Heritage House Rehabilitation & Health Care Center

Name: Heritage House Rehabilitation & Health Care Center
Address: 281 S COUNTY ROAD 200 EAST, Connersville, IN, 47331, US
Telephone: 7658252148

281 S County Road 200 East, Connersville, IN 47331 · Fayette County · 98 certified beds · avg 84 residents/day · certified since Apr 26, 1989

Part of chain: AMERICAN SENIOR COMMUNITIES (90 facilities, chain avg rating 3.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 23, 2026	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Jan 23, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jan 23, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 23, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 23, 2026	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Jan 27, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jan 27, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it. · from a complaint
Nov 17, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Nov 17, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 5).

Year	Citations	Worst severity that year
2023	2	D
2025	2	D
2026	5	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Indiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.99	3.42	3.95	bottom 28% in Indiana; bottom 13% in the U.S.
Registered Nurse hours	0.54	0.62	0.69	bottom 46% in Indiana; bottom 43% in the U.S.
Weekend total nurse staffing	2.78	3.01	3.50	bottom 43% in Indiana; bottom 20% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.45	0.47	0.48	top 43% in Indiana; top 40% in the U.S.
Total nursing staff turnover (%)	38.1	45.9	45.8	top 26% in Indiana; top 31% in the U.S.
RN turnover (%)	23.1	40.4	42.9	top 20% in Indiana; top 18% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.44, RN 0.62, weekend 3.21. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

Government - County

Owner / manager	Type	Role	Stake	Since
Henry County Memorial Hospital	Organization	5% or Greater Direct Ownership Interest	100%	10/01/2022
American Senior Communities LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2022
American Senior Communities LLC	Organization	ADP of the SNF	NOT APPLICABLE	03/19/2025
Chies, Steven	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2022
Dice, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2023
Dice, Mark	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2023
Dynes, Sheldon	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2013
Dynes, Sheldon	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2013
Henry County Memorial Hospital	Organization	ADP of the SNF	NOT APPLICABLE	04/27/2025
Jackson, Blake	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2022
Jackson, Ethan	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2022
Jackson, Mark	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2022
Jackson, Michael	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/14/2024
Jackson, Wessley	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2022
Justice, David	Individual	Managing Control - Governing Body	NOT APPLICABLE	10/01/2022
Kelsey, Donna	Individual	Managing Control - Governing Body	NOT APPLICABLE	07/18/2024
Mustaklem, Marwan	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2022
Mustaklem, Marwan	Individual	ADP of the SNF	NOT APPLICABLE	03/19/2025
Pidgeon, John	Individual	Managing Control - Governing Body	NOT APPLICABLE	01/01/2013
Pidgeon, John	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2013

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Majestic Care of Connersville	1.2 mi	Connersville, IN	★☆☆☆☆	2/5	abuse
Caroleton Healthcare Center	2.6 mi	Connersville, IN	★★★★★	4/5
Hickory Creek at Connersville	2.6 mi	Connersville, IN	★★★★★	5/5
Envive of Liberty	8.9 mi	Liberty, IN	★☆☆☆☆	2/5
Ambassador Healthcare	13.9 mi	Centerville, IN	★★☆☆☆	2/5
Envive of Brookville	14.9 mi	Brookville, IN	★★★☆☆	3/5
Brickyard Healthcare - Golden Rule Care Center	15.7 mi	Richmond, IN	★☆☆☆☆	1/5	abuse
Forest Park Health Campus	17.2 mi	Richmond, IN	★★★☆☆	3/5
Flatrock River Lodge	17.8 mi	Rushville, IN	★★★☆☆	4/5
Arbor Trace Health & Living Community	17.9 mi	Richmond, IN	★★★★★	4/5
Waters of Rushville Skilled Nursing Facility, the	17.9 mi	Rushville, IN	★★☆☆☆	2/5
Springs of Richmond, the	18.9 mi	Richmond, IN	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Connersville →

Facility data as of CMS processing date 2026-08-01. CCN 155332.

The Care File

Visit checklist — Heritage House Rehabilitation & Health Care Center

281 S County Road 200 East, Connersville, IN 47331 · 7658252148

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What choices do residents have over their daily schedule, like meal times, bathing, and activities?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 155332 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)