How to file a complaint about care →

1 fine totaling $8,018, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.72, RN 0.35, weekend 3.13.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.72 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

All 10 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Southern Administrative Services — 35 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Ash Flat Healthcare and Rehabilitation Center — Ash Flat, AR · overall 3/5
• Belle View Estates Rehabilitation and Care Center — Monticello, AR · overall 5/5
• Brookridge Cove Rehabilitation and Care Center — Morrilton, AR · overall 4/5
• Conway Healthcare and Rehabilitation Center — Conway, AR · overall 3/5
• Courtyard Rehabilitation and Health Center, LLC — El Dorado, AR · overall 5/5
• Des Arc Nursing and Rehabilitation Center — Des Arc, AR · overall 2/5
• Encore Healthcare and Rehabi of Malvern — Malvern, AR · overall 3/5
• Greenhurst Nursing Center — Charleston, AR · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 34 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
• "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
• "If you manage my family member's personal funds, how often will we get statements and how quickly are funds returned?"
• "Where do you post your daily staffing numbers, and can I see today's?"
• "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
• "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
• "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"

Also worth asking anywhere

• "Your weekend nurse staffing is reported below the Arkansas midpoint — how does the weekend schedule differ from a weekday?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 48% total nursing staff turnover here — who on the care team has been with you longest?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

All facilities in Malvern →