Complete Care at Ridgewood LLC

Name: Complete Care at Ridgewood LLC
Address: 3205 WOOD RD, Racine, WI, 53406, US
Telephone: 2625546440

3205 Wood Rd, Racine, WI 53406 · Racine County · 200 certified beds · avg 104 residents/day · certified since Jan 1, 1997

Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.08

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jan 26, 2023 · F-0684

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Feb 24, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (35)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 7, 2026	D · Potential for harm, one-off	The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. · from a complaint
Apr 7, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 7, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Apr 7, 2026	D · Potential for harm, one-off	The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. · from a complaint
Apr 7, 2026	D · Potential for harm, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint
Dec 4, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
Aug 12, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Aug 12, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Feb 19, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Feb 19, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Feb 19, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Feb 19, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 6, 2024	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint
Oct 23, 2024	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint
Oct 23, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Oct 23, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
May 6, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 6, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 6, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 6, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
May 6, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 6, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
May 6, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jan 26, 2023	▲ G · Actual harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 26, 2023	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jan 26, 2023	E · Potential for harm, repeated	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jan 26, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jan 26, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jan 26, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jan 26, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 2).

Year	Citations	Serious (G–L)	Worst severity that year
2023	12	1	G ▲
2024	11	0	F
2025	7	0	D
2026	5	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.08	4.29	3.95	bottom 6% in Wisconsin; bottom 16% in the U.S.
Registered Nurse hours	0.65	1.01	0.69	bottom 17% in Wisconsin; top 42% in the U.S.
Weekend total nurse staffing	2.77	3.84	3.50	bottom 10% in Wisconsin; bottom 19% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.48	0.68	0.48	bottom 30% in Wisconsin; top 35% in the U.S.
Total nursing staff turnover (%)	60.3	46.9	45.8	bottom 19% in Wisconsin; bottom 16% in the U.S.
RN turnover (%)	60.9	39.7	42.9	bottom 16% in Wisconsin; bottom 20% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.71, RN 0.78, weekend 3.34. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Peace Capital LLC	Organization	5% or Greater Direct Ownership Interest	100%	09/01/2017
Baker, Amanda	Individual	Operational/Managerial Control	NOT APPLICABLE	01/12/2025
Baker, Amanda	Individual	ADP of the SNF	NOT APPLICABLE	01/12/2025
Culp, Karen	Individual	Operational/Managerial Control	NOT APPLICABLE	02/03/2020
Culp, Karen	Individual	ADP of the SNF	NOT APPLICABLE	02/03/2020
Des Capital LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2017
Gierahn, James	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2017
Gierahn, James	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2017
Hellman, Yosef	Individual	Operational/Managerial Control	NOT APPLICABLE	09/01/2017
Hellman, Yosef	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2017
JRK Investments LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2017
Klugman, Jacob	Individual	ADP of the SNF	NOT APPLICABLE	09/01/2017
Myers, Scott	Individual	Operational/Managerial Control	NOT APPLICABLE	03/02/2020
Myers, Scott	Individual	ADP of the SNF	NOT APPLICABLE	03/02/2020
PC Ridgewood Propco LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2017
Peace Capital Holdings II LLC	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2017
SMS 2021 Trust	Organization	ADP of the SNF	NOT APPLICABLE	09/01/2017
Stein, Shalom	Individual	Managing Control - Governing Body	NOT APPLICABLE	09/01/2017
Stein, Shalom	Individual	Corporate Officer	NOT APPLICABLE	09/01/2017
Stein, Shalom	Individual	Trustee of the SNF	NOT APPLICABLE	09/01/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Who provides social services here, and how would they support my family member's emotional and social needs?"
"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Lincoln Park Nursing and Rehab LLC	1.0 mi	Racine, WI	★☆☆☆☆	1/5
Waters Edge Health and Rehabilitation Center	6.3 mi	Kenosha, WI	★☆☆☆☆	1/5	abuseSFF
Brookside Care Center	6.4 mi	Kenosha, WI	★★★★★	4/5
Avina of Kenosha	6.4 mi	Kenosha, WI	★★☆☆☆	2/5
Ascension Living - Lakeshore at Siena	7.4 mi	Racine, WI	★☆☆☆☆	1/5
Clairidge House	8.0 mi	Kenosha, WI	★☆☆☆☆	2/5
Sheridan Health and Rehabilitation Center	10.0 mi	Kenosha, WI	★★☆☆☆	2/5
Avina on 32nd	10.2 mi	Kenosha, WI	★☆☆☆☆	1/5	abuse
Complete Care at Grande Prairie	10.3 mi	Pleasant Prairie, WI	★★☆☆☆	2/5
Oak Ridge Care Center	10.7 mi	Union Grove, WI	★★★☆☆	2/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 525608.

The Care File

Visit checklist — Complete Care at Ridgewood LLC

3205 Wood Rd, Racine, WI 53406 · 2625546440

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $0

Most serious findings on record:

▲ Jan 26, 2023 (F-0684, Actual harm, one-off): The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you coordinate with state agencies for residents with mental health conditions or intellectual disabilities?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Who provides social services here, and how would they support my family member's emotional and social needs?"
☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525608 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)