Westminster-Canterbury on Chesapeake Bay

3100 Shore Drive, Virginia Beach, VA 23451 (opens Google Maps) · Virginia Beach City County · (757) 496-1158· 108 certified beds · avg 91 residents/day · certified since Apr 15, 1982 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

4/5

Health inspection rating (on-site)

inspected Mar 9, 2023

Serious findings on record

Fines, last 3 years

7.47

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

⚠ The most recent standard health inspection was more than 2 years ago — conditions may have changed.

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 17 inspection findings. Open the full record below to read every finding.

Mar 9, 2023D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
Jan 16, 2020D · Potential for more than minimal harm, isolated
The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. F-0554
Jan 16, 2020D · Potential for more than minimal harm, isolated
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578

View all 17 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Mar 9, 2023	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · F-0622
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · F-0625
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Jan 16, 2020	D · Potential for more than minimal harm, isolated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Nov 30, 2018	D · Potential for more than minimal harm, isolated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Nov 30, 2018	D · Potential for more than minimal harm, isolated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584
Nov 30, 2018	D · Potential for more than minimal harm, isolated	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636
Nov 30, 2018	D · Potential for more than minimal harm, isolated	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. · F-0645

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (12 → 1).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2018

2020

2023

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2018	4	D
2020	12	D
2023	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityVirginia averageU.S. average

Total nurse staffing (hours per resident per day)

7.47

3.67

3.95

Registered Nurse hours

1.34

0.66

0.69

Weekend total nurse staffing

6.90

3.21

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	7.47	3.67	3.95	top 1% in Virginia; top 1% in the U.S.
Registered Nurse hours	1.34	0.66	0.69	top 8% in Virginia; top 7% in the U.S.
Weekend total nurse staffing	6.90	3.21	3.50	top 1% in Virginia; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.75	0.46	0.48	top 10% in Virginia; top 14% in the U.S.
Total nursing staff turnover (%)	45.0	48.1	45.8	top 39% in Virginia; bottom 50% in the U.S.
RN turnover (%)	45.5	48.2	42.9	top 45% in Virginia; bottom 43% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 6.24, RN 1.12, weekend 5.76.Comparing with Medicare Care Compare? Care Compare shows the raw figure (6.24 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Westminster-Canterbury on Chesapeake Bay. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Boone, Elwood	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Burroughs, Richard	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Cavanaugh, John	Individual	Corporate Director	NOT APPLICABLE	01/26/2017
CCL Hospitality Group	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/2024
CCL Hospitality Group	Organization	ADP of the SNF	NOT APPLICABLE	10/14/2025
Compo, George	Individual	Corporate Director	NOT APPLICABLE	12/10/2012
Crenshaw, Victoria	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2017
Damuth, Thomas	Individual	Corporate Director	NOT APPLICABLE	01/31/2024
Fretwell, Julia	Individual	Operational/Managerial Control	NOT APPLICABLE	03/30/2020
Fretwell, Julia	Individual	ADP of the SNF	NOT APPLICABLE	10/14/2025
Functional Pathways of Tennessee LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	11/01/2018
Functional Pathways of Tennessee LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/14/2025
Haji Medical Services, PLLC	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2018
Haji Medical Services, PLLC	Organization	ADP of the SNF	NOT APPLICABLE	10/14/2025
Hajimomenian, Amir	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2018
Hajimomenian, Amir	Individual	ADP of the SNF	NOT APPLICABLE	04/01/2018
Haynes, Susan	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Holder, Ian	Individual	Corporate Director	NOT APPLICABLE	01/31/1984
Myers, David	Individual	Corporate Officer	NOT APPLICABLE	01/01/2017
Ripley, Ronald	Individual	Corporate Director	NOT APPLICABLE	01/01/2022

Showing 20 of 29 parties CMS has on file for this facility; 9 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
"If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you show me an example care plan, and how are families included when it's created and updated?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 29 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 31 within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Bay Pointe Rehabilitation and Nursing	4.0 mi	Virginia Beach, VA	★★☆☆☆	2/5
Bayside Health & Rehabilitation Center	4.0 mi	Virginia Beach, VA	★☆☆☆☆	1/5
Virginia Beach Healthcare and Rehab Center	4.1 mi	Virginia Beach, VA	★☆☆☆☆	1/5	abuse
Colonial Health & Rehab Center, LLC	4.2 mi	Virginia Beach, VA	★☆☆☆☆	1/5
Birchwood Park Rehabilitation	5.1 mi	Virginia Beach, VA	★☆☆☆☆	1/5	abuse
Rosemont Health & Rehab Center, LLC	5.3 mi	Virginia Beach, VA	★★☆☆☆	2/5	abuse
Thalia Gardens Rehabilitation and Nursing	5.4 mi	Virginia Beach, VA	★☆☆☆☆	1/5
Cypress Pointe Rehabilitation and Nursing	6.1 mi	Virginia Beach, VA	★★☆☆☆	2/5
Lake Taylor Hosp	7.5 mi	Norfolk, VA	★★★★☆	3/5
Our Lady of Perpetual Help	7.7 mi	Virginia Beach, VA	★★★★★	4/5
Waterside Health & Rehab Center	8.1 mi	Norfolk, VA	★★★☆☆	3/5
Autumn Care of Norfolk	8.4 mi	Norfolk, VA	★★★★☆	3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Virginia Beach City, VA — 14 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Jones & Cabacoy Veterans Care Center — Virginia Beach, VA · overall —/5
Kempsville Health & Rehab Center — Virginia Beach, VA · overall 2/5
Maimonides Health Center of Virginia Beach — Virginia Beach, VA · overall 2/5abuse

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Virginia Beach →

Facility data as of CMS processing date 2026-08-01. CCN 495127.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Westminster-Canterbury on Chesapeake Bay

3100 Shore Drive, Virginia Beach, VA 23451 · (757) 496-1158

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
☐ "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 45% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 29 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495127 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)