Family of Caring Healthcare at Ridgewood

Name: Family of Caring Healthcare at Ridgewood
Address: 304 S. VAN DIEN AVE, Ridgewood, NJ, 07450, US
Telephone: 2014458200

304 S. Van Dien Ave, Ridgewood, NJ 07450 · Bergen County · 96 certified beds · avg 90 residents/day · certified since May 1, 1998

Part of chain: FAMILY OF CARING HEALTHCARE (8 facilities, chain avg rating 3.8★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.36

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (16)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 5, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
May 5, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
May 5, 2025	D · Potential for harm, one-off	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit.
May 5, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
May 5, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Mar 2, 2023	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 2, 2023	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Mar 2, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 2, 2023	D · Potential for harm, one-off	The facility did not make sure its nurse aides were properly trained — aides working more than 4 months must be trained and competent, and newer aides must be enrolled in training.
Mar 2, 2023	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Mar 2, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 2, 2023	D · Potential for harm, one-off	The facility did not provide or obtain x-rays and other imaging tests when ordered, or did not promptly tell the ordering doctor the results.
Mar 2, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 2, 2023	D · Potential for harm, one-off	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Mar 4, 2021	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Mar 4, 2021	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 5).

Year	Citations	Worst severity that year
2021	2	E
2023	9	E
2025	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Jersey avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.36	3.88	3.95	bottom 28% in New Jersey; bottom 29% in the U.S.
Registered Nurse hours	0.88	0.67	0.69	top 19% in New Jersey; top 22% in the U.S.
Weekend total nurse staffing	3.20	3.53	3.50	bottom 42% in New Jersey; bottom 42% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.99	0.50	0.48	top 4% in New Jersey; top 6% in the U.S.
Total nursing staff turnover (%)	31.6	39.7	45.8	top 28% in New Jersey; top 17% in the U.S.
RN turnover (%)	22.7	37.7	42.9	top 22% in New Jersey; top 18% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.39, RN 1.15, weekend 4.19. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Family of Caring Healthcare at Ridgewood, LLC	Organization	5% or Greater Direct Ownership Interest	—	10/04/2018
Friedman, Nathan	Individual	5% or Greater Direct Ownership Interest	—	10/04/2018
Friedman, Edward	Individual	Corporate Officer	NOT APPLICABLE	10/04/2018
Friedman, Edward	Individual	Operational/Managerial Control	NOT APPLICABLE	10/04/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How often does each resident's doctor visit and review their care in person?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Bergen New Bridge Medical Center	0.8 mi	Paramus, NJ	★★★★☆	3/5
Ridgewood Center	1.7 mi	Ridgewood, NJ	★☆☆☆☆	1/5
Maple Glen Center	1.9 mi	Fairlawn, NJ	★★★★☆	3/5
New Jersey Veterans Memorial Home at Paramus	2.4 mi	Paramus, NJ	★★★★★	5/5
Careone at Ridgewood Avenue	2.4 mi	Paramus, NJ	★★★☆☆	2/5
Dellridge Health & Rehabilitation Center	2.7 mi	Paramus, NJ	★★★☆☆	2/5
Christian Health Care Center	3.6 mi	Wyckoff, NJ	★★★☆☆	2/5
Complete Care at Fair Lawn Edge	3.8 mi	Paterson, NJ	★★★☆☆	3/5
Barnert Subacute Rehabilitation Center, LLC	3.8 mi	Paterson, NJ	★★★★☆	4/5
Careone at Oradell	4.0 mi	Oradell, NJ	★☆☆☆☆	1/5
Windmere	4.1 mi	North Haledon, NJ	★★★★☆	4/5
Emerson Health Care Center	4.1 mi	Emerson, NJ	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Ridgewood →

Facility data as of CMS processing date 2026-08-01. CCN 315434.

The Care File

Visit checklist — Family of Caring Healthcare at Ridgewood

304 S. Van Dien Ave, Ridgewood, NJ 07450 · 2014458200

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How often does each resident's doctor visit and review their care in person?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 315434 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)