Cypress Valley Center for Nursing and Rehabilitati

Name: Cypress Valley Center for Nursing and Rehabilitati
Address: 543 Maple Avenue, Reidsville, NC, 27320, US
Telephone: 3363421382

543 Maple Avenue, Reidsville, NC 27320 · Rockingham County · 110 certified beds · avg 105 residents/day · certified since Oct 15, 1982

Part of chain: ALLIANCE HEALTH GROUP (12 facilities, chain avg rating 1.5★)

2/5

Health inspection rating (on-site)

Serious findings on record

$9,770

Fines, last 3 years

2.59

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Sep 7, 2023 · F-0550 · triggered by a complaint

The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.

Why it matters: Being treated without dignity harms a resident's self-worth, mental health, and overall quality of life.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Oct 5, 2023 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Apr 20, 2023 · F-0550

The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.

Why it matters: Being treated without dignity harms a resident's self-worth, mental health, and overall quality of life.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: May 25, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (27)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 5, 2025	F · Potential for harm, facility-wide	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Jun 5, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 5, 2025	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jun 5, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Jun 5, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 20, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Jun 20, 2024	E · Potential for harm, repeated	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · from a complaint
Jun 20, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jun 20, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 20, 2024	E · Potential for harm, repeated	The facility did not have firmly secured handrails on both sides of its hallways.
Jun 20, 2024	D · Potential for harm, one-off	The facility did not properly plan a resident's discharge to meet the resident's goals and needs after leaving.
Jun 20, 2024	D · Potential for harm, one-off	When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care.
Jun 20, 2024	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Sep 7, 2023	▲ G · Actual harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Sep 7, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Sep 7, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · from a complaint
Apr 20, 2023	▲ G · Actual harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 20, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 20, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Apr 20, 2023	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 20, 2023	E · Potential for harm, repeated	The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Apr 20, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Apr 20, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 20, 2023	D · Potential for harm, one-off	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.
Apr 20, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 20, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 6).

Year	Citations	Serious (G–L)	Worst severity that year
2023	13	2	G ▲
2024	8	0	E
2025	6	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $9,770.

Date	Type	Amount / length
Sep 7, 2023	Fine	$9,770

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.59	4.01	3.95	bottom 1% in North Carolina; bottom 5% in the U.S.
Registered Nurse hours	0.13	0.64	0.69	bottom 1% in North Carolina; bottom 1% in the U.S.
Weekend total nurse staffing	2.55	3.56	3.50	bottom 5% in North Carolina; bottom 11% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.10	0.41	0.48	bottom 1% in North Carolina; bottom 1% in the U.S.
Total nursing staff turnover (%)	53.8	49.0	45.8	bottom 38% in North Carolina; bottom 28% in the U.S.
RN turnover (%)	50.0	45.7	42.9	bottom 45% in North Carolina; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.86, RN 0.14, weekend 2.81. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Emanuel, Yosef	Individual	Corporate Officer	NOT APPLICABLE	08/01/2024
Halla, Heather	Individual	Operational/Managerial Control	NOT APPLICABLE	08/01/2024
Halla, Heather	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2024
Stewart, Virginia	Individual	ADP of the SNF	NOT APPLICABLE	08/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How many hours a day is a registered nurse physically in the building, including weekends?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Penn Nursing Center	0.2 mi	Reidsville, NC	★★★★★	5/5
Unc Rockingham Rehab & Nursing Care Center	10.5 mi	Eden, NC	★★★★★	4/5
Eden Rehabilitation and Healthcare Center	12.4 mi	Eden, NC	★★☆☆☆	2/5
Jacob's Creek Nursing and Rehabilitation Center	13.2 mi	Madison, NC	★★★★★	4/5
Blumenthal Health and Rehabilitation Center	18.2 mi	Greensboro, NC		—/5	abuseSFF
Countryside	18.3 mi	Stokesdale, NC	★★★★☆	4/5
Yanceyville Rehabilitation and Healthcare Center	18.4 mi	Yanceyville, NC	★★☆☆☆	2/5
Ashton Health and Rehabilitation	18.5 mi	McLeansville, NC	★★★★★	4/5
Heartland Living & Rehab at the Moses H Cone Memor	19.1 mi	Greensboro, NC	★★★★☆	4/5
Linden Place Center for Nursing and Rehabilitation	19.4 mi	Greensboro, NC	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Reidsville →

Facility data as of CMS processing date 2026-08-01. CCN 345227.

The Care File

Visit checklist — Cypress Valley Center for Nursing and Rehabilitati

543 Maple Avenue, Reidsville, NC 27320 · 3363421382

Health inspection rating 2/5 · CMS overall 1/5· Fines (3y): $9,770

Most serious findings on record:

▲ Sep 7, 2023 (F-0550, Actual harm, one-off): The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
▲ Apr 20, 2023 (F-0550, Actual harm, one-off): The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.

Questions for the administrator:

☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How many hours a day is a registered nurse physically in the building, including weekends?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345227 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)