Westwood Vlge Nrsg and RHB Ctr

Name: Westwood Vlge Nrsg and RHB Ctr
Address: 2444 WEST TOUHY AVENUE, Chicago, IL, 60645, US
Telephone: 7732747705

2444 West Touhy Avenue, Chicago, IL 60645 · Cook County · 115 certified beds · avg 107 residents/day · certified since Nov 24, 2011

Part of chain: WISSATI IRREVOCABLE TRUST (5 facilities, chain avg rating 1.8★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.03

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (39)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 9, 2026	F · Potential for harm, facility-wide	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. · from a complaint
Oct 3, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Aug 25, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Jul 1, 2025	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Feb 11, 2025	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · from a complaint
Feb 11, 2025	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Feb 11, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Feb 11, 2025	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Dec 13, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 13, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 13, 2024	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate.
Dec 13, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Dec 13, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 13, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 14, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jan 31, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 31, 2024	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Jan 31, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jan 31, 2024	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jan 31, 2024	E · Potential for harm, repeated	The facility did not provide timely, quality laboratory tests to meet residents' needs.
Jan 31, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 31, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jan 31, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jan 31, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jan 31, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jan 31, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jan 31, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jan 31, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jan 31, 2024	C · Minimal risk, facility-wide	The facility did not dispose of garbage and refuse properly.
Oct 8, 2023	D · Potential for harm, one-off	The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint
Oct 8, 2023	C · Minimal risk, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Mar 30, 2023	F · Potential for harm, facility-wide	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Mar 30, 2023	F · Potential for harm, facility-wide	The facility did not dispose of garbage and refuse properly.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 30, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 30, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (14 → 6).

Year	Citations	Worst severity that year
2023	10	F
2024	21	F
2025	7	E
2026	1	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Illinois avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.03	2.99	3.95	bottom 10% in Illinois; bottom 1% in the U.S.
Registered Nurse hours	0.43	0.63	0.69	bottom 37% in Illinois; bottom 26% in the U.S.
Weekend total nurse staffing	1.65	2.67	3.50	bottom 5% in Illinois; bottom 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.43	0.56	0.48	bottom 44% in Illinois; top 43% in the U.S.
Total nursing staff turnover (%)	36.6	44.5	45.8	top 29% in Illinois; top 28% in the U.S.
RN turnover (%)	42.1	41.8	42.9	bottom 48% in Illinois; bottom 49% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.99, RN 0.62, weekend 2.43. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Lipshitz, Rita	Individual	Direct Ownership Interest	NOT APPLICABLE	05/01/2023
Mashiach, Rhonda	Individual	Direct Ownership Interest	NOT APPLICABLE	05/01/2023
Mashiach, Yaacov	Individual	Direct Ownership Interest	NOT APPLICABLE	05/01/2023
Wissati Irrevocable Trust	Organization	Direct Ownership Interest	NOT APPLICABLE	05/01/2023
Edwards-Thomas, Yvonne	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2023
Edwards-Thomas, Yvonne	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2023
Gaziano, Dominic	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2023
Gaziano, Dominic	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2023
Gemino Healthcare Finance LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	03/31/2023
Grasso, Albert	Individual	Trustee of the SNF	NOT APPLICABLE	05/01/2023
Lipshitz, Rita	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2023
Mashiach, Rhonda	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2023
Mashiach, Yaacov	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2023
Mashiach, Yaacov	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2023
Mashiach, Yaacov	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2023
Mashiach, Yechiel	Individual	Managing Control - Governing Body	NOT APPLICABLE	05/01/2023
Mashiach, Yechiel	Individual	Operational/Managerial Control	NOT APPLICABLE	05/01/2023
Mashiach, Yechiel	Individual	ADP of the SNF	NOT APPLICABLE	05/01/2023
Miretzky, Steven	Individual	Trustee of the SNF	NOT APPLICABLE	05/01/2023
Wissati Irrevocable Trust	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you manage residents' personal funds, and how often do families receive an accounting?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Elevate Care Chicago North	0.1 mi	Chicago, IL	★☆☆☆☆	2/5
Buckingham Pavilion	0.2 mi	Chicago, IL	★★★★☆	4/5
Dobson Plaza	0.7 mi	Evanston, IL	★★★★★	5/5
Warren Park Health & Living Ctr	0.9 mi	Chicago, IL	★★★☆☆	3/5
Clark Manor	0.9 mi	Chicago, IL	★★★☆☆	3/5
Alpine Care of Evanston	1.0 mi	Evanston, IL	★★★★☆	4/5
Ryze at the Ridge	1.2 mi	Chicago, IL	★☆☆☆☆	2/5
Astoria Place Living & Rehab	1.2 mi	Chicago, IL	★★★★☆	3/5
Atrium Health Care Center	1.3 mi	Chicago, IL	★☆☆☆☆	2/5	abuse
Fargo Health Care Center	1.3 mi	Chicago, IL	★★☆☆☆	2/5	abuse
Birchwood Plaza	1.4 mi	Chicago, IL	★★★★☆	4/5
Chalet Living & Rehab	1.4 mi	Chicago, IL	★★☆☆☆	2/5	abuse

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 146149.

The Care File

Visit checklist — Westwood Vlge Nrsg and RHB Ctr

2444 West Touhy Avenue, Chicago, IL 60645 · 7732747705

Health inspection rating 3/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you manage residents' personal funds, and how often do families receive an accounting?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 146149 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)