Central Baptist Village

Name: Central Baptist Village
Address: 4747 NORTH CANFIELD AVENUE, Norridge, IL, 60656, US
Telephone: 7085838500

4747 North Canfield Avenue, Norridge, IL 60656 · Cook County · 116 certified beds · avg 86 residents/day · certified since Jan 1, 1996

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.13

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 15, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint
Aug 8, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Aug 8, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 8, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Aug 8, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 2, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 15, 2024	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 15, 2024	E · Potential for harm, repeated	The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician.
Aug 15, 2024	E · Potential for harm, repeated	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.
Aug 15, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Aug 15, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Sep 7, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 7, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Sep 7, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Sep 7, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Sep 7, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Sep 7, 2023	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Sep 7, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 7).

Year	Citations	Worst severity that year
2023	7	E
2024	5	F
2025	8	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Illinois avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.13	2.99	3.95	top 6% in Illinois; top 11% in the U.S.
Registered Nurse hours	1.16	0.63	0.69	top 9% in Illinois; top 10% in the U.S.
Weekend total nurse staffing	4.42	2.67	3.50	top 8% in Illinois; top 13% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.57	0.56	0.48	top 34% in Illinois; top 25% in the U.S.
Total nursing staff turnover (%)	42.0	44.5	45.8	top 45% in Illinois; top 42% in the U.S.
RN turnover (%)	36.0	41.8	42.9	top 42% in Illinois; top 40% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.56, RN 1.03, weekend 3.92. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
Altman, Lori	Individual	Operational/Managerial Control	NOT APPLICABLE	11/23/2009
Altman, Lori	Individual	ADP of the SNF	NOT APPLICABLE	11/23/2009
Andrews, Daniel	Individual	Corporate Director	NOT APPLICABLE	04/03/2023
Andrews, Daniel	Individual	Trustee of the SNF	NOT APPLICABLE	04/03/2023
Coban, Mary	Individual	Corporate Director	NOT APPLICABLE	01/01/2008
Coban, Mary	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2008
Dalton, Mary	Individual	Corporate Officer	NOT APPLICABLE	07/05/2022
Dalton, Mary	Individual	Operational/Managerial Control	NOT APPLICABLE	07/05/2022
Dalton, Mary	Individual	ADP of the SNF	NOT APPLICABLE	07/05/2022
Dunne Bernardi, Judith	Individual	Corporate Director	NOT APPLICABLE	01/01/2003
Dunne Bernardi, Judith	Individual	Trustee of the SNF	NOT APPLICABLE	01/01/2003
Gustafson, Richard	Individual	Corporate Director	NOT APPLICABLE	03/16/2015
Gustafson, Richard	Individual	Trustee of the SNF	NOT APPLICABLE	03/16/2015
Johnson, Carolyn	Individual	Corporate Director	NOT APPLICABLE	03/01/2013
Johnson, Carolyn	Individual	Trustee of the SNF	NOT APPLICABLE	03/01/2013
Koo, Kevin	Individual	Operational/Managerial Control	NOT APPLICABLE	08/02/2021
Koo, Kevin	Individual	ADP of the SNF	NOT APPLICABLE	08/02/2021
Lacroix, Anna-Liisa	Individual	Corporate Officer	NOT APPLICABLE	12/11/2023
Lacroix, Anna-Liisa	Individual	Operational/Managerial Control	NOT APPLICABLE	12/11/2023
Lacroix, Anna-Liisa	Individual	ADP of the SNF	NOT APPLICABLE	12/11/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Ascension Resurrection Life	1.1 mi	Chicago, IL	★★★☆☆	3/5
Norwood Crossing	1.7 mi	Chicago, IL	★★★☆☆	3/5
Alden Estates of Northmoor	2.0 mi	Chicago, IL	★★★★☆	4/5
Celebrate Senior Living Niles	2.5 mi	Niles, IL	★★★★☆	4/5
Norridge Gardens	2.6 mi	Norridge, IL	★★★☆☆	3/5
Citadel at Saint Benedict	2.9 mi	Niles, IL	★★★★☆	4/5
Elevate Care North Branch	3.0 mi	Niles, IL	★★☆☆☆	2/5
Aperion Care Niles	3.1 mi	Niles, IL	★★★★★	4/5
Elevate Care Regency	3.2 mi	Niles, IL	★★★☆☆	3/5
Pearl of Montclare, the	3.2 mi	Chicago, IL	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Norridge →

Facility data as of CMS processing date 2026-08-01. CCN 145853.

The Care File

Visit checklist — Central Baptist Village

4747 North Canfield Avenue, Norridge, IL 60656 · 7085838500

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 145853 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)