Citadel at Saint Benedict

How to file a complaint about care →

2 fines totaling $64,531.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.53, RN 0.85, weekend 3.06.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.53 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Corporation

All 18 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Citadel Healthcare — 14 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Citadel Care Center-Kankakee — Kankakee, IL · overall 4/5
• Citadel Care Center-Wilmette — Wilmette, IL · overall 5/5
• Citadel of Bourbonnais,the — Bourbonnais, IL · overall 3/5
• Citadel of Glenview,the — Glenview, IL · overall 4/5
• Citadel of Northbrook, the — Northbrook, IL · overall 4/5
• Citadel of Skokie, the — Skokie, IL · overall 4/5
• Citadel of Sterling,the — Sterling, IL · overall 3/5
• Pa Peterson at the Citadel — Rockford, IL · overall 1/5abuse

Listed by state, then facility name — not a ranking. Showing 8 of the 13 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
• "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "What is your current medication error rate, and what have you changed to bring errors down?"
• "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
• "What systems do you use to prevent medication errors, and what happens when one occurs?"
• "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 41% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 18 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Cook, IL — 202 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• Citadel Care Center-Wilmette — Wilmette, IL · overall 5/5
• Citadel of Glenview,the — Glenview, IL · overall 4/5
• Citadel of Northbrook, the — Northbrook, IL · overall 4/5
• Citadel of Skokie, the — Skokie, IL · overall 4/5
• Clark Manor — Chicago, IL · overall 3/5
• Community First Medical Center — Chicago, IL · overall 5/5
• Complete Care at Margate Park — Chicago, IL · overall 1/5abuse
• Complete Care at Sheriden Commons — Chicago, IL · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Niles →