Brookview Health Care Center
1000 Northfield Drive, Chambersburg, PA 17201 · Franklin County · 56 certified beds · avg 52 residents/day · certified since Jan 1, 1967
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Feb 16, 2024 · F-0607 · triggered by a complaint
The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Why it matters: Without working prevention policies, mistreatment is more likely to happen and less likely to be caught.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Jan 31, 2024 (Past Non-Compliance)
▲ Immediate jeopardy, one-off · Feb 16, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 31, 2024 (Past Non-Compliance)
▲ Immediate jeopardy, one-off · Feb 16, 2024 · F-0743 · triggered by a complaint
The facility did not prevent a resident from becoming increasingly withdrawn, angry, or depressed, or from losing social connection, when that decline was avoidable.
Why it matters: Preventable emotional and social decline deeply damages a resident's mental health and will to thrive.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Mar 18, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (14)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 27, 2026 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. |
| Feb 26, 2025 | E · Potential for harm, repeated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 26, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 26, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Feb 26, 2025 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Feb 26, 2025 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Feb 26, 2025 | B · Minimal risk, repeated | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. |
| Mar 13, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 16, 2024 | ▲ K · Immediate jeopardy, repeated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint |
| Feb 16, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Feb 16, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not prevent a resident from becoming increasingly withdrawn, angry, or depressed, or from losing social connection, when that decline was avoidable. · from a complaint |
| Feb 16, 2024 | E · Potential for harm, repeated | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint |
| Feb 16, 2024 | D · Potential for harm, one-off | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · from a complaint |
| Feb 16, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (6 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 7 | 3 | K ▲ |
| 2025 | 6 | 0 | E |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
3 fines totaling $16,801.
| Date | Type | Amount / length |
|---|---|---|
| Feb 16, 2024 | Fine | $4,632 |
| Feb 16, 2024 | Fine | $4,633 |
| Feb 16, 2024 | Fine | $7,536 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.99 | 3.94 | 3.95 | top 13% in Pennsylvania; top 13% in the U.S. |
| Registered Nurse hours | 1.35 | 0.80 | 0.69 | top 10% in Pennsylvania; top 6% in the U.S. |
| Weekend total nurse staffing | 4.45 | 3.58 | 3.50 | top 14% in Pennsylvania; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.08 | 0.56 | 0.48 | top 7% in Pennsylvania; top 5% in the U.S. |
| Total nursing staff turnover (%) | 32.9 | 44.5 | 45.8 | top 21% in Pennsylvania; top 20% in the U.S. |
| RN turnover (%) | 18.8 | 39.9 | 42.9 | top 13% in Pennsylvania; top 12% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.26, RN 1.43, weekend 4.69. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Beins, Roger | Individual | Corporate Officer | NOT APPLICABLE | 04/01/2015 |
| Burke, Rosalyn | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/16/2018 |
| Fritz, Ryan | Individual | Corporate Officer | NOT APPLICABLE | 05/01/2023 |
| George, Carolyn | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Gingrich, Charlene | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Gipe, Ronald | Individual | Corporate Director | NOT APPLICABLE | 01/01/2016 |
| Macbride, Lynn | Individual | Corporate Director | NOT APPLICABLE | 01/01/2019 |
| Manufacturers and Trades Trust Company | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 12/01/2018 |
| Martin, Tiffany | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2023 |
| Nelson, Charles | Individual | Corporate Officer | NOT APPLICABLE | 04/03/2006 |
| O'Donnell, Patrick | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Peterson, Todd | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Sciamanna, David | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
| Trinh, Suzanne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Warner, Paula | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Williams, Anthony | Individual | Corporate Director | NOT APPLICABLE | 01/01/2024 |
| Yeager, Wayne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you notice and respond when a resident becomes withdrawn or depressed?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How do you learn about each resident's background and history, and how does that shape their care?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Menno Haven Rehabilitation Center | 0.4 mi | Chambersburg, PA | ★★★★★ | 4/5 | |
| Chambers Pointe Health Care Center | 1.2 mi | Chambersburg, PA | ★★★☆☆ | 2/5 | abuse |
| Laurel Lakes Rehabilitation and Wellness Center | 2.3 mi | Chambersburg, PA | ★★☆☆☆ | 2/5 | |
| Transitions Healthcare Shook Home | 2.4 mi | Chambersburg, PA | ★★★☆☆ | 2/5 | |
| Chambersburg Skilled Nursing and Rehabilitation Ce | 3.4 mi | Chambersburg, PA | ★★☆☆☆ | 2/5 | abuse |
| Concordia at Spiritrust Luther Ridge | 3.5 mi | Chambersburg, PA | ★★★☆☆ | 3/5 | |
| Shippensburg Rehabilitation and Health Care Center | 9.8 mi | Shippensburg, PA | ★★★★☆ | 4/5 | |
| Paramount Nursing and Rehab at Fayetteville, LLC | 10.9 mi | Fayetteville, PA | ★☆☆☆☆ | 1/5 | |
| Quincy Retirement Community | 11.4 mi | Waynesboro, PA | ★★★★☆ | 4/5 | |
| South Mountain Restoration Cen | 12.2 mi | South Mountain, PA | ★★★★★ | 5/5 | |
| Swaim Health Center | 18.2 mi | Newville, PA | ★★★☆☆ | 3/5 | |
| Complete Care at Hagerstown | 18.4 mi | Hagerstown, MD | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 395012.