Windsor Health Care Center

Name: Windsor Health Care Center
Address: 1735 BELMONT AVENUE, Youngstown, OH, 44504, US
Telephone: 3307431393

1735 Belmont Avenue, Youngstown, OH 44504 · Mahoning County · 58 certified beds · avg 54 residents/day · certified since May 1, 1980

Part of chain: WINDSOR HOUSE, INC. (11 facilities, chain avg rating 3.5★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.72

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (22)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 14, 2026	E · Potential for harm, repeated	The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint
Jun 18, 2025	E · Potential for harm, repeated	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Jun 18, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jun 18, 2025	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jun 18, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Jun 18, 2025	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Jun 18, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 31, 2024	F · Potential for harm, facility-wide	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · from a complaint
Feb 27, 2023	F · Potential for harm, facility-wide	The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing.
Feb 27, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to manage their own money and financial affairs.
Feb 27, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Feb 27, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Feb 27, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Feb 27, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Feb 27, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Feb 27, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 20, 2020	E · Potential for harm, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Feb 20, 2020	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Feb 20, 2020	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Feb 20, 2020	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Feb 20, 2020	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Feb 20, 2020	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 6).

Year	Citations	Worst severity that year
2020	6	E
2023	8	F
2024	1	F
2025	6	E
2026	1	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Ohio avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.72	3.45	3.95	top 25% in Ohio; bottom 48% in the U.S.
Registered Nurse hours	0.64	0.60	0.69	top 34% in Ohio; top 43% in the U.S.
Weekend total nurse staffing	3.12	3.07	3.50	top 36% in Ohio; bottom 38% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.35	0.42	0.48	bottom 41% in Ohio; bottom 42% in the U.S.
Total nursing staff turnover (%)	30.0	48.7	45.8	top 8% in Ohio; top 14% in the U.S.
RN turnover (%)	0.0	43.9	42.9	top 1% in Ohio; top 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 0.59, weekend 2.90. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Masternick, John	Individual	5% or Greater Direct Ownership Interest	100%	04/01/2014
Demidovich, James	Individual	ADP of the SNF	NOT APPLICABLE	05/31/2018
Masternick, John	Individual	Corporate Director	NOT APPLICABLE	06/01/2009
Masternick, John	Individual	Corporate Officer	NOT APPLICABLE	01/01/1991
Masternick, John	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2014
Masternick, John	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2014
Montella, Dawn	Individual	Operational/Managerial Control	NOT APPLICABLE	02/14/2022
Montella, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	02/14/2022
Windsor House INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2014
Windsor House INC.	Organization	ADP of the SNF	NOT APPLICABLE	03/24/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
"Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"How do you learn about each resident's background and history, and how does that shape their care?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How many hours a day is a registered nurse physically in the building, including weekends?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Park Vista Nursing and Rehab	0.8 mi	Youngstown, OH	★☆☆☆☆	1/5
Heritage Manor Jewish HM for	0.8 mi	Youngstown, OH	★★★★★	5/5
Omni Manor Nursing Home	2.4 mi	Youngstown, OH	★★★★☆	3/5
Liberty Health Care Center INC	3.0 mi	Youngstown, OH	★★☆☆☆	2/5
Austintown Healthcare Center	3.3 mi	Youngstown, OH	★★★★★	4/5
Oasis Center for Rehabilitation and Healing	4.3 mi	Youngstown, OH	★★☆☆☆	2/5
Shepherd of the Valley Liberty	4.3 mi	Girard, OH	★★★☆☆	3/5
Lincoln Knolls Health & Rehab LLC	4.3 mi	Youngstown, OH	★☆☆☆☆	1/5
Canfield Healthcare Center	4.5 mi	Youngstown, OH	★☆☆☆☆	1/5	abuseSFF
Briarfield at Ashley Circle	5.5 mi	Youngstown, OH	★★★★☆	4/5
Maplecrest Nursing and Hta	5.6 mi	Struthers, OH	★★★★★	4/5
Briarfield Manor	5.6 mi	Youngstown, OH	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Youngstown →

Facility data as of CMS processing date 2026-08-01. CCN 365460.

The Care File

Visit checklist — Windsor Health Care Center

1735 Belmont Avenue, Youngstown, OH 44504 · 3307431393

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
☐ "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "How do you learn about each resident's background and history, and how does that shape their care?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How many hours a day is a registered nurse physically in the building, including weekends?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 365460 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)