Leeway, INC

Name: Leeway, INC
Address: 40 ALBERT STREET, New Haven, CT, 06511, US
Telephone: 2038650068

40 Albert Street, New Haven, CT 06511 · South Central Ct County · 30 certified beds · avg 29 residents/day · certified since Nov 3, 1995

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

0.38

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 30, 2025	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 30, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Dec 30, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 30, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 30, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 30, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Dec 30, 2025	C · Minimal risk, facility-wide	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Dec 30, 2025	C · Minimal risk, facility-wide	The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program.
Sep 12, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Jun 6, 2024	E · Potential for harm, repeated	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit.
Jun 6, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jun 6, 2024	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Jun 6, 2024	C · Minimal risk, facility-wide	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Mar 17, 2022	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Mar 17, 2022	D · Potential for harm, one-off	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Mar 17, 2022	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 17, 2022	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Mar 17, 2022	D · Potential for harm, one-off	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Mar 17, 2022	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 8).

Year	Citations	Worst severity that year
2022	6	E
2024	9	E
2025	8	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Connecticut avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	0.38	3.80	3.95	bottom 1% in Connecticut; bottom 1% in the U.S.
Registered Nurse hours	0.08	0.70	0.69	bottom 1% in Connecticut; bottom 1% in the U.S.
Weekend total nurse staffing	0.62	3.43	3.50	bottom 1% in Connecticut; bottom 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.08	0.46	0.48	bottom 1% in Connecticut; bottom 1% in the U.S.
Total nursing staff turnover (%)	100.0	37.4	45.8	bottom 1% in Connecticut; bottom 1% in the U.S.
RN turnover (%)	100.0	38.6	42.9	bottom 1% in Connecticut; bottom 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.29, RN 0.06, weekend 0.48. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Comer, Patricia	Individual	Corporate Director	NOT APPLICABLE	10/01/2018
Dyson, William	Individual	Corporate Director	NOT APPLICABLE	06/05/1990
Katz, Jay	Individual	Corporate Officer	NOT APPLICABLE	09/26/2018
Katz, Jay	Individual	Operational/Managerial Control	NOT APPLICABLE	09/26/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"Where do you post your daily staffing numbers, and can I see today's?"
"Who is your infection preventionist, and what training do they have?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Mary Wade Home	1.0 mi	New Haven, CT	★☆☆☆☆	1/5	abuse
New Haven Center for Nursing & Rehabilitation LLC	1.5 mi	New Haven, CT	★☆☆☆☆	1/5	abuse
Whitney Center	1.9 mi	Hamden, CT	★★★☆☆	3/5
Montowese Center for Health & Rehabilitation	2.3 mi	North Haven, CT	★★☆☆☆	1/5
Grimes Center	2.5 mi	New Haven, CT	★★★★★	4/5
Advanced Center for Nursing & Rehabilitation	2.8 mi	New Haven, CT	★☆☆☆☆	1/5	abuse
Apple Rehab Laurel Woods	2.8 mi	East Haven, CT	★★☆☆☆	2/5
Arden Care Center	3.6 mi	Hamden, CT	★☆☆☆☆	1/5	abuseSFF
Autumn Lake Healthcare at the Willows	4.6 mi	Woodbridge, CT	★★★★☆	4/5
Hamden Rehabilitation & Healthcare Center	4.7 mi	Hamden, CT	★★★☆☆	4/5
Whispering Pines Rehabilitation and Nursing Center	4.7 mi	East Haven, CT	★★★★☆	4/5
West Haven Center for Nursing & Rehabilitation	4.8 mi	West Haven, CT	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in New Haven →

Facility data as of CMS processing date 2026-08-01. CCN 075408.

The Care File

Visit checklist — Leeway, INC

40 Albert Street, New Haven, CT 06511 · 2038650068

Health inspection rating 5/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "Who is your infection preventionist, and what training do they have?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 075408 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)