Whispering Pines Nursing and Rehab, LLC

Name: Whispering Pines Nursing and Rehab, LLC
Address: 50 Wolverton Ave, Ripon, WI, 54971, US
Telephone: 9207485638

50 Wolverton Ave, Ripon, WI 54971 · Fond Du Lac County · 50 certified beds · avg 33 residents/day · certified since Oct 1, 1994

Part of chain: EDEN SENIOR CARE (21 facilities, chain avg rating 2.6★)

3/5

Health inspection rating (on-site)

Serious findings on record

$12,649

Fines, last 3 years

3.42

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Nov 20, 2023 · F-0805 · triggered by a complaint

The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.

Why it matters: Food served in the wrong texture can cause choking or lead residents to stop eating and lose weight.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Dec 11, 2023 (Deficient, Provider has date of correction)

▲ Actual harm, one-off · Apr 14, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Apr 2, 2026 (Past Non-Compliance)

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 9, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jun 9, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jun 9, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · from a complaint
Jun 9, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Jun 9, 2026	D · Potential for harm, one-off	The facility did not provide special eating equipment and utensils — like adaptive cups or easy-grip silverware — for residents who need them, along with appropriate help at meals. · from a complaint
Apr 14, 2026	▲ G · Actual harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Apr 14, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jan 15, 2025	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
Jan 15, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jan 15, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jan 15, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 15, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Nov 20, 2023	▲ J · Immediate jeopardy, one-off	The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems. · from a complaint
Nov 1, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Oct 12, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Oct 12, 2023	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (1 → 5).

Year	Citations	Serious (G–L)	Worst severity that year
2023	5	1	J ▲
2025	5	0	E
2026	7	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

1 fine totaling $12,649.

Date	Type	Amount / length
Oct 12, 2023	Fine	$12,649

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.42	4.29	3.95	bottom 20% in Wisconsin; bottom 32% in the U.S.
Registered Nurse hours	0.72	1.01	0.69	bottom 24% in Wisconsin; top 35% in the U.S.
Weekend total nurse staffing	3.10	3.84	3.50	bottom 24% in Wisconsin; bottom 36% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.53	0.68	0.48	bottom 39% in Wisconsin; top 29% in the U.S.
Total nursing staff turnover (%)	39.5	46.9	45.8	top 30% in Wisconsin; top 35% in the U.S.
RN turnover (%)	54.5	39.7	42.9	bottom 28% in Wisconsin; bottom 29% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.11, RN 0.86, weekend 3.72. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Lifsics, Channie	Individual	5% or Greater Direct Ownership Interest	9%	10/01/2018
Polstein, Mordechai	Individual	5% or Greater Direct Ownership Interest	19%	10/01/2018
Stesel, Maxim	Individual	5% or Greater Direct Ownership Interest	53%	10/01/2018
Mauer, Dovie	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Piehl, Cayla	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2018
Polstein, Mordechai	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018
Rice, Pamela	Individual	W-2 Managing Employee	NOT APPLICABLE	10/01/2018
Rice, Pamela	Individual	Operational/Managerial Control	NOT APPLICABLE	10/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Juliette Manor	10.0 mi	Berlin, WI	★★★★☆	4/5
Markesan Resident Home	12.2 mi	Markesan, WI	★★★★★	5/5
Edenbrook Omro	13.1 mi	Omro, WI	★★★★☆	4/5
Eden Rehab Suites and Green House Homes	15.9 mi	Oshkosh, WI	★★☆☆☆	2/5
Complete Care at Christian Home LLC	16.3 mi	Waupun, WI	★★☆☆☆	2/5
Bethel Home	17.3 mi	Oshkosh, WI	★★★★★	4/5
Evergreen Health Center	17.7 mi	Oshkosh, WI	★★★★☆	4/5
Edenbrook of Oshkosh	19.9 mi	Oshkosh, WI	★★★☆☆	3/5
Fond Du Lac Lutheran Home	19.9 mi	Fond Du Lac, WI	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Ripon →

Facility data as of CMS processing date 2026-08-01. CCN 525551.

The Care File

Visit checklist — Whispering Pines Nursing and Rehab, LLC

50 Wolverton Ave, Ripon, WI 54971 · 9207485638

Health inspection rating 3/5 · CMS overall 3/5· Fines (3y): $12,649

Most serious findings on record:

▲ Nov 20, 2023 (F-0805, Immediate jeopardy, one-off): The facility did not prepare and serve food in a form that meets each resident's individual needs — for example, chopped, pureed, or softened food for residents with chewing or swallowing problems.
▲ Apr 14, 2026 (F-0689, Actual harm, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "How do you handle residents who need modified food textures, and how do you make those meals appetizing?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What adaptive eating equipment do you provide, and how do you decide who needs help at meals?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525551 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)