Westminster-Canterbury of Lynchburg INC

Name: Westminster-Canterbury of Lynchburg INC
Address: 501 VES RD, Lynchburg, VA, 24503, US
Telephone: 4343863500

501 Ves Rd, Lynchburg, VA 24503 · Lynchburg City County · 80 certified beds · avg 75 residents/day · certified since Jul 14, 1980

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

6.99

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (7)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 19, 2026	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Mar 19, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Feb 8, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Feb 8, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 5, 2021	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
May 5, 2021	D · Potential for harm, one-off	The facility employed staff who were not licensed, certified, or registered as required by state law.
May 5, 2021	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Year	Citations	Worst severity that year
2021	3	E
2023	2	D
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Virginia avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	6.99	3.67	3.95	top 3% in Virginia; top 2% in the U.S.
Registered Nurse hours	1.34	0.66	0.69	top 8% in Virginia; top 7% in the U.S.
Weekend total nurse staffing	6.63	3.21	3.50	top 2% in Virginia; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.81	0.46	0.48	top 8% in Virginia; top 11% in the U.S.
Total nursing staff turnover (%)	16.0	48.1	45.8	top 1% in Virginia; top 1% in the U.S.
RN turnover (%)	0.0	48.2	42.9	top 1% in Virginia; top 1% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.92, RN 1.13, weekend 5.62. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Church related

Owner / manager	Type	Role	Stake	Since
Westminster-Canterbury of Lynchburg, INC.	Organization	5% or Greater Direct Ownership Interest	100%	12/22/1975
Ames, Pattie	Individual	Corporate Director	NOT APPLICABLE	02/24/2022
Ames, Pattie	Individual	Trustee of the SNF	NOT APPLICABLE	02/24/2022
Borel, Marcus	Individual	Corporate Director	NOT APPLICABLE	02/16/2023
Borel, Marcus	Individual	Trustee of the SNF	NOT APPLICABLE	02/16/2023
Bradford, Pamela	Individual	Corporate Director	NOT APPLICABLE	02/16/2023
Bradford, Pamela	Individual	Trustee of the SNF	NOT APPLICABLE	02/16/2023
Conzen, Elizabeth	Individual	Corporate Director	NOT APPLICABLE	02/18/2010
Conzen, Elizabeth	Individual	Trustee of the SNF	NOT APPLICABLE	02/08/2010
Frantz, David	Individual	Corporate Director	NOT APPLICABLE	02/24/2022
Frantz, David	Individual	Trustee of the SNF	NOT APPLICABLE	02/24/2022
Frazier, Daniel	Individual	Corporate Director	NOT APPLICABLE	02/19/2024
Frazier, Daniel	Individual	Trustee of the SNF	NOT APPLICABLE	02/19/2024
Giles, Becky	Individual	Corporate Director	NOT APPLICABLE	02/15/2018
Giles, Becky	Individual	Trustee of the SNF	NOT APPLICABLE	02/15/2018
Huyett, Sean	Individual	Corporate Officer	NOT APPLICABLE	05/28/2010
Huyett, Sean	Individual	Trustee of the SNF	NOT APPLICABLE	05/28/2010
Huyett, Sean	Individual	ADP of the SNF	NOT APPLICABLE	12/31/2024
Johnson, Melissa	Individual	Corporate Director	NOT APPLICABLE	08/16/2018
Jones, Angela	Individual	Corporate Officer	NOT APPLICABLE	08/16/2012

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who completes resident assessments here, and how do you check them for accuracy?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
"How do you verify licenses and certifications for every caregiver before they start, and how often do you recheck them?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Seven Hills Rehabilitation and Nursing	2.7 mi	Lynchburg, VA	★☆☆☆☆	1/5	SFF
Tate Springs Health & Rehab	2.8 mi	Lynchburg, VA	★★★★☆	4/5
Forest Health & Rehab Center	3.0 mi	Lynchburg, VA	★★★★☆	4/5
Guggenheimer Health and Rehab Center	4.3 mi	Lynchburg, VA	★☆☆☆☆	1/5
Lynchburg Health & Rehabilitation Center	5.8 mi	Lynchburg, VA	★☆☆☆☆	1/5
Summit Health and Rehab Center	7.3 mi	Lynchburg, VA	★★★☆☆	2/5
Liberty Ridge Health & Rehab	8.2 mi	Lynchburg, VA	★★★★☆	3/5
Fairmont Crossing Health and Rehab Center	12.1 mi	Amherst, VA	★★☆☆☆	2/5
Oakwood Health and Rehab Center	19.2 mi	Bedford, VA	★★☆☆☆	1/5
Bedford Co Nursing Home	19.7 mi	Bedford, VA	★★★★☆	4/5

Compare this facility with the 3 closest →

All facilities in Lynchburg →

Facility data as of CMS processing date 2026-08-01. CCN 495120.

The Care File

Visit checklist — Westminster-Canterbury of Lynchburg INC

501 Ves Rd, Lynchburg, VA 24503 · 4343863500

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
☐ "How do you verify licenses and certifications for every caregiver before they start, and how often do you recheck them?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 495120 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)