Estates at Shavano Park

Name: Estates at Shavano Park
Address: 4366 LOCKHILL SELMA, Shavano Park, TX, 78249, US
Telephone: 2107619261

4366 Lockhill Selma, Shavano Park, TX 78249 · Bexar County · 112 certified beds · avg 71 residents/day · certified since Jul 16, 2021 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.65

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (32)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 13, 2026	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Mar 13, 2026	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 13, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Mar 13, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Mar 13, 2026	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not have a policy covering how food brought in by family and visitors is used and stored safely.
Mar 13, 2026	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Dec 3, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Nov 25, 2025	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Nov 25, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Sep 29, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Sep 29, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Dec 6, 2024	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Dec 6, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 6, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Dec 6, 2024	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Dec 6, 2024	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals.
Dec 6, 2024	B · Minimal risk, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Oct 26, 2023	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Oct 26, 2023	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 26, 2023	E · Potential for harm, repeated	The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows.
Oct 26, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 12).

Year	Citations	Worst severity that year
2023	8	E
2024	6	E
2025	6	D
2026	12	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Texas avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.65	3.46	3.95	top 27% in Texas; bottom 44% in the U.S.
Registered Nurse hours	0.21	0.44	0.69	bottom 9% in Texas; bottom 3% in the U.S.
Weekend total nurse staffing	3.21	3.04	3.50	top 28% in Texas; bottom 42% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.17	0.34	0.48	bottom 12% in Texas; bottom 7% in the U.S.
Total nursing staff turnover (%)	63.4	55.3	45.8	bottom 27% in Texas; bottom 12% in the U.S.
RN turnover (%)	40.0	54.6	42.9	top 30% in Texas; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.21, weekend 3.23. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
DKP Investments, LLC	Organization	5% or Greater Direct Ownership Interest	67%	07/16/2021
Golden, Lauren	Individual	5% or Greater Indirect Ownership Interest	17%	07/16/2021
Golden, Shawn	Individual	5% or Greater Indirect Ownership Interest	17%	07/16/2021
Prince, Danny	Individual	5% or Greater Indirect Ownership Interest	67%	07/16/2021
SLM Investments LLC	Organization	5% or Greater Direct Ownership Interest	33%	07/16/2021
Aziz, Wesam	Individual	Operational/Managerial Control	NOT APPLICABLE	07/16/2021
Aziz, Wesam	Individual	ADP of the SNF	NOT APPLICABLE	07/16/2021
DKP Investments, LLC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/16/2021
DKP Investments, LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/2023
Go Properties 3, LLC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/16/2021
Go Properties 3, LLC	Organization	ADP of the SNF	NOT APPLICABLE	07/16/2021
Golden, Lauren	Individual	5% or Greater Mortgage Interest	NOT APPLICABLE	07/16/2021
Golden, Lauren	Individual	Operational/Managerial Control	NOT APPLICABLE	07/16/2021
Golden, Lauren	Individual	ADP of the SNF	NOT APPLICABLE	07/16/2021
Golden, Shawn	Individual	5% or Greater Mortgage Interest	NOT APPLICABLE	07/16/2021
Golden, Shawn	Individual	ADP of the SNF	NOT APPLICABLE	07/16/2021
Prince & Luffey LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	06/01/2023
Prince, Danny	Individual	5% or Greater Mortgage Interest	NOT APPLICABLE	07/16/2021
Prince, Danny	Individual	ADP of the SNF	NOT APPLICABLE	07/16/2021
SLM Investments LLC	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	07/16/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
The Heights on Huebner	3.2 mi	San Antonio, TX	★★★★☆	4/5
Patriot Heights Health Care Center	3.8 mi	San Antonio, TX	★★☆☆☆	2/5	abuse
The Heights at Medical Center	4.3 mi	San Antonio, TX	★☆☆☆☆	2/5
Wurzbach Nursing and Rehabilitation	4.5 mi	San Antonio, TX	★★☆☆☆	2/5
Remington Transitional Care of San Antonio	4.7 mi	San Antonio, TX	★★★★☆	3/5
Castle Hills Rehabilitation and Care Center	4.9 mi	San Antonio, TX	★☆☆☆☆	1/5
Ignite Medical Resort San Antonio, LLC	4.9 mi	San Antonio, TX	★★★☆☆	2/5
Sonterra Health Center	4.9 mi	San Antonio, TX	★☆☆☆☆	2/5
Huebner Creek Health & Rehabilitation Center	5.0 mi	San Antonio, TX	★☆☆☆☆	2/5
Sorrento	5.1 mi	San Antonio, TX	★★☆☆☆	2/5
The Atrium Rehabilitation Center	5.1 mi	San Antonio, TX	★★★★☆	4/5
The Lev at San Antonio	5.1 mi	San Antonio, TX	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Shavano Park →

Facility data as of CMS processing date 2026-08-01. CCN 745001.

The Care File

Visit checklist — Estates at Shavano Park

4366 Lockhill Selma, Shavano Park, TX 78249 · 2107619261

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 745001 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)