Windsor Point Continuing Care

Name: Windsor Point Continuing Care
Address: 1221 Broad Street, Fuquay-Varina, NC, 27526, US
Telephone: 9195524580

1221 Broad Street, Fuquay-Varina, NC 27526 · Harnett County · 45 certified beds · avg 25 residents/day · certified since Mar 17, 2000

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.42

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Nov 27, 2024	D · Potential for harm, one-off	The facility did not keep residents' personal and medical information private and confidential.
Nov 27, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 27, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 27, 2024	D · Potential for harm, one-off	The facility did not make sure its nurse aides were properly trained — aides working more than 4 months must be trained and competent, and newer aides must be enrolled in training.
Nov 27, 2024	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Oct 26, 2023	F · Potential for harm, facility-wide	The facility did not properly inform residents or their representatives about arbitration agreements — contracts that give up the right to sue in court — including their right to refuse to sign.
Oct 26, 2023	F · Potential for harm, facility-wide	The facility did not provide a neutral and fair arbitration process. Arbitration is a way of settling disputes outside of court, and if it's used, the facility must agree with the resident on a neutral arbitrator and a convenient location.
Oct 26, 2023	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Oct 26, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 26, 2023	C · Minimal risk, facility-wide	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	5	0	F
2024	5	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	North Carolina avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.42	4.01	3.95	top 21% in North Carolina; top 25% in the U.S.
Registered Nurse hours	1.01	0.64	0.69	top 12% in North Carolina; top 15% in the U.S.
Weekend total nurse staffing	3.96	3.56	3.50	top 20% in North Carolina; top 24% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.80	0.41	0.48	top 7% in North Carolina; top 11% in the U.S.
Total nursing staff turnover (%)	63.8	49.0	45.8	bottom 16% in North Carolina; bottom 11% in the U.S.
RN turnover (%)	57.1	45.7	42.9	bottom 33% in North Carolina; bottom 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.43, RN 1.02, weekend 3.97. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Evans, Riley	Individual	Direct Ownership Interest	NOT APPLICABLE	07/07/1995
Evans, Robert	Individual	Direct Ownership Interest	NOT APPLICABLE	07/07/1995
Evans, Toni	Individual	5% or Greater Direct Ownership Interest	6%	07/07/1995
Jonhson, Florence	Individual	Direct Ownership Interest	NOT APPLICABLE	07/07/1995
Miller, Rosemary	Individual	Direct Ownership Interest	NOT APPLICABLE	07/07/1995
Miller, William	Individual	5% or Greater Direct Ownership Interest	6%	07/07/1995
Sherrill, Debbie	Individual	5% or Greater Direct Ownership Interest	6%	07/07/1995
Bhagalia-Patel, Parul	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2022
Buie, Kathyrn	Individual	Operational/Managerial Control	NOT APPLICABLE	06/06/2025
Buie, Kathyrn	Individual	ADP of the SNF	NOT APPLICABLE	06/06/2025
Devine, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	05/10/2021
Devine, Michael	Individual	ADP of the SNF	NOT APPLICABLE	05/10/2021
Evans, Kisa	Individual	Corporate Officer	NOT APPLICABLE	01/01/2020
Evans, Riley	Individual	5% or Greater Mortgage Interest	NOT APPLICABLE	07/07/1995
Evans, Riley	Individual	5% or Greater Security Interest	NOT APPLICABLE	07/07/1995
Evans, Riley	Individual	Corporate Director	NOT APPLICABLE	07/07/1995
Evans, Robert	Individual	5% or Greater Mortgage Interest	NOT APPLICABLE	07/07/1995
Evans, Robert	Individual	5% or Greater Security Interest	NOT APPLICABLE	07/07/1995
Evans, Robert	Individual	Corporate Officer	NOT APPLICABLE	07/07/1995
Evans, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	07/07/1995

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"What training and competency checks do your nurse aides go through, and how do you keep their skills current?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
"Does your admission agreement include an arbitration clause, and is signing it optional?"
"How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Fuquay-Varina Health and Rehabilitation Center	1.5 mi	Fuquay Varina, NC	★☆☆☆☆	2/5	abuse
Unc Rex Rehab & Nursing Care Center of Apex	8.5 mi	Apex, NC	★★★★★	5/5
Highfield Nursing and Rehabilitation	10.1 mi	Cary, NC	★☆☆☆☆	2/5
Glenaire	12.1 mi	Cary, NC	★★★★★	4/5
Bellarose Nursing and Rehab	12.2 mi	Garner, NC	★★★★★	5/5
The Laurels of Forest Glenn	12.4 mi	Garner, NC	★★☆☆☆	2/5
Pruitthealth-Raleigh	12.5 mi	Raleigh, NC	★★★☆☆	3/5
Lillington Health and Rehabilitation Center	13.4 mi	Lillington, NC	★☆☆☆☆	1/5	abuse
Emerald Health & Rehab Center	14.0 mi	Lillington, NC	★★☆☆☆	2/5
Rex Rehab & Nursing Care Center	15.9 mi	Raleigh, NC	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Fuquay-Varina →

Facility data as of CMS processing date 2026-08-01. CCN 345500.

The Care File

Visit checklist — Windsor Point Continuing Care

1221 Broad Street, Fuquay-Varina, NC 27526 · 9195524580

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "What training and competency checks do your nurse aides go through, and how do you keep their skills current?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Is signing an arbitration agreement required for admission, and can we refuse it without affecting my family member's care?"
☐ "Does your admission agreement include an arbitration clause, and is signing it optional?"
☐ "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 345500 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)