Pennsylvania ›Lititz

United Zion Retirement Communi

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722 Furnace Hill Pike, Lititz, PA 17543 (opens Google Maps) · Lancaster County · (717) 626-2071· 59 certified beds · avg 55 residents/day · certified since Feb 1, 1984 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: FRIENDS SERVICES FOR THE AGING (5 facilities, chain avg rating 4.6★)

4/5
Health inspection rating (on-site)
inspected Aug 8, 2025
2
Serious findings on record
most recent Feb 4, 2026
$7,443
Fines, last 3 years
5.59
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Feb 4, 2026 · F-0689 · triggered by a complaint

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Feb 23, 2026 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · Sep 29, 2023 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Oct 23, 2023 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 4 inspection findings. Open the full record below to read every finding.

  1. G · Actual harm, isolated

    The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint F-0689

  2. D · Potential for more than minimal harm, isolated

    When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. F-0661

  3. D · Potential for more than minimal harm, isolated

    The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. F-0758

View all 4 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Feb 4, 2026▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Jul 18, 2024D · Potential for more than minimal harm, isolatedWhen a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · F-0661
Jul 18, 2024D · Potential for more than minimal harm, isolatedThe facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758
Sep 29, 2023▲ G · Actual harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689

Inspection trend by year

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 1
Serious citations (G–L): 1
2024
All citations: 2
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 1

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202311G ▲
202420D
202611G ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $7,443.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Sep 29, 2023Fine$7,443

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityPennsylvania averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 5.59
Pennsylvania average: 3.94
U.S. average: 3.95
Registered Nurse hours
This facility: 1.16
Pennsylvania average: 0.80
U.S. average: 0.69
Weekend total nurse staffing
This facility: 4.74
Pennsylvania average: 3.58
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityPennsylvania avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)5.593.943.95top 7% in Pennsylvania; top 7% in the U.S.
Registered Nurse hours1.160.800.69top 16% in Pennsylvania; top 10% in the U.S.
Weekend total nurse staffing4.743.583.50top 9% in Pennsylvania; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)0.780.560.48top 18% in Pennsylvania; top 12% in the U.S.
Total nursing staff turnover (%)19.244.545.8top 2% in Pennsylvania; top 2% in the U.S.
RN turnover (%)6.339.942.9top 2% in Pennsylvania; top 3% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.94, RN 1.03, weekend 4.19.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.94 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for United Zion Retirement Communi. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.

Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.

Before you compare prices

  • Request the room type, effective date and itemized daily rate in writing.
  • Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
  • Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.

Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

Owner / managerTypeRoleStakeSince
United Zion Retirement CommunityOrganization5% or Greater Direct Ownership Interest100%01/01/1966
Aguillard, ChristopherIndividualOperational/Managerial ControlNOT APPLICABLE07/19/2021
Aguillard, ChristopherIndividualADP of the SNFNOT APPLICABLE07/19/2021
Bankunited, NaOrganization5% or Greater Mortgage InterestNOT APPLICABLE07/02/2024
Bankunited, NaOrganizationOperational/Managerial ControlNOT APPLICABLE07/02/2024
Bankunited, NaOrganizationADP of the SNFNOT APPLICABLE04/14/2025
Bashore, MitchellIndividualOperational/Managerial ControlNOT APPLICABLE05/05/2021
Bashore, MitchellIndividualADP of the SNFNOT APPLICABLE05/05/2021
Covenant Alliance Rehab East LLCOrganizationOperational/Managerial ControlNOT APPLICABLE05/18/2015
Covenant Alliance Rehab East LLCOrganizationADP of the SNFNOT APPLICABLE04/08/2025
Diaz, Katiria-MarieIndividualOperational/Managerial ControlNOT APPLICABLE01/06/2025
Diaz, Katiria-MarieIndividualADP of the SNFNOT APPLICABLE01/06/2025
Elmore, RaymondIndividualOperational/Managerial ControlNOT APPLICABLE08/13/2024
Elmore, RaymondIndividualADP of the SNFNOT APPLICABLE08/13/2024
Faus, JessicaIndividualOperational/Managerial ControlNOT APPLICABLE08/15/2019
Faus, JessicaIndividualADP of the SNFNOT APPLICABLE08/15/2019
Forefront Healthcare, LLCOrganizationOperational/Managerial ControlNOT APPLICABLE04/15/2024
Forefront Healthcare, LLCOrganizationADP of the SNFNOT APPLICABLE04/11/2025
Friends Services for the AgingOrganizationOperational/Managerial ControlNOT APPLICABLE01/01/2025
Friends Services for the AgingOrganizationADP of the SNFNOT APPLICABLE03/28/2025

Showing 20 of 70 parties CMS has on file for this facility; 50 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Friends Services for the Aging — 5 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
  • "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
  • "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"

Also worth asking anywhere

  • "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 19% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 70 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 43 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Kadima Rehabilitation & Nursing at Lititz4.4 miLititz, PA★☆☆☆☆2/5
Moravian Manor4.5 miLititz, PA★★★★★5/5
Pleasant View Communities4.5 miManheim, PA★★★★★4/5
Luther Acres Manor4.6 miLititz, PA★☆☆☆☆2/5abuse
Cornwall Manor6.6 miCornwall, PA★★★★★5/5
Maple Farm6.6 miAkron, PA★★★★★5/5
Landis Homes7.4 miLititz, PA★★★★★4/5
Brethren Village7.7 miLancaster, PA★★★☆☆2/5abuse
Rehabilitation Center at Brethren Village LLC7.7 miLancaster, PA★★★★★5/5
Ephrata Manor7.8 miEphrata, PA★★★★☆4/5
Neffsville Nursing and Rehabilitation7.8 miLancaster, PA★☆☆☆☆1/5
Gardens at Stevens, the8.1 miStevens, PA★★☆☆☆2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Lancaster, PA — 31 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Lititz →

Facility data as of CMS processing date 2026-08-01. CCN 395631.

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