How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Windsor Health Care Center
1735 Belmont Avenue, Youngstown, OH 44504 (opens Google Maps) · Mahoning County · (330) 743-1393· 58 certified beds · avg 54 residents/day · certified since May 1, 1980 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: WINDSOR HOUSE, INC. (11 facilities, chain avg rating 3.5★)
3/5
Health inspection rating (on-site)
inspected Jun 18, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.72
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.
The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint F-0602
The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. F-0881
The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. F-0686
View all 22 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Feb 14, 2026 | E · Potential for more than minimal harm, pattern | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602 |
| Jun 18, 2025 | E · Potential for more than minimal harm, pattern | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881 |
| Jun 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Jun 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jun 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692 |
| Jun 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. · F-0699 |
| Jun 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Dec 31, 2024 | F · Potential for more than minimal harm, widespread | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · from a complaint · F-0727 |
| Feb 27, 2023 | F · Potential for more than minimal harm, widespread | The facility did not have a registered nurse on duty at least 8 hours a day, or did not have a registered nurse serving full-time as director of nursing. · F-0727 |
| Feb 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to manage their own money and financial affairs. · F-0567 |
| Feb 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Feb 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Feb 27, 2023 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Feb 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697 |
| Feb 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Feb 27, 2023 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Feb 20, 2020 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. · F-0565 |
| Feb 20, 2020 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Feb 20, 2020 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883 |
| Feb 20, 2020 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550 |
| Feb 20, 2020 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Feb 20, 2020 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 6).
All citationsSerious citations (G–L)
2020
All citations: 6
Serious citations (G–L): 0
2023
All citations: 8
Serious citations (G–L): 0
2024
All citations: 1
Serious citations (G–L): 0
2025
All citations: 6
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2020 | 6 | 0 | E |
| 2023 | 8 | 0 | F |
| 2024 | 1 | 0 | F |
| 2025 | 6 | 0 | E |
| 2026 | 1 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityOhio averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.72
Ohio average: 3.45
U.S. average: 3.95
Registered Nurse hours
This facility: 0.64
Ohio average: 0.60
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.12
Ohio average: 3.07
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Ohio avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.72 | 3.45 | 3.95 | top 25% in Ohio; bottom 48% in the U.S. |
| Registered Nurse hours | 0.64 | 0.60 | 0.69 | top 34% in Ohio; top 43% in the U.S. |
| Weekend total nurse staffing | 3.12 | 3.07 | 3.50 | top 36% in Ohio; bottom 38% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.35 | 0.42 | 0.48 | bottom 41% in Ohio; bottom 42% in the U.S. |
| Total nursing staff turnover (%) | 30.0 | 48.7 | 45.8 | top 8% in Ohio; top 14% in the U.S. |
| RN turnover (%) | 0.0 | 43.9 | 42.9 | top 1% in Ohio; top 1% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 0.59, weekend 2.90.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.45 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Windsor Health Care Center. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Masternick, John | Individual | 5% or Greater Direct Ownership Interest | 100% | 04/01/2014 |
| Demidovich, James | Individual | ADP of the SNF | NOT APPLICABLE | 05/31/2018 |
| Masternick, John | Individual | Corporate Director | NOT APPLICABLE | 06/01/2009 |
| Masternick, John | Individual | Corporate Officer | NOT APPLICABLE | 01/01/1991 |
| Masternick, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2014 |
| Masternick, John | Individual | ADP of the SNF | NOT APPLICABLE | 04/01/2014 |
| Montella, Dawn | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/14/2022 |
| Montella, Dawn | Individual | ADP of the SNF | NOT APPLICABLE | 02/14/2022 |
| Windsor House INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2014 |
| Windsor House INC. | Organization | ADP of the SNF | NOT APPLICABLE | 03/24/2025 |
All 10 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Windsor House, INC. — 11 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Windsor House at Champion — Champion, OH · overall 3/5
- Burton Health Care Center — Burton, OH · overall 5/5
- Canfield Acres LLC DBA Windsor House at Canfield — Canfield, OH · overall 4/5
- Doylestown Health Care Center — Doylestown, OH · overall 3/5
- Liberty Health Care Center INC — Youngstown, OH · overall 2/5
- Masternick Memorial Health Care Center — New Middletown, OH · overall 4/5
- O'Brien Memorial Health Care C — Masury, OH · overall 3/5
- Omni Manor Nursing Home — Youngstown, OH · overall 4/5
Listed by state, then facility name — not a ranking. Showing 8 of the 10 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What safeguards do you have to protect residents' money and belongings, and what happens when something goes missing?"
- "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "How do you learn about each resident's background and history, and how does that shape their care?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How many hours a day is a registered nurse physically in the building, including weekends?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 30% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 61 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Park Vista Nursing and Rehab | 0.8 mi | Youngstown, OH | ★☆☆☆☆ | 1/5 | |
| Heritage Manor Jewish HM for | 0.8 mi | Youngstown, OH | ★★★★★ | 5/5 | |
| Omni Manor Nursing Home | 2.4 mi | Youngstown, OH | ★★★★☆ | 3/5 | |
| Liberty Health Care Center INC | 3.0 mi | Youngstown, OH | ★★☆☆☆ | 2/5 | |
| Austintown Healthcare Center | 3.3 mi | Youngstown, OH | ★★★★★ | 4/5 | |
| Oasis Center for Rehabilitation and Healing | 4.3 mi | Youngstown, OH | ★★☆☆☆ | 2/5 | |
| Shepherd of the Valley Liberty | 4.3 mi | Girard, OH | ★★★☆☆ | 3/5 | |
| Lincoln Knolls Health & Rehab LLC | 4.3 mi | Youngstown, OH | ★☆☆☆☆ | 1/5 | |
| Canfield Healthcare Center | 4.5 mi | Youngstown, OH | ★☆☆☆☆ | 1/5 | abuseSFF |
| Briarfield at Ashley Circle | 5.5 mi | Youngstown, OH | ★★★★☆ | 4/5 | |
| Maplecrest Nursing and Hta | 5.6 mi | Struthers, OH | ★★★★★ | 4/5 | |
| Briarfield Manor | 5.6 mi | Youngstown, OH | ★★☆☆☆ | 2/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Mahoning, OH — 29 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Austinwoods Rehab Health Care — Austintown, OH · overall 4/5
- Aventura at Humility House — Austintown, OH · overall 2/5
- Aventura at Assumption Village — North Lima, OH · overall 1/5
- Beeghly Oaks Center for Rehabilitation & Healing — Youngstown, OH · overall 1/5SFF
- Briarfield Place — Boardman, OH · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 365460.