Broadbent, Lansing, MI 48917 · 5177316200

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Most serious findings on record:

▲ Feb 20, 2025 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
▲ May 15, 2023 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How quickly are lab tests done and results acted on when a resident's doctor orders them?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 235706 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)