Glenbrook Rehabilitation & Skilled Nursing Center

Name: Glenbrook Rehabilitation & Skilled Nursing Center
Address: 3811 PARNELL AVE, Fort Wayne, IN, 46805, US
Telephone: 2604824651

3811 Parnell Ave, Fort Wayne, IN 46805 · Allen County · 82 certified beds · avg 56 residents/day · certified since May 24, 1976

Part of chain: AMERICAN SENIOR COMMUNITIES (90 facilities, chain avg rating 3.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.46

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jul 30, 2024 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Aug 16, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (11)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 19, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Sep 19, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Sep 19, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Sep 19, 2025	D · Potential for harm, one-off	The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD).
Sep 19, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 10, 2025	D · Potential for harm, one-off	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Oct 11, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Oct 11, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jul 30, 2024	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Oct 11, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Oct 11, 2023	D · Potential for harm, one-off	The facility did not provide appropriate treatment and services to residents with a mental health condition, difficulty adjusting emotionally, or a history of trauma or post-traumatic stress disorder (PTSD).

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 4).

Year	Citations	Serious (G–L)	Worst severity that year
2023	2	0	D
2024	3	1	G ▲
2025	6	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.46	3.42	3.95	top 38% in Indiana; bottom 35% in the U.S.
Registered Nurse hours	0.77	0.62	0.69	top 20% in Indiana; top 29% in the U.S.
Weekend total nurse staffing	3.04	3.01	3.50	top 38% in Indiana; bottom 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.56	0.47	0.48	top 26% in Indiana; top 26% in the U.S.
Total nursing staff turnover (%)	62.3	45.9	45.8	bottom 9% in Indiana; bottom 13% in the U.S.
RN turnover (%)	36.4	40.4	42.9	top 41% in Indiana; top 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.52, RN 0.79, weekend 3.09. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
American Senior Communities LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2009
American Senior Communities LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2009
Babcock, Paul	Individual	Corporate Officer	NOT APPLICABLE	09/30/2020
Caine, Virginia	Individual	Corporate Officer	NOT APPLICABLE	01/10/1994
Chies, Steven	Individual	Managing Control - Governing Body	NOT APPLICABLE	03/17/2016
Dice, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2023
Dice, Mark	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2023
Drummer, Carl	Individual	Corporate Director	NOT APPLICABLE	01/01/2017
Hanify, Thomas	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Harris, Lisa	Individual	Corporate Officer	NOT APPLICABLE	12/22/2003
Jackson, Blake	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2009
Jackson, Ethan	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2009
Jackson, Mark	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2009
Jackson, Michael	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/14/2024
Jackson, Wessley	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2009
Justice, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2009
Kelsey, Donna	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/18/2024
Kintanar, Thomas	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2019
Kintanar, Thomas	Individual	ADP of the SNF	NOT APPLICABLE	04/15/2026
Lazard, Robert	Individual	Corporate Director	NOT APPLICABLE	01/29/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Summit City Nursing and Rehabilitation	0.9 mi	Fort Wayne, IN	★★★★★	4/5
University Park Rehabilitation and Healthcare	0.9 mi	Fort Wayne, IN	★★☆☆☆	1/5
Saint Anne Home	1.3 mi	Fort Wayne, IN	★★★★☆	4/5
Life Care Center of Fort Wayne	1.6 mi	Fort Wayne, IN	★★★★★	4/5
Canterbury Nursing and Rehabilitation Center	1.6 mi	Fort Wayne, IN	★★★★★	4/5
Towne House Retirement Community	1.7 mi	Fort Wayne, IN	★★★★★	5/5
Byron Health Center	1.8 mi	Fort Wayne, IN	★☆☆☆☆	2/5
Celebrate Senior Living of Fort Wayne	1.8 mi	Fort Wayne, IN	★★★☆☆	3/5
Heritage Park	1.9 mi	Fort Wayne, IN	★★★★★	4/5
Kingston Health Center of Fort Wayne	2.0 mi	Fort Wayne, IN	★★★☆☆	2/5
Bethlehem Woods Nursing and Rehabilitation	2.9 mi	Fort Wayne, IN	★★★★★	4/5
Waters of Fort Wayne Skilled Nursing Facility, the	3.0 mi	Fort Wayne, IN	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Fort Wayne →

Facility data as of CMS processing date 2026-08-01. CCN 155176.

The Care File

Visit checklist — Glenbrook Rehabilitation & Skilled Nursing Center

3811 Parnell Ave, Fort Wayne, IN 46805 · 2604824651

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Jul 30, 2024 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What mental health services do you offer on-site, and how do you care for residents with depression, anxiety, or a history of trauma?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155176 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)