Westminster-Canterbury of Lynchburg INC

501 Ves Rd, Lynchburg, VA 24503 (opens Google Maps) · Lynchburg City County · (434) 386-3500· 80 certified beds · avg 75 residents/day · certified since Jul 14, 1980 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5

Health inspection rating (on-site)

inspected Mar 19, 2026

Serious findings on record

Fines, last 3 years

6.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.

Mar 19, 2026D · Potential for more than minimal harm, isolated
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641
Mar 19, 2026D · Potential for more than minimal harm, isolated
The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684
Feb 8, 2023D · Potential for more than minimal harm, isolated
The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641

View all 7 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

Date	Severity	What the facility was cited for
Mar 19, 2026	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Mar 19, 2026	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Feb 8, 2023	D · Potential for more than minimal harm, isolated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Feb 8, 2023	D · Potential for more than minimal harm, isolated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
May 5, 2021	E · Potential for more than minimal harm, pattern	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
May 5, 2021	D · Potential for more than minimal harm, isolated	The facility employed staff who were not licensed, certified, or registered as required by state law. · F-0839
May 5, 2021	D · Potential for more than minimal harm, isolated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01

All citationsSerious citations (G–L)

2021

2023

2026

All bars start at zero. Exact values and supporting details remain below.

Year	Citations	Worst severity that year
2021	3	E
2023	2	D
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01

This facilityVirginia averageU.S. average

Total nurse staffing (hours per resident per day)

6.99

3.67

3.95

Registered Nurse hours

1.34

0.66

0.69

Weekend total nurse staffing

6.63

3.21

3.50

All bars start at zero. Exact values and supporting details remain below.

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.99	3.67	3.95	top 3% in Virginia; top 2% in the U.S.
Registered Nurse hours	1.34	0.66	0.69	top 8% in Virginia; top 7% in the U.S.
Weekend total nurse staffing	6.63	3.21	3.50	top 2% in Virginia; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.81	0.46	0.48	top 8% in Virginia; top 11% in the U.S.
Total nursing staff turnover (%)	16.0	48.1	45.8	top 1% in Virginia; top 1% in the U.S.
RN turnover (%)	0.0	48.2	42.9	top 1% in Virginia; top 1% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.92, RN 1.13, weekend 5.62.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.92 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Westminster-Canterbury of Lynchburg INC. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
Westminster-Canterbury of Lynchburg, INC.	Organization	5% or Greater Direct Ownership Interest	100%	12/22/1975
Ames, Pattie	Individual	Corporate Director	NOT APPLICABLE	02/24/2022
Ames, Pattie	Individual	Trustee of the SNF	NOT APPLICABLE	02/24/2022
Borel, Marcus	Individual	Corporate Director	NOT APPLICABLE	02/16/2023
Borel, Marcus	Individual	Trustee of the SNF	NOT APPLICABLE	02/16/2023
Bradford, Pamela	Individual	Corporate Director	NOT APPLICABLE	02/16/2023
Bradford, Pamela	Individual	Trustee of the SNF	NOT APPLICABLE	02/16/2023
Conzen, Elizabeth	Individual	Corporate Director	NOT APPLICABLE	02/18/2010
Conzen, Elizabeth	Individual	Trustee of the SNF	NOT APPLICABLE	02/08/2010
Frantz, David	Individual	Corporate Director	NOT APPLICABLE	02/24/2022
Frantz, David	Individual	Trustee of the SNF	NOT APPLICABLE	02/24/2022
Frazier, Daniel	Individual	Corporate Director	NOT APPLICABLE	02/19/2024
Frazier, Daniel	Individual	Trustee of the SNF	NOT APPLICABLE	02/19/2024
Giles, Becky	Individual	Corporate Director	NOT APPLICABLE	02/15/2018
Giles, Becky	Individual	Trustee of the SNF	NOT APPLICABLE	02/15/2018
Huyett, Sean	Individual	Corporate Officer	NOT APPLICABLE	05/28/2010
Huyett, Sean	Individual	Trustee of the SNF	NOT APPLICABLE	05/28/2010
Huyett, Sean	Individual	ADP of the SNF	NOT APPLICABLE	12/31/2024
Johnson, Melissa	Individual	Corporate Director	NOT APPLICABLE	08/16/2018
Jones, Angela	Individual	Corporate Officer	NOT APPLICABLE	08/16/2012

Showing 20 of 38 parties CMS has on file for this facility; 18 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"How do you verify licenses and certifications for every caregiver before they start, and how often do you recheck them?"
"How do you keep residents' medical records accurate, complete, and secure?"

Also worth asking anywhere

"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the plan of correction for the findings in your most recent state inspection?"
"CMS reports 16% total nursing staff turnover here — who on the care team has been with you longest?"
"The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
"Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Seven Hills Rehabilitation and Nursing	2.7 mi	Lynchburg, VA	★☆☆☆☆	1/5	SFF
Tate Springs Health & Rehab	2.8 mi	Lynchburg, VA	★★★★☆	4/5
Forest Health & Rehab Center	3.0 mi	Lynchburg, VA	★★★★☆	4/5
Guggenheimer Health and Rehab Center	4.3 mi	Lynchburg, VA	★☆☆☆☆	1/5
Lynchburg Health & Rehabilitation Center	5.8 mi	Lynchburg, VA	★☆☆☆☆	1/5
Summit Health and Rehab Center	7.3 mi	Lynchburg, VA	★★★☆☆	2/5
Liberty Ridge Health & Rehab	8.2 mi	Lynchburg, VA	★★★★☆	3/5
Fairmont Crossing Health and Rehab Center	12.1 mi	Amherst, VA	★★☆☆☆	2/5
Oakwood Health and Rehab Center	19.2 mi	Bedford, VA	★★☆☆☆	1/5
Bedford Co Nursing Home	19.7 mi	Bedford, VA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Lynchburg →

Facility data as of CMS processing date 2026-08-01. CCN 495120.

This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).

The Care File

Visit checklist — Westminster-Canterbury of Lynchburg INC

501 Ves Rd, Lynchburg, VA 24503 · (434) 386-3500

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "How do you verify licenses and certifications for every caregiver before they start, and how often do you recheck them?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 16% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495120 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)