The Cottages at Garden Grove, a Skilled Nrsg Comm

Name: The Cottages at Garden Grove, a Skilled Nrsg Comm
Address: 5460 MELTZER COURT, Cicero, NY, 13039, US
Telephone: 3156991619

5460 Meltzer Court, Cicero, NY 13039 · Onondaga County · 156 certified beds · avg 138 residents/day · certified since Dec 1, 1971

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.71

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · May 1, 2026 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Jun 29, 2026 (Deficient, Provider has date of correction)

All citations in the current public record (30)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 1, 2026	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
May 1, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
May 1, 2026	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
May 1, 2026	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
May 1, 2026	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
May 1, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
May 1, 2026	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
May 1, 2026	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
May 1, 2026	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 1, 2026	C · Minimal risk, facility-wide	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
May 1, 2026	B · Minimal risk, repeated	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
May 1, 2026	B · Minimal risk, repeated	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Nov 19, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Apr 1, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · from a complaint
Apr 1, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Jul 16, 2024	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jul 16, 2024	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have. · from a complaint
Jul 16, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jul 16, 2024	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle. · from a complaint
Jul 16, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Jul 16, 2024	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Jul 16, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
May 2, 2024	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jun 10, 2022	E · Potential for harm, repeated	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jun 10, 2022	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 10, 2022	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jun 10, 2022	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 10, 2022	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jun 10, 2022	D · Potential for harm, one-off	The facility did not provide proper care or assistance for a resident who uses a prosthesis, such as an artificial limb.
Jun 10, 2022	D · Potential for harm, one-off	The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 12).

Year	Citations	Serious (G–L)	Worst severity that year
2022	7	0	E
2024	8	0	E
2025	3	0	D
2026	12	1	G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New York avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.71	3.58	3.95	top 8% in New York; top 18% in the U.S.
Registered Nurse hours	0.70	0.68	0.69	top 32% in New York; top 36% in the U.S.
Weekend total nurse staffing	4.40	3.13	3.50	top 6% in New York; top 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.34	0.48	0.48	bottom 47% in New York; bottom 40% in the U.S.
Total nursing staff turnover (%)	48.0	40.3	45.8	bottom 31% in New York; bottom 42% in the U.S.
RN turnover (%)	39.3	39.8	42.9	bottom 46% in New York; top 46% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.41, RN 0.66, weekend 4.12. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Plaza Corporation of Central New York, INC.	Organization	5% or Greater Direct Ownership Interest	100%	09/03/2014
Barron, Sean	Individual	Corporate Director	NOT APPLICABLE	02/01/2024
Bergemann, John	Individual	Corporate Director	NOT APPLICABLE	01/01/2009
Brodowski, Michael	Individual	Operational/Managerial Control	NOT APPLICABLE	07/20/2022
Brodowski, Michael	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2025
Dabrowski, Karen	Individual	Corporate Officer	NOT APPLICABLE	01/01/2019
Edmunds Smith, Julie	Individual	Corporate Director	NOT APPLICABLE	01/01/2019
House, Deborah	Individual	Corporate Director	NOT APPLICABLE	11/04/2024
Iroquois Nursing Home, INC	Organization	ADP of the SNF	NOT APPLICABLE	09/03/2014
Ko, Brenda	Individual	Corporate Director	NOT APPLICABLE	04/01/2024
Mucitelli, Kristen	Individual	Corporate Director	NOT APPLICABLE	06/01/2020
Randall, Kevin	Individual	Corporate Director	NOT APPLICABLE	02/01/2024
Zgoda, Tara	Individual	Corporate Officer	NOT APPLICABLE	12/14/2015
Zgoda, Tara	Individual	Operational/Managerial Control	NOT APPLICABLE	12/14/2015
Zgoda, Tara	Individual	ADP of the SNF	NOT APPLICABLE	07/08/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Elderwood at Liverpool	5.2 mi	Liverpool, NY	★★☆☆☆	3/5
Sunnyside Care Center	7.6 mi	East Syracuse, NY	★★☆☆☆	2/5
Bishop Rehabilitation and Nursing Center	9.3 mi	Syracuse, NY	★☆☆☆☆	1/5	SFF
Onondaga Center for Rehabilitation and Nursing	10.5 mi	Minoa, NY	★☆☆☆☆	1/5	SFF
Central Park Rehabilitation and Nursing Center	11.0 mi	Syracuse, NY	★☆☆☆☆	1/5
Syracuse Home Association	11.0 mi	Baldwinsville, NY	★★★★★	5/5
Jewish Home of Central New York	11.0 mi	Syracuse, NY	★★☆☆☆	1/5
St Camillus Residential Health Care Facility	11.4 mi	Syracuse, NY	★★☆☆☆	2/5
Loretto Health and Rehabilitation Center	12.5 mi	Syracuse, NY	★☆☆☆☆	1/5
Nottingham R H C F	12.7 mi	Jamesville, NY	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in Cicero →

Facility data as of CMS processing date 2026-08-01. CCN 335340.

The Care File

Visit checklist — The Cottages at Garden Grove, a Skilled Nrsg Comm

5460 Meltzer Court, Cicero, NY 13039 · 3156991619

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Most serious findings on record:

▲ May 1, 2026 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What specific dementia training do your staff receive, and how do you handle difficult moments without medication?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 335340 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)