Chateau Nrsg & Rehab Center
7050 Madison Street, Willowbrook, IL 60521 · Du Page County · 150 certified beds · avg 122 residents/day · certified since Jun 6, 1989
Part of chain: EXTENDED CARE CLINICAL (9 facilities, chain avg rating 2.2★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 27, 2026 · F-0684 · triggered by a complaint
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 1, 2026 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 13, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 14, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Jan 21, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jan 22, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Sep 22, 2022 · F-0686
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Sep 30, 2022 (Deficient, Provider has date of correction)
All citations in the current public record (35)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 27, 2026 | ▲ G · Actual harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Apr 27, 2026 | D · Potential for harm, one-off | The facility did not provide timely, approved x-ray services or have an agreement with an approved provider to supply them. · from a complaint |
| Mar 13, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jan 21, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Dec 11, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Dec 11, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Sep 24, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to manage their own money and financial affairs. · from a complaint |
| Aug 8, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 8, 2024 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 8, 2024 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · from a complaint |
| Aug 8, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 8, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 8, 2024 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Aug 8, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Aug 8, 2024 | B · Minimal risk, repeated | The facility did not give residents the required written notice of their rights, the facility's rules, the services offered, and what those services cost. |
| Jun 12, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Sep 29, 2023 | E · Potential for harm, repeated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Sep 29, 2023 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 29, 2023 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 29, 2023 | E · Potential for harm, repeated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Sep 29, 2023 | E · Potential for harm, repeated | The facility did not have a policy covering how food brought in by family and visitors is used and stored safely. |
| Sep 29, 2023 | D · Potential for harm, one-off | The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. |
| Sep 29, 2023 | D · Potential for harm, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Sep 5, 2023 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Sep 5, 2023 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Sep 22, 2022 | ▲ G · Actual harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Sep 22, 2022 | F · Potential for harm, facility-wide | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Sep 22, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 22, 2022 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Sep 22, 2022 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 10 | 1 | G ▲ |
| 2023 | 9 | 0 | E |
| 2024 | 12 | 0 | F |
| 2025 | 2 | 2 | G ▲ |
| 2026 | 2 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
3 fines totaling $75,389, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Apr 27, 2026 | Fine | $17,215 |
| Jul 30, 2025 | Fine | $47,655 |
| Jul 30, 2025 | Payment Denial | 17 days from Aug 23, 2025 |
| Mar 13, 2025 | Fine | $10,519 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Illinois avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.55 | 2.99 | 3.95 | bottom 40% in Illinois; bottom 4% in the U.S. |
| Registered Nurse hours | 0.47 | 0.63 | 0.69 | bottom 46% in Illinois; bottom 34% in the U.S. |
| Weekend total nurse staffing | 2.28 | 2.67 | 3.50 | bottom 41% in Illinois; bottom 5% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.48 | 0.56 | 0.48 | top 46% in Illinois; top 35% in the U.S. |
| Total nursing staff turnover (%) | 53.8 | 44.5 | 45.8 | bottom 25% in Illinois; bottom 28% in the U.S. |
| RN turnover (%) | 41.2 | 41.8 | 42.9 | bottom 49% in Illinois; top 49% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.21, RN 0.60, weekend 2.87. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 3/5 · short-stay residents: 2/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Rothner Health Ventures G II, LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2013 |
| Adams Vales Accumulation Trust | Organization | Trustee of the SNF | NOT APPLICABLE | 01/01/2015 |
| Adams Vales Accumulation Trust | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2015 |
| Aronin, David | Individual | Corporate Director | NOT APPLICABLE | 06/06/1989 |
| Around the Clock Healthcare Services, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Daniel Rothner Accumulation Trust | Organization | Trustee of the SNF | NOT APPLICABLE | 01/01/2015 |
| Daniel Rothner Accumulation Trust | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2015 |
| Extended Care Clinical LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2015 |
| Extended Care Consulting LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2015 |
| Israel, Levi | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2023 |
| Kamran, Uroosa | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Kamran, Uroosa | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Kanter, Shimon | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/18/2023 |
| Kanter, Shimon | Individual | ADP of the SNF | NOT APPLICABLE | 09/18/2023 |
| Kare Technologies LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Kathryn Vales Accumulation Trust | Organization | Trustee of the SNF | NOT APPLICABLE | 01/01/2015 |
| Kathryn Vales Accumulation Trust | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2015 |
| Kimberly Vales Accumulation Trust | Organization | Trustee of the SNF | NOT APPLICABLE | 01/01/2015 |
| Kimberly Vales Accumulation Trust | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2015 |
| Melissa Rothner Accumulation Trust | Organization | Trustee of the SNF | NOT APPLICABLE | 01/01/2015 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "If a resident needs an x-ray, how is it done and how long does it usually take?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How are residents' personal funds handled here, and what records can families review?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Eden Vista Burr Ridge | 0.4 mi | Burr Ridge, IL | ★★★★☆ | 4/5 | |
| Bria of Westmont | 2.1 mi | Westmont, IL | ★☆☆☆☆ | 1/5 | |
| Briar Place Nursing | 2.3 mi | Indian Head Park, IL | ★☆☆☆☆ | 2/5 | abuse |
| Burgess Square Healthcare Ctr | 2.5 mi | Westmont, IL | ★★★★☆ | 3/5 | |
| Oak Trace | 3.0 mi | Downers Grove, IL | ★★★★★ | 4/5 | |
| Pearl of Hinsdale, the | 3.5 mi | Hinsdale, IL | ★★★★☆ | 4/5 | |
| Oakwood Rehab and Nursing Center | 3.6 mi | Westmont, IL | ★☆☆☆☆ | 1/5 | abuse |
| Bella Terra Lagrange | 3.7 mi | La Grange, IL | ★★★★☆ | 4/5 | |
| Meadowbrook Manor - Lagrange | 4.9 mi | La Grange, IL | ★★☆☆☆ | 2/5 | |
| Plymouth Place | 5.3 mi | La Grange Park, IL | ★★★★★ | 5/5 | |
| Grove of Lagrange Park, the | 5.5 mi | La Grange Park, IL | ★★★☆☆ | 3/5 | |
| Aperion Care Westchester | 5.5 mi | Westchester, IL | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 145614.