Virginia ›Lynchburg

Westminster-Canterbury of Lynchburg INC

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501 Ves Rd, Lynchburg, VA 24503 (opens Google Maps) · Lynchburg City County · (434) 386-3500· 80 certified beds · avg 75 residents/day · certified since Jul 14, 1980 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

5/5
Health inspection rating (on-site)
inspected Mar 19, 2026
0
Serious findings on record
$0
Fines, last 3 years
6.99
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 7 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. F-0684

  3. D · Potential for more than minimal harm, isolated

    The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. F-0641

View all 7 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Mar 19, 2026D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Mar 19, 2026D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Feb 8, 2023D · Potential for more than minimal harm, isolatedThe facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641
Feb 8, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
May 5, 2021E · Potential for more than minimal harm, patternThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
May 5, 2021D · Potential for more than minimal harm, isolatedThe facility employed staff who were not licensed, certified, or registered as required by state law. · F-0839
May 5, 2021D · Potential for more than minimal harm, isolatedThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (2 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2021
All citations: 3
Serious citations (G–L): 0
2023
All citations: 2
Serious citations (G–L): 0
2026
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202130E
202320D
202620D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityVirginia averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 6.99
Virginia average: 3.67
U.S. average: 3.95
Registered Nurse hours
This facility: 1.34
Virginia average: 0.66
U.S. average: 0.69
Weekend total nurse staffing
This facility: 6.63
Virginia average: 3.21
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityVirginia avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)6.993.673.95top 3% in Virginia; top 2% in the U.S.
Registered Nurse hours1.340.660.69top 8% in Virginia; top 7% in the U.S.
Weekend total nurse staffing6.633.213.50top 2% in Virginia; top 1% in the U.S.
Weekend RN hours (not acuity-adjusted)0.810.460.48top 8% in Virginia; top 11% in the U.S.
Total nursing staff turnover (%)16.048.145.8top 1% in Virginia; top 1% in the U.S.
RN turnover (%)0.048.242.9top 1% in Virginia; top 1% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.92, RN 1.13, weekend 5.62.Comparing with Medicare Care Compare? Care Compare shows the raw figure (5.92 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Westminster-Canterbury of Lynchburg INC. CMS inspection and staffing records do not tell us what this home will charge you.

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Church related

Owner / managerTypeRoleStakeSince
Westminster-Canterbury of Lynchburg, INC.Organization5% or Greater Direct Ownership Interest100%12/22/1975
Ames, PattieIndividualCorporate DirectorNOT APPLICABLE02/24/2022
Ames, PattieIndividualTrustee of the SNFNOT APPLICABLE02/24/2022
Borel, MarcusIndividualCorporate DirectorNOT APPLICABLE02/16/2023
Borel, MarcusIndividualTrustee of the SNFNOT APPLICABLE02/16/2023
Bradford, PamelaIndividualCorporate DirectorNOT APPLICABLE02/16/2023
Bradford, PamelaIndividualTrustee of the SNFNOT APPLICABLE02/16/2023
Conzen, ElizabethIndividualCorporate DirectorNOT APPLICABLE02/18/2010
Conzen, ElizabethIndividualTrustee of the SNFNOT APPLICABLE02/08/2010
Frantz, DavidIndividualCorporate DirectorNOT APPLICABLE02/24/2022
Frantz, DavidIndividualTrustee of the SNFNOT APPLICABLE02/24/2022
Frazier, DanielIndividualCorporate DirectorNOT APPLICABLE02/19/2024
Frazier, DanielIndividualTrustee of the SNFNOT APPLICABLE02/19/2024
Giles, BeckyIndividualCorporate DirectorNOT APPLICABLE02/15/2018
Giles, BeckyIndividualTrustee of the SNFNOT APPLICABLE02/15/2018
Huyett, SeanIndividualCorporate OfficerNOT APPLICABLE05/28/2010
Huyett, SeanIndividualTrustee of the SNFNOT APPLICABLE05/28/2010
Huyett, SeanIndividualADP of the SNFNOT APPLICABLE12/31/2024
Johnson, MelissaIndividualCorporate DirectorNOT APPLICABLE08/16/2018
Jones, AngelaIndividualCorporate OfficerNOT APPLICABLE08/16/2012

Showing 20 of 38 parties CMS has on file for this facility; 18 are not displayed. The full list is in the CMS Ownership dataset.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "Who completes resident assessments here, and how do you check them for accuracy?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
  • "How do you verify licenses and certifications for every caregiver before they start, and how often do you recheck them?"
  • "How do you keep residents' medical records accurate, complete, and secure?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 16% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 38 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Seven Hills Rehabilitation and Nursing2.7 miLynchburg, VA★☆☆☆☆1/5SFF
Tate Springs Health & Rehab2.8 miLynchburg, VA★★★★☆4/5
Forest Health & Rehab Center3.0 miLynchburg, VA★★★★☆4/5
Guggenheimer Health and Rehab Center4.3 miLynchburg, VA★☆☆☆☆1/5
Lynchburg Health & Rehabilitation Center5.8 miLynchburg, VA★☆☆☆☆1/5
Summit Health and Rehab Center7.3 miLynchburg, VA★★★☆☆2/5
Liberty Ridge Health & Rehab8.2 miLynchburg, VA★★★★☆3/5
Fairmont Crossing Health and Rehab Center12.1 miAmherst, VA★★☆☆☆2/5
Oakwood Health and Rehab Center19.2 miBedford, VA★★☆☆☆1/5
Bedford Co Nursing Home19.7 miBedford, VA★★★★☆4/5

Compare this facility with the 3 closest →

All facilities in Lynchburg →

Facility data as of CMS processing date 2026-08-01. CCN 495120.

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