Evergreen Woods

Name: Evergreen Woods
Address: 88 NOTCH HILL ROAD, North Branford, CT, 06471, US
Telephone: 2034888000

88 Notch Hill Road, North Branford, CT 06471 · South Central Ct County · 50 certified beds · avg 41 residents/day · certified since Oct 16, 1991

Part of chain: SENIOR LIVING COMMUNITIES (9 facilities, chain avg rating 4.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.53

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 4, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 4, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Sep 4, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Sep 4, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Sep 4, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 22, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 22, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Dec 22, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 22, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 22, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 22, 2023	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Dec 22, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 22, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 22, 2023	D · Potential for harm, one-off	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Oct 28, 2021	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 5).

Year	Citations	Worst severity that year
2021	1	F
2023	9	E
2025	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Connecticut avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.53	3.80	3.95	top 3% in Connecticut; top 7% in the U.S.
Registered Nurse hours	1.79	0.70	0.69	top 3% in Connecticut; top 2% in the U.S.
Weekend total nurse staffing	5.06	3.43	3.50	top 3% in Connecticut; top 6% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.35	0.46	0.48	top 2% in Connecticut; top 2% in the U.S.
Total nursing staff turnover (%)	56.3	37.4	45.8	bottom 5% in Connecticut; bottom 22% in the U.S.
RN turnover (%)	33.3	38.6	42.9	top 36% in Connecticut; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.40, RN 1.75, weekend 4.94. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 5/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Brenda U. Thompson 2020 Irrevocable Trust Dated December 30, 2020	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2021
Senior Living Commuities LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	06/27/2016
Thompson, Benjamin	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/01/2021
Thompson, Donald	Individual	Indirect Ownership Interest	NOT APPLICABLE	06/27/2016
Thompson, Joshua	Individual	Indirect Ownership Interest	NOT APPLICABLE	01/01/2021
Glerum, Kimberly	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2025
Glerum, Kimberly	Individual	ADP of the SNF	NOT APPLICABLE	04/04/2025
Maxwell Group, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	01/23/2025
Maxwell Group, INC.	Organization	ADP of the SNF	NOT APPLICABLE	01/23/2025
Nhi-Reit of Evergreen LLC	Organization	ADP of the SNF	NOT APPLICABLE	11/08/2016
Senior Living Commuities LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/27/2016
Thompson, Benjamin	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2022
Thompson, Donald	Individual	Managing Control - Governing Body	NOT APPLICABLE	06/27/2016
Welch, Amanda	Individual	Operational/Managerial Control	NOT APPLICABLE	07/10/2023
Welch, Amanda	Individual	ADP of the SNF	NOT APPLICABLE	03/27/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Guilford House, the	1.4 mi	Guilford, CT	★★★★☆	3/5
Apple Rehab Guilford	5.8 mi	Guilford, CT	★★☆☆☆	2/5	abuse
Ark Healthcare & Rehabilitation at Branford Hills	6.1 mi	Branford, CT	★★☆☆☆	2/5
Montowese Center for Health & Rehabilitation	6.2 mi	North Haven, CT	★★☆☆☆	1/5
Autumn Lake Healthcare at Madison	6.2 mi	Madison, CT	★★☆☆☆	2/5
Apple Rehab Laurel Woods	6.3 mi	East Haven, CT	★★☆☆☆	2/5
New Haven Center for Nursing & Rehabilitation LLC	6.7 mi	New Haven, CT	★☆☆☆☆	1/5	abuse
Whispering Pines Rehabilitation and Nursing Center	6.9 mi	East Haven, CT	★★★★☆	4/5
Mary Wade Home	7.3 mi	New Haven, CT	★☆☆☆☆	1/5	abuse
Leeway, INC	7.6 mi	New Haven, CT	★★★★☆	5/5
Whitney Center	9.0 mi	Hamden, CT	★★★☆☆	3/5
Whitney Rehabilitation Care Center	9.4 mi	Hamden, CT	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in North Branford →

Facility data as of CMS processing date 2026-08-01. CCN 075362.

The Care File

Visit checklist — Evergreen Woods

88 Notch Hill Road, North Branford, CT 06471 · 2034888000

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 075362 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)