Citadel of Sterling,the

Name: Citadel of Sterling,the
Address: 105 EAST 23RD STREET, Sterling, IL, 61081, US
Telephone: 8156264264

105 East 23rd Street, Sterling, IL 61081 · Whiteside County · 121 certified beds · avg 88 residents/day · certified since Sep 1, 1974

Part of chain: CITADEL HEALTHCARE (14 facilities, chain avg rating 3.2★)

4/5

Health inspection rating (on-site)

Serious findings on record

$11,213

Fines, last 3 years

2.43

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Jun 12, 2024 · F-0692

The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.

Why it matters: Malnutrition and dehydration can quickly weaken a resident and lead to serious complications.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jun 25, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Jan 25, 2024 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Feb 6, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 30, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 30, 2026	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Apr 30, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 22, 2025	F · Potential for harm, facility-wide	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
May 22, 2025	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 22, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 22, 2025	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
May 22, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
May 22, 2025	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
May 22, 2025	D · Potential for harm, one-off	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
May 22, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 22, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
May 22, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
May 22, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
May 22, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 13, 2024	D · Potential for harm, one-off	The facility did not provide or arrange specialized rehabilitation services — such as physical, occupational, or speech therapy — for residents who needed them. · from a complaint
Jun 12, 2024	▲ G · Actual harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jun 12, 2024	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jun 12, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 12, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jan 25, 2024	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Nov 3, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (12 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	0	D
2024	6	2	G ▲
2025	12	0	F
2026	3	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $11,213.

Date	Type	Amount / length
Jun 12, 2024	Fine	$11,213

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Illinois avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.43	2.99	3.95	bottom 31% in Illinois; bottom 3% in the U.S.
Registered Nurse hours	0.36	0.63	0.69	bottom 26% in Illinois; bottom 16% in the U.S.
Weekend total nurse staffing	2.31	2.67	3.50	bottom 43% in Illinois; bottom 5% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.39	0.56	0.48	bottom 37% in Illinois; bottom 50% in the U.S.
Total nursing staff turnover (%)	31.8	44.5	45.8	top 18% in Illinois; top 18% in the U.S.
RN turnover (%)	33.3	41.8	42.9	top 35% in Illinois; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.20, RN 0.47, weekend 3.05. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Aaron, Adina	Individual	Direct Ownership Interest	NOT APPLICABLE	04/01/2023
Aaron, Fred	Individual	Direct Ownership Interest	NOT APPLICABLE	04/01/2023
Aaron, Jonathan	Individual	Direct Ownership Interest	NOT APPLICABLE	04/01/2023
Graf, Marcella	Individual	Direct Ownership Interest	NOT APPLICABLE	02/01/2018
Gross, Shoshana	Individual	Direct Ownership Interest	NOT APPLICABLE	04/01/2023
Kohen, Yakov	Individual	Direct Ownership Interest	NOT APPLICABLE	02/01/2018
Proctor, Katherine	Individual	Direct Ownership Interest	NOT APPLICABLE	04/01/2023
Stern Family Investment Tr	Organization	Direct Ownership Interest	NOT APPLICABLE	04/01/2023
Stern, Raphaela	Individual	Direct Ownership Interest	NOT APPLICABLE	04/01/2023
Aaron, Jonathan	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2025
Graf, Marcella	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2018
Graf, Marcella	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2018
McMahon, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	01/02/2023
McMahon, Michael	Individual	ADP of the SNF	NOT APPLICABLE	01/02/2023
Omnia Healthcare Group LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023
Robin, Jason	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2024
Robin, Jason	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Allure of Sterling	0.4 mi	Sterling, IL	★☆☆☆☆	2/5	abuse
La Bella of Sterling	1.3 mi	Sterling, IL	★★☆☆☆	3/5
Heritage Square	11.3 mi	Dixon, IL	★★★★☆	5/5
Dixon Rehab & HCC	11.8 mi	Dixon, IL	★★★☆☆	3/5
La Bella of Morrison	13.2 mi	Morrison, IL	★☆☆☆☆	2/5
Resthave Home-Whiteside County	13.4 mi	Morrison, IL	★★☆☆☆	2/5	abuse
Polo Rehabilitation & HCC	13.8 mi	Polo, IL	★★★☆☆	4/5
Winning Wheels	15.1 mi	Prophetstown, IL	★☆☆☆☆	2/5	abuse
Allure of Prophetstown	15.4 mi	Prophetstown, IL	★★★☆☆	4/5
Allure of Walnut	18.4 mi	Walnut, IL	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Sterling →

Facility data as of CMS processing date 2026-08-01. CCN 145278.

The Care File

Visit checklist — Citadel of Sterling,the

105 East 23rd Street, Sterling, IL 61081 · 8156264264

Health inspection rating 4/5 · CMS overall 3/5· Fines (3y): $11,213

Most serious findings on record:

▲ Jun 12, 2024 (F-0692, Actual harm, one-off): The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
▲ Jan 25, 2024 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 145278 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)