Epic Rehabilitation and Nursing at White Plains

Name: Epic Rehabilitation and Nursing at White Plains
Address: 120 Church Street, White Plains, NY, 10601, US
Telephone: 9143509010

120 Church Street, White Plains, NY 10601 · Westchester County · 160 certified beds · avg 152 residents/day · certified since Apr 3, 2020

Part of chain: EPIC HEALTHCARE MANAGEMENT (5 facilities, chain avg rating 3.4★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (20)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 26, 2026	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
May 26, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 22, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Dec 22, 2025	D · Potential for harm, one-off	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit. · from a complaint
Oct 11, 2024	E · Potential for harm, repeated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident.
Oct 11, 2024	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required.
Oct 11, 2024	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Oct 11, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Oct 11, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 11, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Oct 11, 2024	D · Potential for harm, one-off	The facility did not give residents the required written notice of their rights, the facility's rules, the services offered, and what those services cost.
Oct 11, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 11, 2024	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety.
Oct 11, 2024	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Oct 11, 2024	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Oct 11, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 11, 2024	D · Potential for harm, one-off	The facility did not dispose of garbage and refuse properly.
Aug 9, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 9, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 9, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint

Inspection trend by year

Year	Citations	Worst severity that year
2023	3	D
2024	13	E
2025	2	D
2026	2	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.44	3.58	3.95	top 49% in New York; bottom 33% in the U.S.
Registered Nurse hours	0.59	0.68	0.69	top 46% in New York; top 49% in the U.S.
Weekend total nurse staffing	3.14	3.13	3.50	top 41% in New York; bottom 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.50	0.48	0.48	top 29% in New York; top 33% in the U.S.
Total nursing staff turnover (%)	34.5	40.3	45.8	top 41% in New York; top 23% in the U.S.
RN turnover (%)	31.8	39.8	42.9	top 36% in New York; top 32% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.62, weekend 3.26. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Jozefovic, Herbert	Individual	5% or Greater Indirect Ownership Interest	50%	08/14/2012
Neuman, Mark	Individual	5% or Greater Indirect Ownership Interest	50%	08/14/2012
Westchester Health Care Properties I, LLC	Organization	5% or Greater Direct Ownership Interest	100%	08/14/2012
Brennan, Maura	Individual	W-2 Managing Employee	NOT APPLICABLE	12/16/2019
Feminella, Danielle	Individual	Corporate Officer	NOT APPLICABLE	08/14/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How often does each resident's doctor visit and review their care in person?"
"How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Martine Center for Rehabilitation and Nursing	0.9 mi	White Plains, NY	★★☆☆☆	2/5
White Plains Center for Nursing Care, L L C	1.3 mi	White Plains, NY	★★★★★	3/5
The Knolls	2.7 mi	Valhalla, NY	★★★★★	5/5
The Grove at Valhalla Rehab and Nursing Center	2.7 mi	Valhalla, NY	★★☆☆☆	1/5
The Steven and Alexandra Cohen Ped L T C Pavilion	3.1 mi	Valhalla, NY	★★★★★	5/5
Greenwich Woods Rehabilitation	4.2 mi	Greenwich, CT	★☆☆☆☆	1/5
Sprain Brook Manor Rehab	4.9 mi	Scarsdale, NY	★★★★☆	4/5
King Street Home INC	5.1 mi	Port Chester, NY	★★☆☆☆	2/5
Kendal on Hudson	5.4 mi	Sleepy Hollow, NY	★★★★★	4/5
The Enclave at Rye Rehab and Nursing Ctr	5.6 mi	Port Chester, NY	★★★★★	4/5
Tarrytown Hall Care Center	5.7 mi	Tarrytown, NY	★★★☆☆	3/5
The Osborn	5.8 mi	Rye, NY	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in White Plains →

Facility data as of CMS processing date 2026-08-01. CCN 335878.

The Care File

Visit checklist — Epic Rehabilitation and Nursing at White Plains

120 Church Street, White Plains, NY 10601 · 9143509010

Health inspection rating 2/5 · CMS overall 3/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How often does each resident's doctor visit and review their care in person?"
☐ "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335878 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)