Caring House
510 South Ocotillo Road, Sacaton, AZ 85147 · Pinal County · 100 certified beds · avg 81 residents/day · certified since Jun 19, 1993 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Sep 18, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Aug 20, 2025 (Past Non-Compliance)
All citations in the current public record (16)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Sep 18, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 18, 2025 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jul 25, 2025 | E · Potential for harm, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Jul 25, 2025 | E · Potential for harm, repeated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Jul 25, 2025 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Jul 25, 2025 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Jul 29, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Sep 15, 2023 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Sep 15, 2023 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 15, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Sep 15, 2023 | D · Potential for harm, one-off | The facility did not make sure special medical diets — like low-sodium or diabetic diets — were properly ordered by the resident's doctor or managed by a qualified dietitian as state law allows. |
| Aug 12, 2022 | E · Potential for harm, repeated | The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. |
| Aug 12, 2022 | E · Potential for harm, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Aug 12, 2022 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 12, 2022 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 0 | E |
| 2023 | 4 | 0 | D |
| 2024 | 1 | 0 | D |
| 2025 | 7 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $28,695, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Sep 18, 2025 | Fine | $13,260 |
| Nov 8, 2024 | Fine | $15,435 |
| Nov 8, 2024 | Payment Denial | 8 days from Dec 12, 2024 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Arizona avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 0.00 | 3.97 | 3.95 | — |
| Registered Nurse hours | 0.00 | 0.69 | 0.69 | — |
| Weekend total nurse staffing | 0.00 | 3.50 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | 0.00 | 0.49 | 0.48 | — |
| Total nursing staff turnover (%) | 0.0 | 45.2 | 45.8 | — |
| RN turnover (%) | 0.0 | 43.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 0.00, RN 0.00, weekend 0.00. Staffing rating: —/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
Government - Federal
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Gila River Health Care Corporation | Organization | Direct Ownership Interest | NOT APPLICABLE | 08/05/2015 |
| Chandran, Sai | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2022 |
| Chandran, Sai | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2022 |
| Goddard, Russell | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/01/2025 |
| Goddard, Russell | Individual | ADP of the SNF | NOT APPLICABLE | 08/01/2025 |
| Haake, Max | Individual | Corporate Officer | NOT APPLICABLE | 07/11/2016 |
| Horton, Robert | Individual | Corporate Director | NOT APPLICABLE | 05/25/2015 |
| Kramer, Darcy | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/19/2019 |
| McFarland, Kimberly | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/09/2026 |
| McFarland, Kimberly | Individual | ADP of the SNF | NOT APPLICABLE | 03/09/2026 |
| Soto, Linda | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/24/2022 |
| Soto, Linda | Individual | ADP of the SNF | NOT APPLICABLE | 04/24/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "Before any service that isn't covered by Medicare or Medicaid, how will you notify us and get our agreement?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Oasis Pavilion Nursing & Rehabilitation Center | 12.4 mi | Casa Grande, AZ | ★★★★☆ | 4/5 | |
| The Center at Val Vista, LLC | 14.3 mi | Gilbert, AZ | ★★★★★ | 5/5 | |
| Wellsprings of Gilbert | 15.0 mi | Gilbert, AZ | ★★★★★ | 5/5 | |
| Archstone Care Center | 16.8 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Sante of Chandler | 16.8 mi | Chandler, AZ | ★★★★★ | 4/5 | |
| Desert Cove Nursing Center | 17.0 mi | Chandler, AZ | ★★☆☆☆ | 1/5 | abuse |
| Chandler Post Acute and Rehabilitation | 17.1 mi | Chandler, AZ | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 035216.