How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Allied Services Center City Skilled Nursing
80 E. Northampton Street, Wilkes Barre, PA 18701 (opens Google Maps) · Luzerne County · (570) 826-1031· 92 certified beds · avg 79 residents/day · certified since Jul 1, 1983 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
3/5
Health inspection rating (on-site)
inspected Nov 14, 2025
0
Serious findings on record
$0
Fines, last 3 years
4.11
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 20 inspection findings. Open the full record below to read every finding.
The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. F-0558
The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. F-0692
The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. F-0694
View all 20 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 14, 2025 | E · Potential for more than minimal harm, pattern | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Nov 14, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Nov 14, 2025 | E · Potential for more than minimal harm, pattern | The facility did not safely and appropriately administer IV fluids (fluids given through a vein) for residents who needed them. · F-0694 |
| Nov 14, 2025 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| Nov 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Nov 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Nov 14, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Jan 10, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jan 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Jan 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jan 10, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Mar 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Mar 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Mar 7, 2024 | E · Potential for more than minimal harm, pattern | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · F-0622 |
| Mar 7, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility's bedrooms did not give residents visual privacy — such as curtains or dividers — when privacy is needed. · F-0914 |
| Mar 7, 2024 | B · Potential for minimal harm, pattern | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · F-0851 |
| Aug 31, 2023 | B · Potential for minimal harm, pattern | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint · F-0625 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 7).
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 8
Serious citations (G–L): 0
2025
All citations: 11
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | B |
| 2024 | 8 | 0 | E |
| 2025 | 11 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityPennsylvania averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.11
Pennsylvania average: 3.94
U.S. average: 3.95
Registered Nurse hours
This facility: 0.69
Pennsylvania average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.78
Pennsylvania average: 3.58
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Pennsylvania avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.11 | 3.94 | 3.95 | top 33% in Pennsylvania; top 35% in the U.S. |
| Registered Nurse hours | 0.69 | 0.80 | 0.69 | top 45% in Pennsylvania; top 37% in the U.S. |
| Weekend total nurse staffing | 3.78 | 3.58 | 3.50 | top 31% in Pennsylvania; top 30% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.47 | 0.56 | 0.48 | top 45% in Pennsylvania; top 36% in the U.S. |
| Total nursing staff turnover (%) | 42.7 | 44.5 | 45.8 | top 45% in Pennsylvania; top 44% in the U.S. |
| RN turnover (%) | 26.7 | 39.9 | 42.9 | top 25% in Pennsylvania; top 24% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.17, RN 0.70, weekend 3.85.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.17 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Allied Services Center City Skilled Nursing. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Allied Health Care Services | Organization | 5% or Greater Indirect Ownership Interest | 10% | 10/01/2019 |
| Allied Services Foundation | Organization | 5% or Greater Indirect Ownership Interest | 10% | 10/01/2019 |
| Allied Services Personal Care, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/01/2019 |
| Allied Services Foundation | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2019 |
| Aronica, Michael | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Avvisato, Michael | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2018 |
| Boyle, Douglas | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Conaboy, William | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Cooney, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2019 |
| Denaples, Louis | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Franceski, Gerald | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Krogulski, Kenneth | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Melone, Thomas | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Scranton, William | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
| Speicher, Thomas | Individual | Corporate Director | NOT APPLICABLE | 01/01/2018 |
All 15 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "Who on your staff manages IV therapy, and what training and monitoring is in place?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 43% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 31 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Embassy of Wyoming Valley | 0.3 mi | Wilkes Barre, PA | ★★☆☆☆ | 1/5 | abuse |
| Allied Services Meade Street Skilled Nursing | 0.6 mi | Wilkes Barre, PA | ★★★★☆ | 4/5 | |
| Edenbrook on Second Ave | 1.0 mi | Kingston, PA | ★☆☆☆☆ | 2/5 | |
| Riverstreet Manor | 1.1 mi | Wilkes-Barre, PA | ★★☆☆☆ | 2/5 | abuse |
| Third Avenue Health & Rehab Center | 1.4 mi | Kingston, PA | ★★★★☆ | 3/5 | |
| Heinz Transitional Rehabilitation Unit | 1.5 mi | Wilkes-Barre, PA | ★★★★★ | 4/5 | |
| Maple Ridge Rehabilitation & Healthcare Center | 1.9 mi | Kingston, PA | ★★★☆☆ | 3/5 | |
| Edenbrook at Hampton | 3.5 mi | Wilkes Barre, PA | ★★★☆☆ | 3/5 | |
| Embassy of East Mountain | 3.9 mi | Wilkes-Barre, PA | ★☆☆☆☆ | 1/5 | |
| Wesley Village | 5.1 mi | Pittston, PA | ★★★☆☆ | 3/5 | |
| Meadows Nursing and Rehabilitation Center | 6.1 mi | Dallas, PA | ★★☆☆☆ | 2/5 | abuse |
| Mountain Top Rehabilitation & Healthcare Center | 6.4 mi | Mountain Top, PA | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Luzerne, PA — 22 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Birchwood Rehabilitation & Healthcare Center — Nanticoke, PA · overall 1/5
- Chestnut Hill Rehabilitation and Healthcare Center — Wilkes Barre, PA · overall 1/5abuse
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 395581.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).